STAFFORD PLUMBING INC

They responded to my inquiry quickly. They talked me through a possible fix, so that I could fix it myself. When I couldn't fix it they came out promptly at the appointed time. There was a little confusion initially about the size of water heater needed, but there was no problem with them taking it back and coming back with the correct size. They did everything punctually, effectively and did quality work.

I have used them in the past.

Mike responded quickly to my e-mail questions. Mark, the subcontractor, called before he came to verify the appointment. He arrived promptly, worked efficiently, and performed all the repairs to our complete satisfaction. I found both Mike and Mark to be very professional and would call them again with any future problems.

They were great. When the previous plumbing company came in, the guy was here an entire day to install a bathtub faucet, and when we tried it that evening, it leaked! We asked Stafford to repair the faulty installation, which they did. While they were here, they noticed a different leak (that the previous plumber should have taken care of) and fixed that as well. Mark was our plumber, and he did a great job. Mike, the owner, even stopped by to make sure we were in good shape, which I thought was a very nice gesture.