Grass Master Inc

I received the written estimate but had two emergency trips to the hospital so I never even had the opportunity to open the envelope. They had been treating my lawn for some time w/no problems. It's when I asked for the estimate for other work that the trouble started. A crew showed up without my knowledge or consent and mowed my lawn and did a terrible job at that. They didn't even blow debris away from my patio. I had just come home from hospital and was in bed when they did the work and I didn't even get up b/c I thought it was my regular lawn service company whom I had employed for years. The next week Grass Master showed up again and this time I was up and about, so I went outside and stopped them. I told them that I had never agreed to the work and that no contract had been signed and that they had to leave, which they did, only after he said "We come here every week to mow". I said "No, you don't. I have a regular lawn service". Then I immediately called Grass Master and canceled ALL services and told them that I would not pay for the mowing that they had done. AGAIN, the next week Grass Master was sitting in front of my yard and I went outside and asked the man "You're not here for my house, are you? I canceled all Grass Master service". He said that no one had informed him of that. Riiiiight. YET AGAIN, I received a voice mail stating that someone would be out to my home to trim and prune the trees and shrubs and if I had any questions to call. So call I did. I asked "Just to be clear, you work for _______, right?" "No", was the reply. "Your son arranged this for you". "Oh?" I asked. "My son's name is?" "Matt" was the reply. Uh huh. Matt just happens to be the name of the owner of Grass Master in Canal Fulton. I told him he had the wrong number and that was being polite. Grass Master, Inc. is the most dishonest and sneaky company I've ever had the displeasure of doing business with. If you hire these crooks, it's on you.

They come out 6 X a year. They start in early spring. My yard looks the best it has ever looked. The price according to size/per acre. I will use them again this year. Very professional. They leave a flag in the grass to let you know its been fertilized. They call before they come so you are forewarned.

Lawn is doing well. We're usually not home when it's being done. We've used Grass Master for several years with no problems.

We have a big yard and a fenced in yard. They always remember to do the fenced in yard and, called the day before they came out. Best part was they didn't call me every week to see if we needed another service.

Good so far! They call ahead to let me know the next service date and it hasn't been missed so far. Lawn looks great.