About us
Here at Treat For Your Feet, LLC, we take pride in providing the best services and satisfying our customer needs. We specialize in Flooring Contractor, Carpet Installer, Carpet Sales, Laminates instalation, Laminates Sales, Stone Tiles, Hardwood Floors, Flooring Contractor, Discount Flooring, Bathroom Floors, Kitchen Floors and much more. We look forward to your business and serving you. Contact us today (614) 833-2664. Additional contact name - Treat Feet. Additional email - [email protected].
Business highlights
Services we offer
Flooring Contractor,Carpet Installer,Carpet Sales,Laminates instalation,Laminates Sales,Stone Tiles,Hardwood Floors,Flooring Contractor,Discount Flooring,Bathroom Floors,Kitchen Floors
Services we don't offer
Flooring Contractor,Carpet Installer,Carpet Sales,Laminates instalation,Laminates Sales,Stone Tiles,Hardwood Floors,Flooring Contractor,Discount Flooring,Bathroom Floors,Kitchen Floors
| Number of Stars | Image of Distribution | Number of Ratings |
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| 12% | ||
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Filter reviews by service
"A privilege to serve you, Member. Enjoy triple-the-quality for the money."
Day One he arrived at 1:43pm & left my home at 5:30pm. When told that he would arrive the next day between 10am & 12 noon, I requested that he called my cell phone 30 minutes before he planned to arrive, because I had some errands to attend to. Throughout the entire time he was working he played his radio VERY LOUDLY on a talk radio program that was quite slanted against our president and other political opinions that were very disturbing. When I mentioned that the radio was too loud and that I didn't appreciate the choice of programming, he disagreed that it was one sided - and continued to play the radio LOUD.
Day Two - He showed up at 11am - but did not call prior to arriving. He worked all afternoon & left my home at 6pm.I was out of the home for 3-4 hours of this days work, & upon my arrival home, I commented on how beautiful the new floor looked & then I left him alone to continue his work, but I did ask that the radio volume be turned down, because I had a headache. He turned it down slightly, but when I turned on my television, he turned up the radio... I turned up the tv volume and he turned up his radio... I finally pegged the volume on my receiver & he finally relented and turned down the radio.
Day Three - same request to call 30 minutes before arrival. He called when he was 10 minutes away. He arrived at 10:30am and worked until 6:30pm. Loud talk radio was playing ALL DAY long. The laminate flooring was almost complete & I was aware that there would need to be a fourth day of laminate work. I was also told that he would arrive between 10am & noon, due to having to pick up more supplies (?)
Day Four - he arrived at 12:30pm & completed all of the trim attachment & finishing touches. THIS day he did not listen to a talk radio program, but instead he played a book on cd... still very loud. Upon completion of the laminate floor installation, he told me that the carpet was "ordered but not made yet(?)" & that our scheduled install date (3 days later) was not going to work. He was to call me & inform when carpet was made & shipped to his supplier. At that time he requested payment. I stated that the job wasn't completed. He argued that the laminate portion of the job was completed & he needed to be paid for his work since he spent 4 days working here. "I have bills to pay too" was his reasoning. I paid him for the balance of the laminate floor, as nothing I said could sway his mind. I argued that the entire job was not complete, but that didn't hold weight.
When I called him 10 days later to inquire about the carpet he returned my call that evening to tell me that my carpet was in & he would install it on the 2nd of November as scheduled. I stated that I wasn't aware of scheduling that day, but great ! I was anxious for my house to be back in order. I asked when he would arrive & was told "between 10am and noon because he needed to visit various warehouses to gather all of his supplies" ???!!! So I agreed, but suggested that he will need to add a bit of time because there were a few things that he needed to fix that I found with the laminate:
1 the transition to our finished basement was unsatisfactory, exposed carpet edge & exposed staples.
2 the pedestal sink in the powder room was not reattached to the wall.
3 The trim he installed under the door to the garage & back door was causing great difficulty when opening the doors & that it was ripping the weather stripping from the bottom of the door.
4 There was a piece of trim missing by the dishwasher.
5. The pantry door had fallen, & that I hadn't had any problems with that door in the 6 years that I have owned this house, until after he had removed the door for the installation.
He got quite aggravated when I was saying all of this to him, & I didn't want to continue this conversation because it was escalating, so I told him that I was ending this phone call & we could discuss it in 2 days when he arrived for the carpet install. I then hung up.
He called back 90 minutes later & said that he wanted to come by & speak to my husband & me about these issues in person. A time was scheduled & he did arrive right on time... but he walked in with an attitude already & stated "I know that you both have the perception that I talk down to you, & it seems to me that you talk down to me so I want to agree that we talk "across" to each other & give eachother the respect we deserve." I bit my tongue but nodded my head in agreement. I then proceeded to show him the things that I had concerns about, & each one he found a way to explain it away... the sink was caulked to the wall, & he said that it didn't have a clamp to hold it to the wall, & he was not responsible for reattachment.. the basement transition area looked that way because when he removed "that cheap metal transition that was originally there" (builder installed) covered up that ragged edge of the carpet & he was not responsible to correct a builder error... he offered to replace his "quality transition with that cheap metal one, if that was what we wanted" In both of those situations I told him that I would just find someone else to make the repairs. When shown the two doors that I couldn't open very easily, he did say that he could change the trim but that it wouldn't look as good as with the trim that he had placed there first.
When I showed him the missing piece of trim by the dishwasher & stated that I had caught my toe on the piece that he had put there that was sticking way out from the other piece (looked like it was supposed to be trimmed when the ""missing"" piece was installed) he told me that it was not able to have any other trim and that I had to "get used to" it being that way & in time I would avoid breaking my toe on the trim (???). He was getting more & more angry with each simple flaw that I pointed out. When we started discussing the pantry door - he became irate, red in the face & was practically shouting that he did "nothing" to that door except remove it & pu
"I am a professional flooring installer with 17 years experience getting consumers triple the value for the cost of the low quality builder-grade products that are sold by retail. I follow that up with PERSONAL INSTALLATION by the owner of the company (almost unheard of in this industry). I work very long and hard to extend that value and savings to my customers, as my other ANGIE’S LIST reports reflect. On the day of your installation the news topic of the day was the awarding of the Nobel Peace Prize to the President. The radio host simply posed the question "What has the President done to date (9-16-09 at that time) to warrant the award?" You responded by saying "Can you believe the HATE that man is spewing?" When I simply engaged in conversation and asked if that was not a fair question, I guess that was when you felt I began to "argue politics". I do have fair and reasonable discussions with customers as I am working in their homes. No one is forced to be congenial, and I don't feel that talking with people is rude or offensive. Yes, I did apologize that you received it as offensive, and I AM sorry that you took it to be personal. I don't believe you realize that when you asked me to turn the radio down, I did. And when you asked me to turn the station, I did. That being the national news topic of the day, it was discussed on more than one channel. Your frustration with me grew for reasons I didn't understand at the time, but I continued to give you the best possible installation. At no time was I ever threatening toward you, either verbally or physically. I do not hate women, or anyone else for that matter. The fact remains that, in spite of all the misunderstandings between us, the reason for the many reports with "straight A's" is that I CHOOSE to extend triple the quality for the price out of a sense of service to the customer; even the ones who are offended in the delivery of it. Enjoy $8.00 / sq. ft. retail luxury that you paid $4.09 sq. ft. for (installed w/ pad). That literally saved you over $1700.00 on your purchase. Glad to be of service."
"THANK YOU, ED, FOR YOUR KIND WORDS. AT Q-SQUARED CARPETS AND LAMINATES, WE BELIEVE STRONGLY IN THE "LOCAL TRADESMAN". BEING A FAMILY OWNED AND OPERATED BUSINESS, WE TRY VERY HARD TO RIGHT THE WRONGS OF SOME OF THE "BIG BOX" STORES OUT THERE. MANY PEOPLE THINK THAT WITH THE GIGANTIC MEGA-STORES COMES SAFETY AND SECURITY, ALONG WITH A LOWER PRICE. WHAT WE HAVE HEARD THROUGH THE TESTIMONIES OF HUNDREDS OF OUR CUSTOMERS IS JUST THE OPPOSITE. WE BELIEVE THAT MOST PEOPLE WOULD PREFER TO SAVE $100'S OF DOLLARS IN EACH ROOM AND GET TRIPLE THE QUALITY OF MATERIAL. WHEN ALL THE RETAIL MARK-UP AND EXPENSIVE OVERHEAD IT TAKES TO RUN TEN MULTI-MILLION DOLLAR STORES OUT OF YOUR POCKET IS ELIMINATED, THAT'S EXACTLY WHAT HAPPENS! NOT TO MENTION THE FACT THAT THE CONCEPT OF CUSTOMER SERVICE IS RESURRECTED, AND BACK ON THE TABLE. WE DO PLAN ON KEEPING IT UP, AND YOU'LL GET A FREE ESTIMATE ON THE LIVING ROOM, WITH MILL-DIRECT PRICES AS WELL."
"THANK YOU FOR THE REPORT, IT WAS A PLEASURE TO SERVE YOU. YOUR COMMENTS ARE SHORT AND TO THE POINT. OUR GOAL IS A "MORE THAN HAPPY" CUSTOMER, AND STRAIGHT A'S IS AN INDICATION THAT WE HAVE SUCCEEDED ONE MORE TIME. MAY GOD BLESS YOU AND YOURS."
"AS OPPOSED TO A SALES-PITCH, THE FREE ESTIMATE IS EDUCATIONAL FOR THE BENEFIT OF EVERYONE. A LOT OF MISUNDERSTANDINGS EXIST WITH FLOORING, AND THE FORMAT OF THE ESTIMATE IS STANDARDIZED IN AN EFFORT TO CORRECT THESE. I WAS PLEASED TO PROVIDE YOU WITH TWICE THE QUALITY OF MATERIAL AND WORKMANSHIP FOR $100'S LESS THAN RETAIL STORES, AND MY FAITH IS THE FOUNDATION OF WHY I STRIVE TO DO SO WITH EVERY CUSTOMER. IT WAS MY PLEASURE TO SERVE YOU IN SUCH A WAY."
"IT IS OUR POLICY TO OFFER MILL-DIRECT SAVINGS AND EXPERT KNOWLEDGE TO EVERY PROSPECTIVE CUSTOMER WITHOUT OBLIGATION TO BUY. WE ARE HAPPY TO PATIENTLY SPEND THE TIME AN INDIVIDUAL MIGHT REQUIRE TO CONSIDER DIFFERENT STYLES AND COLORS, AND UNDERSTAND THAT TIMING IS A BIG PART OF THE DECISION TO PURCHASE OR NOT. WHEN THE TIMING IS RIGHT FOR YOU AND YOUR FAMILY, YOU WILL STILL GET MILL-DIRECT PRICES ON THE HIGHEST QUALITY PRODUCTS AVAILABLE ON THE MARKET, AND THE ABSOLUTE BEST INSTALLATION WE CAN POSSIBLY DELIVER. THANK YOU FOR YOUR INPUT!"
"AS STATED AT THE FREE, IN-HOME ESTIMATE..."THE HIGHER THE QUALITY ONE CAN AFFORD DUE TO THE ELIMINATION OF RETAIL MARK-UP AND OVERHEAD, THE LONGER THE CARPET CAN BE EXPECTED TO LAST, AND TO STAY IN GOOD SHAPE ALONG THE WAY." THE INDIVIDUAL USAGE AND CARE OF THE FLOORING ARE FACTORS, AS WELL. I EXPECT YOU WILL HAVE SIMILAR RESULTS AND SATISFACTION AS THE OTHER PAST CUSTOMERS ON MY REFERENCE LIST. A PLEASURE TO SERVE YOU."
"BEING A FAMILY-OWNED AND OPERATED BUSINESS, WE FEEL THAT THE PERSONAL ATTENTION OF THE OWNER IN THE INITIAL CONTACT, THE FREE ESTIMATE, THE QUESTIONS AND ANSWERS THAT FOLLOW, THE SALE(IF INITIATED BY THE CUSTOMER), THE INSTALLATION(FOR OBVIOUS QUALITY REASONS) AND THE LIFETIME CRAFTSMANSHIP GUARANTEE. FOLLOW-UP SERVICE FOR THE CUSTOMER IS NOT SOMETHING TO BE FEARED AT Q-SQUARED CARPETS & LAMINATES. IT WAS A PLEASURE SERVING YOU AND I HOPE TO BE OF SERVICE TO YOUR MOM WHEN THE TIME IS RIGHT."
"WHILE THE ESTIMATE WAS GIVEN ON HARD SURFACE FLOORS AND CARPET I WAS HAPPY TO HELP YOU WITH THE ADVICE ON THE LAMINATE. SINCE THE RESULTING SALE WAS FOR CARPET ONLY, I WAS PLEASED TO GIVE YOU BOTH EXEMPLARY SERVICE ON YOUR ENTIRE HOUSE OF CARPET. THANK YOU FOR YOUR TRUST IN ME, AND MAY YOU THOROUGHLY ENJOY THE HIGHEST LEVEL OF QUALITY I HAVE FOUND IN ALL MY YEARS IN THE FLOORING BUSINESS."
"I'M SO GLAD TO HEAR THAT YOU APPRECIATE THE EFFORT WE PUT TOWARDS CUSTOMER SERVICE!!! THAT IS SOMETHING WE TRY SO HARD NOT TO FORGET. WE FEEL THAT CUSTOMER SERVICE IS ONE OF THE THINGS THAT SEPARATE US FROM THE PACK. YOUR FLOORS BEING DONE BEFORE YOUR GUESTS ARRIVING IS ALMOST AS IMPORTANT TO US AS IT IS TO YOU. HAVING DROPPED TO A "B" IN PUNCTUALITY, THOUGH, OFFERS OPPORTUNITY FOR EXPLANATION. I QUITE OFTEN FORGET TO COVER THIS AT THE ESTIMATE, BUT THE FACT THAT MILL-DIRECT ELIMINATES ALL THE RETAIL MARK-UP AND OVERHEAD OF MUTI-MILLION DOLLAR STORES, WAREHOUSES, EMPLOYEES, BENEFITS, SALES COMMISSIONS, SUB-CONTRACTORS, AND EXPENSIVE TV ADVERTISING, THEREFORE SAVING THE CUSTOMER $100'S OF DOLLARS IN EACH ROOM...IS THE VERY REASON THAT MATERIALS MUST BE PICKED UP FROM 2-3 DIFFERENT WHOLESALE LOCATIONS ON THE MORNING OF THE INSTALLATION, AFTER HAVING RETURNED PHONE CALLS AND TENDING TO OTHER MORNING BUSINESS. THE "MILL-DIRECT" METHOD HAS ME ARRIVING AT THE HOUSE TYPICALLY BETWEEN 10 AM AND NOON. AGAIN, THANK YOU FOR THE OPPORTUNITY FOR CLARIFICATION."
"YOU'VE SAID ALL THERE IS TO SAY. IT WAS A PLEASURE TO SERVE YOU, AND I WOULD BE HAPPY TO DO SO AGAIN IN THE FUTURE. THANK YOU, AND MAY GOD BLESS."
"ALTHOUGH OUR EXPERTISE IS FLOORING, PERIPHERAL NEEDS AND REPAIRS CAN OFTEN ARISE. OUR POLICY IS TO FIX THE PROBLEM, NOT COVER IT UP WITH THE FLOORING. SOMETIMES WHEN CHEAP, BUILDER-GRADE CARPET IS REPLACED WITH TRIPLE-THE-QUALITY MILL-DIRECT CARPET AND BETTER PAD, THE PILE HEIGHT CAN DIFFER TO THE POINT WHERE THE BOTTOM OF DOORS MUST BE TRIMMED. I'VE BEEN TOLD CARPENTERS CHARGE $40 PER DOOR, BUT WITH CUSTOMER SATISFACTION AS OUR TOP PRIORITY, Q-SQUARED CARPETS & LAMINATES PERFORMS THE SAME SERVICE FOR $25 PER DOOR. THIS IS PART OF OUR QUEST FOR EXCELLENCE, AND WE ARE PLEASED TO OFFER AS COMPLETE CUSTOMER SERVICE AS POSSIBLE. I'M GLAD IT SUITS YOUR CATS, AS WELL!"
"REPAIRS ARE AN IMPORTANT PART OF THE FLOORING INDUSTRY. SOME RETAIL ESTABLISHMENTS ACT LIKE IT IS BENEATH THEM TO PERFORM MENIAL TASKS. OTHERS ATTACH AN UNREASONABLE PRICE TO SMALL NEEDS, IN AN ATTEMPT TO SATISFY THE OVERHEAD AND MARK-UP REQUIRED. IN SOME CASES, THE REPAIRS ARE DONE, BUT TO SUCH A LOW LEVEL OF QUALITY THAT THE CUSTOMER IS LEFT THOROUGHLY DISCOURAGED. THE FACT IS, IF AN INSTALLER IS COMPETENT, A REPAIR CAN, AND SHOULD BE DONE PROFESSIONALLY, AND AT A REASONABLE PRICE, WHILE STILL RESPECTING THE CUSTOMERS PROPERTY AND BELONGINGS. THANK YOU FOR THE OPPORTUNITY TO SERVE."
"SHORT, SUCCINCT, AND TO THE POINT. THANK YOU. IT WAS MY PLEASURE, HOPE TO BE OF SERVICE AGAIN SOME DAY."
"I AM VERY GRATEFUL FOR YOUR REPORT OF STRAIGHT "A'S". I CANNOT RECALL THE NATURE OF THE PROBLEMS THAT OCCURRED, BUT I'M HAPPY THAT THEY OBVIOUSLY WERE SATISFACTORILY RESOLVED. THANK YOU FOR YOUR PATRONAGE."
"I WISH I COULD FIND PAPERWORK ON THE WORK THAT YOU SAY I DID FOR YOU. JUDGING BY THE AMOUNT OF THE FIGURES YOU QUOTE, IT MUST HAVE BEEN A REPAIR, OR A VERY SMALL BATHROOM. EVEN AT MILL-DIRECT PRICES, NOT MUCH GETS DONE IN FLOORING FOR JUST A COUPLE HUNDRED DOLLARS. IF YOUR FURNITURE WAS NICKED, IT SUGGESTS A FULL ROOM OF CARPET, AND THAT JUST DOESN'T SEEM TO ADD UP. AS FOR HIDDEN CHARGES AND A RAISED PRICE, THE REASON WE GIVE A FREE, NO-OBLIGATION, IN-HOME ESTIMATE IS SO THAT WE CAN CORRECTLY ASSESS THE SITUATION, AND PRESENT THE CUSTOMER WITH A PRICE, ALONG WITH THE OPPORTUNITY TO DECLINE THE WORK,IF IT SEEMS UNWARRANTED, OR OUT OF PROPORTION. IF THERE WAS ANY AMOUNT OF SLOPPY WORK DONE... THAT IS EXACTLY WHY WE HAVE A LIFETIME CRAFTSMANSHIP GUARANTEE. I WOULD VERY MUCH APPRECIATE THE CHANCE TO CORRECT THE ILL-WILL EXPRESSED IN THIS REPORT.PLEASE CALL, I STAND BEHIND MY WORK...HONESTLY."
"I APPRECIATE THE OPPORTUNITY TO ADDRESS WHAT IS REFERRED TO AS A CARPET "RESTRETCH". THE FACT OF THE MATTER IS, CARPET DOESN'T WRINKLE!!! IMPROPERLY INSTALLED CARPET WRINKLES. IT USED TO BE THAT CARPET INSTALLATION WAS A TRADE, IT TOOK A COUPLE OF YEARS AS AN APPRENTICE BEFORE A JOURNEYMAN QUALIFIED AS A MASTER MECHANIC. NOW, IT SEEMS ANYONE CAN BUY A COUPLE OF TOOLS FROM A PAWN SHOP, SPEND A FEW MONTHS WORKING FOR AN INSTALLER, THEN, ABRA-CADABRA... THEY ARE YOUR CARPET EXPERT! BE WARNED, IN MOST CASES, THERE IS NO "RE-STRETCH", BUT RATHER A RE-KICK, WHICH IS PRECISELY THE PROBLEM IN THE FIRST PLACE. CARPET NATURALLY RELAXES WITH TIME AND TRAFFIC, AND UNLESS IT IS STRETCHED BEYOND IT'S ABILITY TO RELAX AT ORIGINAL INSTALLATION, THERE IS AN EXCELLENT CHANCE OF POOLS, PUDDLES, OR WRINKLES AT 3-5 YEARS. ONE MAJOR CLUE IS WHEN THE INSTALLERS WANT TO CRANK UP THE FURNACE PRIOR TO INSTALLATION. THE WARMER THE CARPET, THE EASIER IT IS TO KICK IN. NORMAL, ROOM-TEMPERATURE CARPET SIMPLY CAN'T ARGUE WITH A POWER-STRETCHER. EVEN MANY OF MY ELDERLY CUSTOMERS, HAVING HAD CARPET REPLACED 3-4 TIMES IN THEIR LIVES SAY "WHAT'S THAT?" WHEN I PULL OUT MY POWER-STRETCHER. THERE'S JUST NO SUBSTITUTE FOR PROPER INSTALLATION."
"AT TIMES, THE SURPRISES THAT ARE SIMPLY COVERED UP BY PAST FLOORING INSTALLATIONS CAN BE TAKEN CARE OF WITHOUT HAVING TO ADJUST THE LABOR OR MATERIALS PRICE. UNFORTUNATELY, SOMETIMES THE EXTENT OF THE PROBLEM GOES BEYOND THE RANGE THAT CAN BE ABSORBED BY THE COMPANY. OUR POLICY IS NOT TO THROW OUR HANDS IN THE AIR AND GIVE UP, OR TO COVER IT BACK OVER AGAIN LIKE THE LAST INSTALLERS, BUT TO DO IT RIGHT, FOR THE HOME-OWNERS SAKE. WHENEVER POSSIBLE, THE CUSTOMER IS MADE AWARE OF THE SITUATION, NOTIFIED OF ANY ADDITIONAL COST, AND ASKED FOR CONSENT TO PROCEED. WE AT Q-SQUARED CARPETS & LAMINATES FEEL THAT THIS IS THE FAIREST AND MOST HONEST APPROACH TO THE UNFORESEEABLE SITUATIONS THAT AN IMPERFECT WORLD CAN TEND TO THROW OUR WAY. THANKFULLY, YOUR CASE RESULTED IN THE EASIEST OF ALL POSSIBLE SOLUTIONS. GLAD TO BE OF SERVICE, PETE."
"THANK YOU FOR YOUR HIGH MARKS. WE LOVE TO FIND THAT WE WERE ABLE TO MAKE ANOTHER CUSTOMER EXTREMELY HAPPY. PEOPLE LIKE YOU ARE THE REASON WE TRY SO HARD. HOPE TO HAVE THE CHANCE TO SERVE YOU AGAIN."
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Contact Information
unknown, Canal Winchester, OH 43110
Service Hours
| Monday: | 6:00 AM - 12:00 AM |
| Tuesday: | 6:00 AM - 12:00 AM |
| Wednesday: | 6:00 AM - 12:00 AM |
| Thursday: | 6:00 AM - 12:00 AM |
| Friday: | 6:00 AM - 12:00 AM |
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