G. KAUFMAN'S SEPTIC TANK CLEANING SERVICE

Excellent service. Have used Gary and his son for the past 10 years. Always fast, on time, and easy with a very fair price. We had an septic emergency the other night and Gary came out at 11:00 quickly to handle it personally. Super nice guy who cares about your needs.

They were my second estimate. They came out the same day I called to diagnose a septic problem. Mr. Kaufmann was very professional & friendly. His diagnosis was different and much less of a hassle than another company. He was able to fix it at a fraction of the cost! I would definitely recommend this company!

Went just as expected. Did the work while I was away. Wouldn't have even known they were here.

Gary was great. I called on Tuesday and scheduled service on Thursday. He arrived exactly when he said he would. He cleaned out both of our tanks. Then he checked our septic alarm, he had me go inside so I would know what it sounded like, and would know what is was if it ever went off. I didn't know much about our septic system so I had a lot of questions. Gary answered every one of them. He took the time to walk our property, explain the system, showed where our leach field was located and how/when to switch fields. He's a good guy and I will definitely call him next time.

Went well. Will definitely hire again!

We had a pump wire that burned out. He replaced it and now everything is working. He also checked on the D box and switched the flow. All this for no charge. I would highly recommend!

Called on a Monday and scheduled the clean out for Wednesday between noon and 2 pm. Gary and his son, Gary, arrived within the promised time slot and emptied three tanks totaling 1800 gallons (1,000+500+300). The truck and equipment were extremely clean. Both Gary's were very professional and courteously answered all of my questions. The charge of $285 was reasonable and I plan to use them again.

unknown

On a late Friday afternoon I arrived home to my septic system alarm going off.  Being fairly new to septic systems, a quick Internet search showed the alarm was likely the result of a bad septic pump, that while not incredibly urgent, did need addressed soon.
I called G. Kaufman's and left a message regarding the situation.  Within an hour Gary returned my call and gave me a quick rundown of what water usage should be appropriate - and what to avoid - until he could get out to check the problem.
His son called the next morning - Gary was out of town - and stopped out soon after to look at the pump.  He confirmed the pump was likely bad, and assured us that we'd be okay with non-excessive water use until his dad could come out to replace the pump the next day.  He gave me his phone number just in case we had any issues in the interim.
The next day - Sunday - Gary called to see if we were home and if he could stop by.  After some investigating to find the breaker that controlled the septic pump, he confirmed the pump was bad and replaced it.
I can't say enough about the professionalism and responsiveness of both Gary and his son.  The fact that he responded so quickly to my initial call, and got the problem diagnosed and fixed over the weekend, says a lot about how he does business.
Without a doubt, I will be calling Gary with any future septic issues I may have.