HEAVENLY TOUCH
About us
Business highlights
Emergency services offered
Services we offer
COMPANIONSHIP, ERRAND, HOME HELP, MEAL & ACTIVITIES OF DAILY LIFE. SERVICES ALSO INCLUDE HOUSE CLEANING., SOCIAL ACTIVITY, TRANSPORTATION
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.210 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 70% | ||
| 0% | ||
| 0% | ||
| 10% | ||
| 10% |
Showing 1-10 of 10 reviews
Tim S.
Jul 2014
Im going to temper this with kindness and patience, because, to be fair, my house had undergone construction before they arrived (we bought a foreclosure, so there was dust everywhere) and there was a substantial amount of work to be done. That being said, I feel like I wasted my money. The team of two housecleaners spent 2 hours cleaning my house. They made the beds, neatened up the bedrooms, did the bathrooms, vacuumed, and ... Im not exactly sure what else. While their agency promised they would vacuum the window ledges, that wasnt done (and it was the one thing I really, really wanted). They didnt mop my kitchen, wipe down the outside of the fridge, or clean the table that was set up in there. There was dust and dirt everywhere when the left. My sunroom was ignored. Basically, they wiped everything down with a damp rag and if the dirt came off, it came off. If it didnt, it didnt. (I have two young kids. There was sticky stuff left on my dining room table even after they left. I sprayed it with Murphy's Oil Soap -- which they had available -- waited a minute, and wiped it off. Easy, right?). They didnt move anything to dust. Ultimately, *I* cleaned for two hours after they left, just mopping up stuff they missed.
Response from HEAVENLY TOUCH
"We talked to [member name removed] after the job was completed she was VERY happy and said the girls did an EXCELLENT job. When [member name removed] had called to arrange the cleaning, the kitchen was under construction so only the floor was to be cleaned in this area; she was very specific on this. The girls that went in were given those instructions. If there was something the customer had noticed after we left, we certainly would have gone back and fixed whatever was not to her satisfaction. Unfortunately, we did not receive a call. For this unfortunate misunderstanding, we issued [member name removed] a 100% refund."
MARK O.
Jun 2014
They did a good job. The price was reasonable. I would use them again.
Lawrence A.
May 2014
I think they do okay. What I like about them is that when I come home, my house is pretty clean. I think it's a fair rate.
William M.
Jan 2014
N/A
.
Peg A.
Nov 2013
We loved Dawn and Jan. They were both very pleasant and got right to work. We also appreciated Dave coming out promptly to look over and quote us a price. The house looked Great and my husband and I were delighted with the job. We look forward having them every other week! We would highly recommend their services!
Evelyn J.
Nov 2013
They did a very good job. The price was unbelievably good. They did an excellent job.
Pamela G.
Jun 2013
Heavenly Touch of Hudson, OH has been cleaning my house on a regular
basis for about 3 years. They do a good job and I have never had any
problems with them.
basis for about 3 years. They do a good job and I have never had any
problems with them.
BRAD M.
Apr 2012
unknown
Donald W.
Mar 2011
We use their services every other week. They are on time, they clean the house and they don't steal from us. We would recommend them to our friends and family members as they are consistently good at cleaning the house.
Gerald M.
Feb 2011
They called to schedule the services in advance. They have been good about following directions. We haven't had any trouble at all.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
HEAVENLY TOUCH is currently rated 4.2 overall out of 5.
HEAVENLY TOUCH accepts the following forms of payment: CreditCard
No, HEAVENLY TOUCH does not offer free project estimates.
No, HEAVENLY TOUCH does not offer eco-friendly accreditations.
No, HEAVENLY TOUCH does not offer a senior discount.
Yes, HEAVENLY TOUCH offers emergency services.
No, HEAVENLY TOUCH does not offer warranties.