Altek Restoration Services

Alex was great to work with. He went to my home the day that I called him to go inspect the home for mold and perform mold tests. He is amazing at following-up and is an expert in his field and industry.

Excellent price, fast turn around, professional workers. Owner gave the estimate and guaranteed our satisfaction personally. Did work quickly, neatly and were pleasant. I would use them again, hope I don't need to!

Very good. They were efficient and cleaned up after themselves. They discovered asbestos while preparing to clean air ducts, recommended a company to remove it and returned promptly once that job was finished.

They were great. When they came to clean my ducts, they discovered that when I had the asbestos removed from my home 20 years ago, they had neglected to treat the inside of the ducts. Alex gave me the name of a company which came and took care of the problem, then Altek returned and did the duct cleaning. They were prompt, professional and left the area very clean. I recommend their work.

Very well, Andrew was prompt and professional, he explained the process to us and kept us updated during the job. All was cleaned up and removed. We are very satisfied with the work done.

Great. Detailed estimate and the crew was very friendly and knowledgeable.

Cleaning went smoothly.

I contacted this provider as they are certified for air duct cleaning and all reviews were positive on Angie's List and BBB. The owner Alex Kaplan contacted us within a day of our submitting a request. He arrived on time performing a thorough inspection of our system and providing us an estimate for services. This company is highly certified for all services they provide. Alex is very knowledgeable and professional in his approach. As we had some type of dead rodent odor coming up through the vents we were in need of immediate assistance. Alex was able to arranged to have his crew come the next day. This was a pleasant surprise and exhibits their dedication to assist the customer in any way possible. It required two days to complete the service. Both technicians, Andy and Andrew, were very polite and professional in carrying out their duties. Photos were taken as the job progressed showing the before and after the ducts were cleaned. The pictures assured us a thorough job was being completed. They also handled the moving of furniture as needed. They also washed all the registers and applied a disinfectant at the end of the cleaning process. This required us to be out of the house for 2-3 hours. Here comes the above and beyond. Even though the ducts were cleaned nothing was found of a rodent and the odor continued. Andy took it upon himself to find the origin of the odor requiring him to crawl into a very limited access area. He located the dead rodent under an air register in the insulation. Not only did he remove the critter but he reinsulated the area for us. I gave this provider an A on pricing even though we had nothing to compare it to. The rating is based on the the professionalism, the quality of work and the willingness to help a customer in need beyond what you would normally expect. Thank you for everything.

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