Doug Mullaly Plumbing

Great job!

Everything went well.

Very well. Doug was prompt, efficient and professional.

Everything was fine.

Repairs were completed. Complete explanation of services performed. Very professional. We have used Mr. Mullaly previously and will use him again.

Just a super nice and honest individual. Not out to trick anyone. Very informative and helpful. My four year old son tipped him some of his change from his piggy bank! Highly recommended!

Don't bother calling... too busy to return calls.

Doug responded very quickly and scheduled the work within a day. His work was very good and cleanup was thorough. We were very happy with the job.

Doug did a great job

We called and they came right out. They were very nice and completed the work quickly.

Never got an estimate. When called to set up time for estimate, the representative was too busy to even talk to me. Told me to call them in a week.

It went great Doug and Dominick did a excellent job and explained everything to me. I lost my husband a year ago and was so nervous about getting this done not knowing anything about plumbing but they were great! I would highly recommend Doug!

All service performed were to my satisfaction.

He has been very accommodating- when we had a fairly large leak he came on a Saturday even though he was booked. Such a nice guy!

Excellent work and reasonable price.

Doug was great!

The work was performed in a very timely and professional manner.

Fantastic service and professionalism. Doug and his worker were superior and would be highly recommended to anyone. Will use again without a doubt!

The estimate and work took roughly an hour, and they were able to perform the repair on the spot! It was very convenient that they had the resources needed with them in the work van to complete the repair the same day he came out to look at the issue. He was very friendly, explained everything to me so I understood the issue and how it would be fixed, was extremely responsive when I called to set up and appointment. I would definitely hire him again.

I worked with them a little while back.

Great job....toilet works again

Had a sump pump that was not working properly and the weather called for heavy rain all day. Called Mullaly Plumbing very early in the morning and was surprised I did not receive voice mail. Doug came out that morning and replaced the sump pump and also checked some other issues I was concerned about. Very knowledgeable and professional. Will definitely hire again.

In January, 2016, I specifically requested, via angieslist.com messaging feature, that our old 40 gallon tank be replaced with a new 50 gallon tank. With 3 kids, I really wanted to avoid running out of hot water, without going towards the expensive tankless. Mullaly's Plumbing responded to me very promptly, via the messaging, setting up a time and date to come. I believe they also called to confirm the time. Neither they nor I verbally confirmed the size of the water heater, but apparently I should have. Everything about the install request (quality, responsiveness, punctuality, professionalism) was spot on, except for the communication around the water heater size. I was not given a written quote before the install. When I asked about the water heater size during the install (I couldn't visually tell if it was 40 or 50gal), I was told that it was 40, and that that should be plenty for 5 people. I was told that if I ran out of hot water and felt I still needed the 50, that I could request them to come swap it out, for only the charge of the difference between water heaters. 2 weeks later, I did email them via the angieslist messaging asking for the 50 gal. I was told that they would come back out within a couple weeks as soon as they found somewhere for the current water heater to go. 2 months later, after still not hearing anything, I sent another message. I was told to call to set up another appointment to complete the upgrade. I called, set up, and waited. The install was cancelled, due to other priorities, which I was understanding of, since this was a low priority upgrade. So I called, set up an appointment, and was cancelled again. At this point, frustrated from waiting around for cancelled service calls, I messaged via angieslist to state that I am almost always available, please let me know when they knew they would be available, and I would call again. That was in April, and was the last contact I made, and never received a reply. It's now winter, and with the extra cold water coming in to be mixed with hot water, I am running out of hot water at least weekly - tonight it was one child's bath. With the exception of the communication issues, I was really happy with the company and install. However, in the future, I will not use any company that exhibits red flags in communication - no written quote, no confirmation of specifications.

These guys are the best!

Fantastic!!! I attempted to fix the issue on my own and spent 2days taking things apart, buying new internal components and ultimately just wasting time trying to fix the problem myself. I contacted Doug, who came later that day to evaluate the problem and gave me a rough estimate. When I scheduled the appointment for him to return, he came the next day and was right on time. The problem that plagued me for days was fixed in 20 minutes!!!! And he came in less than the original quote! I was unbelievably impressed