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Final Touch Construction & Remodeling Inc

Roofing, General Remodeling, Contractor Service,

About us

330-348-3480 Additional Phone

Business highlights

Emergency services offered
36 years of experience

Services we offer

Offer a range of services that start at storm restoration. Roofing, siding, Gutters. Ranging upward of building a custom house.

Services we don't offer

Cement work

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • Financing Available
  • Check
  • Visa
  • MasterCard
Reviews
3.110 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
0%
3
20%
2
10%
1
30%

Filter reviews by service

Showing 1-10 of 10 reviews
Larissa C.
Jun 2025
1.0
Roofing
If I could give ZERO I would. The sales rep Will approached me about seeing damage on my roof after the August 2024 tornado that came through Parma. He convinced me to submit a claim with State Farm. This was November 29, 2024, and the company ignored me until I reach out to them directly March 17, 2025. By then my back roof was leaking and causing additional damage in my home. No one came to tarp the roof while winter came and went. No one called me to follow up. I called State Farm, and they said Final Touch NEVER reached out since November. April 2025 and State Farm approved to only fix the front of my roof. Final Touch told me they always get the insurance companies to approve the claim no matter what. With nothing left for Final Touch to help or do for me they have given me over a $9,000 bill for NOTHING! The insurance company gave me a little over $1,000 to fix the front. Final Touch said they replace the whole roof or nothing. They advised I find another company to fix the issues. FINAL TOUCH approached me!!! After speaking with many neighbors they had the SAME experience with this company. To me they are ambulance chasers! The storm damaged my gutters, roofing and siding. Because Final Touch did not include that with the claim I submitted none of that was looked at by the insurance adjuster. This company is full of lies and RUDE! Out of the 4 different people that spoke to me only 1 was polite. Though at the end of the conversation he played it off like he was doing me a favor by not charging me for their time. Excuse me!?!?!? Charge me for what? What have you done! This company is a joke!

Holly M.
Nov 2024
1.0
General Remodeling
I recently hired Final Touch Construction to complete construction work on my house, and unfortunately, the experience was far below expectations. From the outset, communication was poor. I struggled to get timely updates on the progress, and calls and emails often went unanswered for days. The work itself was subpar, with several issues that needed to be corrected after completion. There were delays that weren't communicated properly, and I was often left in the dark about what was happening. The team left the site in a mess, and the quality of the craftsmanship was disappointing—corners were cut, and details were overlooked. I expected professionalism and a higher standard of work, but I received neither. After raising my concerns, I did not receive the level of customer service I anticipated. In the end, the project was not completed to my satisfaction, and I regret choosing Final Touch for such an important project. I would advise others to look elsewhere for their construction needs, as I did not experience the professionalism or quality of service that I was promised.

Laurie F.
Sep 2020
1.0
Roofing
Comes door to door soliciting work, even acknowledged "no solicitation" sign but kept talking. I am in the middle of virtual school with my kids and have a sign. No respect for possible future customers. Will never use.

James K.
Jul 2020
2.0
Roofing, Cabinet Making
TERRIBLE I hired Final Touch to do my roof and they did a terrible job on my property causing my basement to flood. I will not recommend this company for any work on your property. Terrible customer service and workmanship. I contacted them and they denied the incidence. Had few roofing companies came out and assessed their work and they reported Final touch did a horrible work causing damage to my property. They broke screws at the corner of my gutter which led to my basement flooding. The contractors tore up my yard leaving nails and pieces of shingles in the yard. Little over a week ago after they saw my complaint on the BBB website they decided to reach out to me asking me to take down my comment and I told them I was not going to unless the can repair the damages and pay for other costs I had to go through regarding their terrible work and the agent response was “ABSOLUTELY NOT”. I proceeded on telling him I was not stopping and will continue to put out a bad review on their work and his response was “YOU GO AND HAVE FUN WITH THAT!” and hang up the line while I was still talking to him. Be on the watch for these guys. They are the worst Contractors to hire on your property.

Dagmar K.
Mar 2016
3.0
Roofing
Yes, I recommend this pro
unknown

Larry L.
Aug 2014
5.0
Roofing
Yes, I recommend this pro
$7,200
I questioned one area ,a crew came to look,Told me it was the roof the way it was.Im taken their word for it. Time will tell.

Albert A.
Mar 2014
5.0
Roofing
Yes, I recommend this pro
$576
unknown

William H.
Dec 2013
3.0
Roofing
$8,000
It could have gone much smoother, but break downs in communications by contractor led to many delays and return trips to resolve issues we had agreed upon. such as placement of ridge vents and proper chimney and house flashings. The contractor's work crew worked together very well with a high degree of efficiency. Clean-up of debris was good. Overall job took longer to accomplish than expected after we signed a contract on July 9th.
Response from Final Touch Construction & Remodeling Inc

"When working with insurance carriers many times it takes time to work out all the details to assure our client the best possible settlement outcome. We are sorry if this process took longer than anticipated however it is part of the process. Though it does happen the time taken on your project is more the 1 out of 100 than the norm. We are sorry for the inconvenience and would love the opportunity to work with you in the future to make up for this project! Thank you"


Tricia M.
Jan 2013
5.0
General Remodeling, Contractor Service + 2 more
Yes, I recommend this pro
$4,000
They were very patient as I tried to work things out with my insurance company, when we were ready the siding was delivered to our driveway and the workers arrived the next day at 7:30 AM.  The foreman kept 9 guys working and the siding, trim, and shutters turned out looking great.  Another man arrived a few hours after the siding guys left and put up new gutters (all included.)  A few days later the dumpster was removed from our yard (I did call about that to be sure they hadn't forgotten us.) Three very small problems were not addressed for about a month and a half, but I didn't make final payment until they were taken care of. 
Would recommend them.

THOMAS P.
Dec 2012
5.0
Roofing, General Remodeling + 4 more
Yes, I recommend this pro
$10,000
We had storm damage to our roof. They worked with the insurance company to arrange for payment. Did the job for the estimated price. The entire roof was done in one day. The yard was left clean of old materials.  
We then had them do ceramic tile in three rooms. Once again they were punctual. Picked up the tile, moved and replace all the cabinets. The rooms came out beautiful. The price was the lowest of four bids we received.
We highly recommend them.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Final Touch Construction & Remodeling Inc is currently rated 3.1 overall out of 5.
Monday: 8:00 AM - 7:00 PM Tuesday: 8:00 AM - 7:00 PM Wednesday: 8:00 AM - 7:00 PM Thursday: 8:00 AM - 7:00 PM Friday: 8:00 AM - 7:00 PM Saturday: 10:00 AM - 3:00 PM Sunday: 12:00 AM - 12:30 PM
Final Touch Construction & Remodeling Inc accepts the following forms of payment: Financing Available, Check, Visa, MasterCard
Yes, Final Touch Construction & Remodeling Inc offers free project estimates.
Yes, Final Touch Construction & Remodeling Inc offers eco-friendly accreditations.
No, Final Touch Construction & Remodeling Inc does not offer a senior discount.
Yes, Final Touch Construction & Remodeling Inc offers emergency services.
No, Final Touch Construction & Remodeling Inc does not offer warranties.
Final Touch Construction & Remodeling Inc offers the following services: Offer a range of services that start at storm restoration. Roofing, siding, Gutters. Ranging upward of building a custom house.
Cement work

Contact Information

17409 Haskins Rd, Chagrin Falls, OH 44023

Service Hours

Sunday:12:00 AM - 12:30 PM
Monday:8:00 AM - 7:00 PM
Tuesday:8:00 AM - 7:00 PM
Wednesday:8:00 AM - 7:00 PM
Thursday:8:00 AM - 7:00 PM
Friday:8:00 AM - 7:00 PM
Saturday:10:00 AM - 3:00 PM
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