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Best Heating & Cooling LLC

Founded 1984 • With Angi since June 2010

4.4

(17) Verified Reviews

Business Details

Phone Number

Address

629 Marks Rd

Brunswick, OH 44212

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Description

Best Heating & Cooling has been in business for over 30 years. We are a family owned & operated business. We are state licensed, bonded and insured. Our company offers energy efficient comfort-aire, goodman, rheem, and ruud as our main line of products but can service and repair all makes and

Verified Reviews

A few reviews for this pro...
Write a review
Carol C.
1.0
02/21/2018
They did not tune up furnace but charged me for the call. Said I have a cracked heat exchange but did not supply a reading. Gave me an estimate for a new furnace instead, and still charged me for the tune up, even though they did nothing to the furnace.
Description of Work
Furnace tune up
Category
heating & air conditioning/hvac
Pat M.
5.0
11/25/2017
Super! Solved the issue with the humidifier. Inspected and cleaned furnace. Don went out of his way to search for and pick up the part that was missing in my humidifier kit that was incorrectly installed by someone else. He was pleasant to work with, very personable man. The water flow on the humidifier was through the roof, but is now functioning correctly. He explained everything about how it works with the parts and about the availability of parts, as mine is an older model. I have peace of mind knowing that it will function throughout this winter. I will definitely call them again for future heating or cooling inspections and repairs. I really appreciate his going the extra mile, especially during a holiday.
Description of Work
general furnace cleaning and humidifier repair
Category
heating & air conditioning/hvac
Matthew M.
5.0
05/01/2017
Well. Replaced malfunctioning solenoid with OEM part - not after-market part that won't last. Made the repair more costly upfront but tech said after-market part would likely fail in a year or two and I'd have to pay for another one plus the service call/labor fee all over again. Also serviced the connected whole-home humidifier (new waterfall filter - again OEM part that won't mold as easily).
Description of Work
Furnace repair
Category
heating & air conditioning/hvac
James S.
5.0
12/19/2016
unknown
Description of Work
.
Category
heating & air conditioning/hvac
Victoria M.
3.0
08/29/2016
told me what might be wrong but didn't want to replace anything until it actually broke. Very expensive compared to others.
Description of Work
air conditioning making unusual noises
Category
heating & air conditioning/hvac
Tanya R.
5.0
02/03/2016
unknown
Description of Work
New furnace
Category
heating & air conditioning/hvac
James S.
5.0
03/18/2015
They are a family company that I use. They are a little pricier than other people but, they are worth it. I got a coupon from them. They always come when they say they're going to come. They clean up well. I have gotten a couple of furnaces from them. They were fast but did it right. They got it up and running quickly. It took them about three hours. They were here on time. I would use them again.
Description of Work
Best Heating & Cooling installed a new furnace when they found a crack during the service check.
Category
heating & air conditioning/hvac
Ted F.
5.0
12/18/2014
unknown
Description of Work
They replaced our air conditioning unit
Category
heating & air conditioning/hvac
edward M.
5.0
11/13/2014
They were excellent.
Description of Work
They installed a new A/C Unit.
Category
heating & air conditioning/hvac
don B.
5.0
09/17/2014
unknown
Description of Work
There was a problem related to my A/C coil. I was expecting a much more expensive repair but it was fixed easily at the price of a service call
Category
heating & air conditioning/hvac
Nancy B.
1.0
09/10/2014
unknown
Description of Work
I waited two hours past my appt time (hence the D rating on punctuality) and then called to see if they were coming. I think they forgot me, but they sent someone out shortly thereafter (hence the B rating on responsiveness). The tech identified two parts that needed replacing. He didn't have them on the truck but made me wait an hour and a half without heat during a snowstorm to go get them from the shop. He came back and installed them and then told me that it would be well over one hundred dollars for the parts in addition to the original $79 furnace checkup fee. Most furnace guys include some labor in the checkup fee and you just pay extra for parts. Shortly thereafter, another furnace guy told me that neither of the parts needed replacing. I protested with the BBB and my credit card company and the owner got unbelieveably nasty instead of just finding a way to work out an agreeable compromise. He would make an offer and then renege on it the next day. He called me names and made threats. This company is too expensive and I believe that they try to find ways to charge extra.
Category
heating & air conditioning/hvac
ken K.
5.0
06/28/2014
Best Heating & Cooling was called out by my waterproofing company to reconnect my A/C unit. Matt went above and beyond. The unit was too close to the house, code violation, and in a low area that was getting covered with rainwater during storms. Even though this was not the job he was called out for, it didn't matter. Matt moved the unit off the slab, moved everything by hand to higher ground with proper distance from the house, then put the unit back on the slab. He showed me the disconnect was missing the inside part (when pulled last fall) and was not the proper type when installed by the original HVAC company. He ran out to pickup a new, fused, disconnect box, came back and reconnected the unit to the house and filled with refrigerant, tested and all good. A job well done!
Description of Work
Reconnect A/C unit after having basement waterproofing done.
Category
heating & air conditioning/hvac
Pamela M.
5.0
05/24/2014
Our furnace quit heating right during a few 30 degree evenings. I called first thing on Saturday morning and left a message and was called back by Don within 30 mins. Their visit fee was quoted as $65 which was much lower than two other places I called that were well over $125. He arrived within 30 mins and assessed our 17 year old furnace. He gave us options to replace all the inside parts for $1400 or install a new more efficient unit at $2100 or a better unit, based on size and warranty for $400 more. He also checked the AC unit which was working but under sized for our house, which we already knew. So we decided to replace both and we received a $500 credit from them. Our final cost for both was $5400. Based on the other companies reviews I've read on Angie's this seemed to be a good deal. BTW they never charged us the first visit fee because we ordered the services. Don, Matt and Alex were very courteous and always willing to answer our questions. Very nice people to work with as well.
Description of Work
New furnace and AC unit installed
Category
heating & air conditioning/hvac
Terri S.
5.0
02/13/2014
Have used them for many years. Always professional, friendly and will take time to explain whatever details you ask questions about. Had them fix a problem with air conditioning in the summer. Repaired and cleaned unit and answered all my questions.
Description of Work
Performed yearly cleaning on furnace.
Category
heating & air conditioning/hvac
RICHARD S.
5.0
09/30/2013
The price was a little expensive. They were extremely personable and they are family owned which I like. He and his son came out to do the work. Scheduling was easy and they were able to come out quickly. I had left a message and within 10 minutes I received a call back to schedule the appointment.
Description of Work
We blew the circuit card on our furnace. They were able to replace with a whole new card. This is the second time I have used their services.
Category
heating & air conditioning/hvac
Mark F.
5.0
11/30/2012
The experience with the Best Heating and Cooling technician was excellent. My wife explained the problem, the technician went about diagnossing the problem. He found the leak and the clog in the piping that was causing the leak and was able to clear the leak. Very satisfied.
Description of Work
Best sent a technician to fix a water leak problem with our air conditioner system. They diagnosed a clogged drain, got the clog cleared. Our A/C no longer leaks water.
Category
heating & air conditioning/hvac
John S.
5.0
07/23/2012
I personally know the owner so I chose them. I was very satisfied with the pricing. The quality was excellent. I would absolutely use them again.
Description of Work
I used Best Heating & Cooling to replace the air conditioning condenser.
Category
heating & air conditioning/hvac

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Heating and Air Conditioning
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Emergency Service
    Yes
    Warranties
    Ask for details

    Services Offered

    Air conditioner, furnace, blower, freon leak repair, installation, maintenance, prevention & gas conversions.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Best Heating & Cooling LLC

    How is Best Heating & Cooling LLC overall rated?

    Best Heating & Cooling LLC is currently rated 4.4 overall out of 5.

    What days are Best Heating & Cooling LLC open?

    Best Heating & Cooling LLC is open:

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    What payment options does Best Heating & Cooling LLC provide

    Best Heating & Cooling LLC accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does Best Heating & Cooling LLC offer free estimates?

    No, Best Heating & Cooling LLC does not offer free project estimates.

    Does Best Heating & Cooling LLC offer eco-friendly accreditations?

    No, Best Heating & Cooling LLC does not offer eco-friendly accreditations.

    Does Best Heating & Cooling LLC offer emergency services?

    Yes, Best Heating & Cooling LLC offers emergency services.

    Are warranties offered by Best Heating & Cooling LLC?

    No, Best Heating & Cooling LLC does not offer warranties.

    What services does Best Heating & Cooling LLC offer?

    Best Heating & Cooling LLC offers the following services: Air conditioner, furnace, blower, freon leak repair, installation, maintenance, prevention & gas conversions.