All About Chimneys and Masonry

He damaged by wood-burning stove while inserting a new chimney liner. He claimed he had to cut out the damper control in order to install the new liner. Charged me more than $3,300 for some masonry patching and faulty liner work that left me with a malfunctioning wood-burning stove and damper.

We hired Eric to clean and inspect 2 fireplaces/chimneys. One chimney is to an open fireplace and one is to a wood burning stove. At the end of the cleaning and inspection we were told neither of the chimneys were usable, and even more concerning that our chimney to the open fireplace would likely implode if we were to try burning in it. We were told it was cracked the entire way up and that it would require a $7k liner to allow us to burn in it again. Since I think liners look tacky and did not want to take away from the beautiful masonry and fireplace that currently exits, we hired a mason to come out and give us a quote for tear down and rebuild. Imagine our surprise to be told by a well-reviewed and very experienced mason, that there is nothing wrong with our chimney except some spalling at the roof. We were informed our chimney is safe to burn in. When we showed the mason our assessment form, we were shocked to hear this mason is familiar with the work as well as the "need" for an insert. The mason then asked us if Eric took off the metal exhaust work to the wood burning stove and if it was all taken apart for inspection. We stated it was not and he informed us "then it wasn't inspected." We were charged $60 for a stove inspection. Overall, would not recommend this company. BEWARE of unnecessary recommendations. Overall, he did clean the chimneys, though I was cleaning up soot for a few weeks after.

The service was excellent. He called in advance to let me know he was running about 10 minutes late, which I greatly appreciated. Most service providers rarely give the courtesy of a phone call in that situation. He worked efficiently and was very professional. He also provided an estimate for some additional repair work that needs complete and he showed me photos he took on his camera of our chimney so I could see the evidence of the state of disrepair of the chimney. I would definitely use him again in the future.

Eric came in to clean the chimney and opened the fireplace doors to look up the flue. He went back outside (I thought to get an additional item). He was outside for a while and the next thing I know is banging his ladder against the gutter in the back. Our gutters have gutter helmet on them to keep leaves out are very easily dented. From the noise he was making I knew there would be a problem and there was - the covering was dented in many places and he was up on the roof with his ladder against the chimney stack wrestling with the cap to get it off. He caused the shingles around the chimney stack to be damaged. I grabbed the camera and took pictures of the damage caused to both the gutter and shingles and took the case to small claims court - where I won. I found Eric to be unprofessional and rude. He has taken me off his "client list" - YEAH for me!

Arrived on time. Performed the work in a timely fashion and at the estimated cost. Eric is very professional!

Eric is always timely and thorough.  Have used him for years and will continue to do so.  He has done numerous repairs as well as chimney sweeping and have never been disappointed.

Great job!

We hired him to do the repairs and on the agreed day he showed up promptly and went to work and was able to get all the repairs done in one single day.  He was polite, professional, showed up on time and I would definitely hire him again in the future and would highly recommend him to anyone.

It went wonderfully well - he is an extremely nice young man nd a real job to work with.  Felt he was a very honest person with a true interest in his customers.  Would highly recommend him.

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Eric returned my call promptly and scheduled an appointment for the next week. He was very professional, arrived right on time and went right to work. He did a thorough job and then told me a great any things about our fireplace and chimney that I had never knew, gave me good advice about problems that he discovered. He then cleaned the dryer vent and followed the same procedure, pointed out problems and gave me more good advice about the vent. Eric's work was very clean and he left the house in good shape when he left. I was very impressed with both his professionalism and his work. I was also impressed that he didn't mess around all, and his cell phone *never rang*!  That seems to be a rarity nowadays.

Eric was extremely thorough and did a great job.  At the end of his visit, he provided a great deal of information to us regarding our fireplace.  I would highly recommend and will use him again.

This was a big job for Eric. 4 Chimneys. He did a great job cleaning the easy ones. He did a fair job doing a masonry repair. But did did not properly inspect and clean one of the flues and was not truthful about it. This negligence has caused me great problems and expense.

ERIC CAME OUT AND SURVEYED THE JOB. HE WAS PROMPT IN SUBMITTING HIS ESTIMATE. HE INCLUDED ITEMS IN HIS ESTIMATE THAT OTHER COMPANIES DID NOT. I ASKED THTAT THE JOB BE COMPLETED BEFORE THE END OF JUNE. ERIC KEPT ME POSTED AS TO WHEN HE WOULD BE STARTING THE JOB. HE ARRIVED WHEN HE SAID HE WOULD AND COMPLETED THE WORK ON SCHEDULE AS PROMISED. THE STEPS LOOK GREAT. I HIGHLY RECOMMEND ERIC FOR ANY MASONRY WORK(STEPS;CHIMNEYS, ETC). I WILL BE REFERRING HIM TO FRIENDS AND CO-WORKERS.

RON WENT UP ON THE ROOF AND LOOKED AT IT. HE STAYED WITH ME UNTIL IT WAS FIXED.

USED FOR CHIMNEY CLEANING. VERY POLITE, CLEAN AND PUNCTUAL.

GOOD WORK, POLITE