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About us
For over 35 years Hemlock Landscapes has been providing complete care for its customers throughout Northeast Ohio. With an integrated mix of services, we are able to provide complete care of your landscape. Our staff works year round to provide you with the highest level of service to maximize your value. Continual improvement in our systems and a commitment to developing our team gives us a sustainable competitive advantage when it comes to caring for our customers and their landscapes.
Business highlights
44 years of experience
Services we offer
FULL SERVICE RESIDENTIAL LANDSCAPE PROVIDER OFFERING DESIGN & BUILD, LAWN MOWING, GARDEN MAINTENANCE, FERTILIZATION & WEED CONTROL, PATIOS, RETAINING WALLS, DRAINAGE, LOW VOLTAGE LIGHTING
Services we don't offer
MASONRY
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 14
Assorted photos uploaded by HEMLOCK LANDSCAPES
Reviews
4.7165 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 9% | ||
| 4% | ||
| 2% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 165 reviews
Penny W.
Oct 2021
Landscaping, Mulch and Topsoil Service
Katy listened to our needs and submitted a wonderful proposal to fit our needs. The work was very professional, very beautiful when completed. Job done Perfect Couldn’t be happier
LYNN T L.
Mar 2021
Lawn Service, Landscaping
It went extremely well. They were very punctual in getting back to me. After explaining what I wanted done to the person who came out a short time later, I was quickly provided with a price quotation. Some time later as ageed upon, a team of 3-4 workers came out and worked the entire day, completely transforming my yard. Everyone was polite and very professional, and did everything with care, not damaging any of my other plants or leaving any debris. While the quoted price initially seemed high, after seeing the excellent results I felt that it was definitely worth it.
Response from HEMLOCK LANDSCAPES
"Thank you for the positive review! We appreciate being able to help! - The Hemlock Team"
Karen T.
Aug 2019
Lawn Service, Landscaping + 2 more
Hemlock did a beautiful job cleaning up and pruning my mother's backyard. The work they did was transformational. Hemlock is professional. They listen to your needs and wishes and work hard to make them happen. Also, their knowledge runs deep and I thought their prices were very fair. I would highly recommend!
Response from HEMLOCK LANDSCAPES
"Thank you so much for your kind words. It was a pleasure being able to help out! - The Hemlock Team"
Joe Y.
Jun 2019
Mulch and Topsoil Service, Pavers and Hardscaping Service
We wanted three beds in our front yard completely re-landscaped, except for a tree in each bed to remain. The removed all old plants and refreshed the bed with a hearty bed mix. In one bed we wanted them to construct a rock wall (about 18" high x 15' long). To help keep this from getting too long, I'll get to the point... The rock was looked great, but the plantings never really took off (see photos taken four months after planting). At the end of the growing season, everything looked very anemic. We had them come out to have a look and were told to give it until the spring. Come spring, we still had a very sickly looking front yard. One thing was evident - either their design called for the wrong plants, or they didn't plant enough to make it look as promised. The size of the plants they did install appeared to be way undersized or too sparse. A number of plants were dead by the spring. Many other looked horrible. Of the seven Leucothoe, all seven looked pretty bad (see photo). They were covered with dead foliage. We were told that this was "winter burn". Hemlock "promised" to replace the dead plants, however, their definition of a dead plant left something to be desired. We were told that because the Leucothoe still had green foliage, they did not qualify as needing to be replaced. After many emails, phone calls and visits, we became very frustrated and ended up telling them to just deliver the replacement plants they indicated. My wife and I put them in ourselves and purchased additional ones to do the job right.
Response from HEMLOCK LANDSCAPES
"Mr. [Member Name Removed], Our apologies for the experience you had working with us on your landscape project. We clearly did not deliver a quality design experience for you nor did we provide the level of service you deserved as a Hemlock customer."
Justin K.
Jun 2019
Landscaping, Pavers and Hardscaping Service
I am beyond disappointed with Hemlock. For a company with such positive reviews their customer service, and follow though, is unacceptable. I contacted them on May 8th to have someone set up an appointment for a quote on getting my front and back yard landscaped (hard and soft). I received a quick follow up that same days saying that a "sales rep" would contact me shortly. However that never happened, and when on May 14th I reached back out to let them know that I was never contacted, I again was not acknowledged or contacted. Very unfortunate.
Response from HEMLOCK LANDSCAPES
"Mr. [Member Name Removed], Thank you for your open and honest feedback regarding your recent attempt to obtain a quote from us. We are sorry that we were unable to connect. We make every effort to respond to all inquiries in a timely manner and obviously we dropped the ball on this one. We pride ourselves on our stellar reputation on Angie's List having won the super service award for the past 5 years and are committed to making sure things like this do not happen. We hope that despite your experience this time, you may still call on us for any future landscaping needs. Again, sorry for your poor experience. - Hemlock Landscapes"
Marti V.
Sep 2018
Lawn Service
Very well. We did not get other quotes to compare costs because Hemlock had performed so well at another property we had owned. Hemlock has been with us one year at this home and they are already making a nice difference in the lawn.
Debby K.
Aug 2018
Lawn Service, Mulch and Topsoil Service
It went GREAT!! Everyone I had contact with including Katie and the 4 members of the work crew were extremely knowledgeable, informative and helpful!! It turned out beautiful and I am more than thrilled!
Sally R.
Jul 2018
Lawn Service, Landscaping + 6 more
Hemlock Landscapes always meets, and often exceeds, our expectations. Their work is completed in a timely fashion. Their employees are friendly and knowledgeable. Our questions are always answered quickly and thoroughly. We love how our “garden” areas have been transformed by their vision. I would recommend their services without any reservations!
Randy S.
Jul 2018
Lawn Service
It went well. They do very good work.
Anita R.
Jul 2018
Lawn Service, Lawn Fertilization and Treatment
The lawn care/fertilization has been excellent. They always edge the grass and the flower beds...keeping those neat and trim is important to me. They work quickly and efficiently, and have been very responsive to any questions I have posed.
Annemarie A.
Jun 2018
Lawn Service
Working with Matt Siracusa was excellent. He was always professional, quick to respond and follow thru. His crew who did the actual work were great too. The one disappointment was from the design department. Matt and I had to re-do the first suggested design and then when it came to planting the instructions and lack of plan/design left the crew and I out in the rain arranging all of the plants on our own.
Robert P.
Jun 2018
Landscaping, Mulch and Topsoil Service
Hired this company to weed and mulch my garden beds. Weeds where popping out of the mulch within 7 days of the job being completed. Contacted company and they sent one man out to weed and spray for two hours. Needless to say my wife and I ended up weeding the beds ourselves. Overall we are disappointed how the job turned out.
Sarah R.
Jun 2018
Lawn Service
Very prompt and professional. However, based on the scope and request for the work, I believe that the proposal for work was outrageous. No hardscaping, just planting. Example, for my request of 6-8 trees/shrubs on privacy line (6-8 feet) the quote was $7,900. The quotes had only a final price so there was no way for me to understand what I would have been charged for. I asked for an itemization, and the response was "we don't do that." The second quote for expanding an existing bed and adding shrubs where a tree had been removed was equally outrageous - $6,500. Was he trying to take advantage of me or did they really not want the job?? I'll never know. Beware.
Marian M.
Sep 2017
Landscaping
The customer service part was fine.? They just were more expensive than I was hoping to pay. We've always been do-it-yourself-ers but my husband's ill now.? I was having to do a lot of things now so I was trying to keep it a little less than that.? As far as my contact which was he called me back, he showed up, he gave me a very quote.? I would give him an A for that.? A customer has a right to pick who they want so that's not against him.? It wasn't outlandish it was just more than I was hoping.
Lisa K.
Aug 2017
Lawn Service, Landscaping + 1 more
The guys were prompt & did a great job. I'd definitely use again or recommend to a friend.
Patsy S.
Jul 2017
Lawn Service
They have done a fine job. They have been coming for years for my mother and they have always done a fine job.
Patsy S.
Jul 2017
Lawn Service
They have done a fine job. They have been coming for years for my mother and they have always done a fine job.
William M.
Jul 2017
Lawn Fertilization and Treatment
This is the first time we used them. They seem to know what they are doing. Our lawn has improved tremendously.
William M.
Jul 2017
Lawn Fertilization and Treatment
Excellent. They come by on a monthly basis. I don't have any comparison on price. The price varies depending upon application. They are professional. They work that they do is good and it's effective. They seem reasonably priced. They send us an email in advance with a date a time. They leave a stake in the ground when they have done work. They then send a follow up email.
Response from HEMLOCK LANDSCAPES
"Thank you for the positive review! We appreciate being able to help! - The Hemlock Team"
Samantha N.
Jul 2017
Lawn Service
They did a great job, but the actual price ended up significantly higher than the estimate (36% higher).
Response from HEMLOCK LANDSCAPES
"Thank you for your honest feedback. We have changed our communications policy on how progress updates get reported on Time and Material jobs so that there are no billing surprises to the customer. We are glad that the work turned out great for you. Thank you for your business! - The Hemlock Team"
ELIZABETH A.
Jul 2017
Deck and Porch Service
They've worked with us for years. They do all of our landscaping and yard work. They've done very large installation projects for us like patios and staining for us in that area. So yes we use them year round. They stained a deck that they installed, and they did a real nice job. There was no splatter no problems, we weren't even there. They did a great job. I've used them for 10 years. They are extremely knowledgeable. They do what they say they're going to do. They do beautiful work, and we've never had any problems with them.
Response from HEMLOCK LANDSCAPES
"Thank you for the positive review! We appreciate the ability to help out! - The Hemlock Team"
Ivan T.
Jul 2017
Lawn Service
I have known them for a long time. They are wonderful. I have used them for more than 10 years. I know the guy that owns it. They are very near to me know. They are wonderful people. They are very thoughtful and caring. They do a good job. I have talked to them, and they know that. I think highly about them. I know a lot of them personally by name. They are trustworthy and do a fantastic job. The price is reasonable. The quality of the work is excellent. They fixed up my trees the other day after they mowed. I know their names with I call them up. They even know my wife. Their responsiveness is excellent. They are always on time. Everything about them is excellent. I recommend them to a lot of people. They are excellent and dependable people. I call the owner and tell him that they are doing a good job because nobody tells them when they are doing good. I like to tell people how good they are doing. I would recommend them to anybody. They work hard.
Response from HEMLOCK LANDSCAPES
"Thank you so much for the kind words! We truly appreciate the relationship we have built over the years! - The Hemlock Team"
Nate H.
Jul 2017
Lawn Service, Landscaping + 2 more
Fantastic. The entire team was very professional throughout the process.
Response from HEMLOCK LANDSCAPES
"Thank you for the positive review. We appreciate being able to help out! - The Hemlock Team"
Stacey F.
Jun 2017
Lawn Service
Good although the weather was not great for them
CINDY L.
Apr 2017
Lawn Service
unknown
Licensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
HEMLOCK LANDSCAPES is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 5:30 PM
Tuesday: 7:00 AM - 5:30 PM
Wednesday: 7:00 AM - 5:30 PM
Thursday: 7:00 AM - 5:30 PM
Friday: 7:00 AM - 5:30 PM
HEMLOCK LANDSCAPES accepts the following forms of payment: Financing Available, Check, Visa, Discover, MasterCard
Yes, HEMLOCK LANDSCAPES offers free project estimates.
Yes, HEMLOCK LANDSCAPES offers eco-friendly accreditations.
No, HEMLOCK LANDSCAPES does not offer a senior discount.
No, HEMLOCK LANDSCAPES does not offer emergency services.
Yes, HEMLOCK LANDSCAPES offers warranties.
HEMLOCK LANDSCAPES offers the following services: FULL SERVICE RESIDENTIAL LANDSCAPE PROVIDER OFFERING DESIGN & BUILD, LAWN MOWING, GARDEN MAINTENANCE, FERTILIZATION & WEED CONTROL, PATIOS, RETAINING WALLS, DRAINAGE, LOW VOLTAGE LIGHTING
MASONRY
Contact Information
10170 Gottschalk Parkway, Chagrin Falls, OH 44023
Service Hours
| Monday: | 7:00 AM - 5:30 PM |
| Tuesday: | 7:00 AM - 5:30 PM |
| Wednesday: | 7:00 AM - 5:30 PM |
| Thursday: | 7:00 AM - 5:30 PM |
| Friday: | 7:00 AM - 5:30 PM |
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