Sam Pitzulo Homes & Remodeling

Sam Pitzulo Homes designed and built us a custom home on a small restricted lot during the covid outbreak. They managed to make consistent progress and provided us with a beautiful home, which we are very happy with. We can’t say enough about the wonderful staff. At both the design office and the construction site, everyone was always very professional and pleasant. We continue to enjoy our new home more each day. Bruce & Nancy H.

Professional company, excellent communications during all phases of the contract, quality work, competitive price no hidden fees.

From the beginning, we felt very comfortable with the Pitzulo team. The estimator spent a lot of time speaking with my wife and I to understand what we wanted and our budget. He and their architect put together a great design and worked with us (a lot!) to really perfect it to our vision. The construction crews were courteous, knowledgeable, and clearly took pride in their work. The project manager was easy to work with and did a great job of keeping us up to speed on what was going on. The quality of their work was superb. We only had one issue during construction, and they resolved it to our satisfaction. The timeline took a bit longer than expected, but many of the delays were out of their control (weather, materials, inspections, etc.). We built a two-story addition, which included a new living room, bathroom, and storage room. They did such great work we expanded the scope to include new windows in the rest of the house and flooring upgrades in our kitchen and dining room. We are very, very happy with the result and would highly recommend Sam Pitzulo Homes and Remodeling.

The job went extremely well! Workers were prompt, very neat, professional, and effective. They showed up when they said they would and completed the project beyond expectations. We have worked with contractors in Georgia, Alabama, and Ohio. Sam Pitzulo Homes and Remodeling is by far the best contractor that we ever used.

Great / very happy with results.

Excellent program.  The company provided an architech that showed the changes via 3D computer model.  A decorator of the company gave excellent guidance on all phase of color and selection of each component.  Workers were on time, courteous and took ownership of the project.  These people were all excellent.  they checked and double checked all phases.

We were very pleased with our experience.  His workers were always respectful and skilled at their trade.  Any issues that came up were dealt with promptly.  Sam was always on top of it all.  Checking in with us and on the job.

Work was done efficiently, neatly as per contract within time frame.

Job started on time, met with electrician, found more money needed to place lights than expected but he did a great job. Had to wait 2.5 wks for drywall guys who came in evening (did not like this). They were messy and didn't clean up well but the job was nice. Once the builders came in all was smooth and got done in a timely manner. Carpet was done in one day but we had to call them back for a few things not properly put in. They came next day and fixed what we wanted. Sam's people were great, had no problems. They responded quickly to any problems or questions we had and made sure we were happy. Office staff helpful & kind, professional.

Sam pitzulo homes & remodeling is great to work with. They have great attention to detail and are very concerned with being neat, concise and punctual. I would absolutely work with them again.

Eric, our main contractor, & Sam, the company's owner, were very thorough & professional from our first meeting to the final day of completion. Always prompt and efficient. Kitchen renovation can be very stressful but they always made us feel comfortable and secure.

In May of 2011 we contracted with Sam Pitzulo and Assoc dba Sam Pitzulo Homes to build an addition to our existing home on Balmoral Drive in Columbiana, OH. We had contacted Pitzulo after reading about his participation in a charitable venture. He gave us a bid and seemed to be a pleasant, easy to get along with guy who was experienced in remodeling. We accepted his company's bid over several others, not necessarily because it was the lowest price but because he had contributed to the charitable venture. Pitzulo and his project manager toured our existing home including the basement to note details that were to be matched in the new addition.
Our project started well but soon became a nightmare. Sam Pitzulo Builders employed competent employees, however it soon became apparent that they did not have our best interests in mind and had been advised to cut costs wherever possible and to encourage change orders.
Examples are:
1. Insulation was to be installed in the ceiling between the first and second floors. After the lower hallway ceiling was finished we were having problems with the heat and air conditioning, which was very loud and inefficient. A hole was cut in the ceiling to view the duct work and we discovered absolutely no insulation. We were told this was an oversight, however we remember seeing excess insulation being removed from our property. After a very heated discussion the entire ceiling had to be removed and insulation installed.
2. Six Windows were selected by the architect (not hired by Pitzulo but directly by us) and shown on the blueprints. We were never shown pictures of the windows prior to them being ordered by Pitzulo. We were asked by Pitzulo's manager if we wanted wood or vinyl frames. The Pitzulo employee said either would be fine. Our existing home has wood frames because it was built in 1957 so we elected to use wood frames. The Pella windows arrived and were quickly installed in less than one day. We immediately decided they did not look right and asked what we could do to replace them. We were told it would cost $900 to remove the windows and $2503 to order new Pella windows in the style we preferred. When we asked about credit from Pella for the old windows were were told we would not receive any credit because and quot;Nobody uses wood frame windowsand quot; so they could not be returned to Pella and had no value. I was advised by Pitzulo's supervisor that he knew the original windows would look terrible but was told to have them installed and not say anything. We chose to order new windows from a source other than Pella at half the cost but feel this delay and additional cost could have been avoided with a simple, honest suggestion by Pitzulo.
3. Our contract listed an allowance of $10,272 for heating and air but did not specifically list the brand, size and capacity. It was to be of equal quality as the units in our existing home which were inspected by Pitzulo and his project manager. It was later discovered that the unit he had installed was inefficient due to size and quality. Pitzulo insisted he and his manager were not familiar with our existing units even to the point of saying they had never been in our basement, which was not true. We are at fault in this instance because we trusted Pitzulo to select comparable units and our contract did not specifically list the make and model. I believe this was intentional. After many heated conversations the comparable units with air filters were installed. My advice is to beware of what isn't specifically listed in your contract.
These are just three situations of many that caused us to wish we had not hired Sam Pitzulo and Assoc. Any future building contracts we enter into will have every single detail listed as specifically as possible and we will never hire or recommend Sam Pitzulo and Assoc. to anyone.

Absolutely horrible. I welcome e-mails to spread the word on his work.