North Shore Renovations Inc

I had a little delay in getting them out to do the estimate. Once they realized they had made a mistake they came out right away and got me an estimate pretty quickly. The workman showed up on time. He bent over backwards to accommodate us so we could get things from the kitchen when we needed to. I was really impressed with the cleanup. The work took about 4 days. He cleaned up every night. I was able to use my kitchen when he wasn't there without having to clean it first. It was an insurance job butI felt like we were treated as though we were paying every dime out of our own pockets!

It went great. I was referred to North Shore by our insurance company. They gave us an estimate right away. Once we gave the "go-ahead" and scheduled the date they were out there literally right on time, even early one day. With only 2 of them working they had the entire repair completed in 2.5 days. I was amazed with how fast the new floor was put down. I came home from work in the am (they were 2 hours in) and half of the new floor was already done. I would recommend them any day. I would have put the review up sooner, but haven't logged on to this site since I first researched for the repair.

It was an average experience. There was no reason why I did not go with them it’s just that I preferred another company over them.

They are absolutely top notch! I'd give an A+ if I could!

I have used them at least 7 times and I have never had a problem with North Shore Renovations. They've re-roofed 3 roofs, repaired another, and done work on my personal home. Their final price is always on point with the estimate or less. I've never had to have them come back to fix work they've completed. I will be using them for plumbing work today. I highly recommend them to others.

The company was very responsive - came out quickly to take care of removing soaked items, drying the basement and disinfecting. Renovation work was done meticulously - Nick is an artist! North Shore was a pleasure to deal with, and the job was done on schedule as promised.

The cost actually turned to be quite a bit. It was pretty expensive work. I think they did a really good job. I think the carpenter they had working was less than desirable just because he would show up late. He kind of messed up the other people who were trying to work with him and around him. He did good work. His punctuality was off. They were recommended by the insurance company Amica. They need to have a manager come out and actually do the estimates. If there was a change in work when the work was being done, at some point they didn't have a manager come out to redo the estimate. That was a bit of a problem later on.

After a soaking rain, our sump pump failed and water got into our basement. No standing water, but about two thirds of the carpet in the finished part of the basement was thoroughly soaked. They came out soon after I called and the mitigation team did an assessment. They took out baseboards and pulled up the edges of the carpet. They brought in fans and dehumidifiers to dry out the carpet. After a few days the carpet was dry and they were done. When I got the bill a few days later, I was surprised to learn that they charged for the equipment by the hour. However, nobody expalained that to me while they were doing the work. They left their fans on for 3 days when it was clear to me that everything was dry much earlier. Not only that, they put two fans and a dehumidifier in the unfinished part of the basement, which was not wet at all. They charged me $550 for that. When I called the company to ask that they adjust the bill, I was promised that they would tell me the moisture readings that justified the equipment in the unfinished part of the basement. However, when they got back to me a few days later, the message was simply and quot;that's the way it is, pay the billand quot;. They operated as if they assume that an insurance company was paying so they use as much equipment as they are allowed. It is incredible that they didn't even attempt to let me know any cost information before doing the work. Then absolutely zero acknowledgement that there might be some validity to my complaint.

Professional but not very personable. The insurance company hired this guy to do a lowball estimate.

They were consistent and good to work with. They called to clarify details of the job and were sure to make sure they did not miss anything. It was fine that they worked while I was at work and the cleanup went well after they were done. They were also willing to adjust small details where we were not on the same page.

They came out on our estate and they spend almost two and a half hours with me. They walked through every part of the building and they pointed out things that they felt needed to be done. Their estimate was about $128,000 and at the end, at best, it was $178,000. That was because they did a very good job for us in identifying things that needed to be replaced over and above what State Farm's estimator had given us. So, we dealt with Tony and Ed, who are the partners at North Shore and George was the construction manager and they were very responsive to us. My wife's in a wheelchair, so they came to our apartment, they went over things and explained stuff. Everyone who came back to the house has told me that the work was excellent. Here's the compliment, the housing inspector asked for Ed's card because he wanted them to do some work for him. You can't get a better compliment. Since we've moved in I've found some things and they've been very responsive. They've sent people over immediately and done the work. They went to bat for us twice and was able to get State Farm to agree to almost $50,000 additional repairs and costs so we were very pleased with their responsiveness even though there's no more money for them to get. We plan to have a big party once we've moved back in and we want to invite them to thank them directly. I would highly recommend anyone who has need for construction on a residential property to use North Shore. They were able to take apart and reassemble previous, very detailed scrolling and woodwork and they created something that would match that previous work and I can't see the difference. The quality of the work is excellent. The first thing people comment on is how beautiful the hardwood floors are. At their own cost, I was told it was about $250 a day for three or four days, they used HEPA filters to keep the smell down because of our concerns about my wife who has nerve damage.

There was nothing to dislike. I was pleased with my experience with them. There were no problems and no issues. They were on time. Everything was right. They did a good job.

My first interaction with them was better than the second. The work was good but it was tough to get in touch with them about coming to do the work. I would consider using them again.

They did the work. We had some problems with the weather and the paint wasn't drying properly. Some runs were left. He repainted the whole room to get it just right.

It was good service. They were very professional and they reasonable prices.

I called, leaving a message on their answering machine, and never received a call back.

My insurance took care of the cost and recommended North Shores for the job. I can't remember if it was them that put a tarp on the exposed frame. But I'm certain they performed the repair. The job was one of the best I've had done on my house. When it was over, the soffet looked like brand new. And the work was completed during the depths of winter. I only wish North Shores was available to do work on a more regular basis. I have since called them requesting a quote and they pretty much turned me down or were not terribly responsive.

They are contractors for emergencies like floods and fires. They know people who can do things like painting and floors. They were fantastic and went above and beyond on putting us at ease. We spent a lot of money and had to move out of our house while the work was done. The work was above what we expected. They put two coats of paint when we thought they would only do one. They painted extra woodwork. Their workmen were wonderful and they showed us how to make good decisions on choices of materials. They were excellent and we are back in the house now. It looks wonderful and we have recommended them to other people.

The only problem that I had with North Shore Renovations was their responsiveness. I thought it took far longer than I thought it would. I called them the day that I noticed the water damage and it took about a week to schedule the consultation and come out to give me the consultation and the estimate. After the consultation it took about three weeks for them to call me to schedule a day for the work to be completed and the day that they were going to come out was another two weeks after that. The whole process took about six weeks, from my call to set up a consultation with them to the completion of the work. The employees who came out to do the consultation and the work were very nice and thorough. They were willing to explain everything to me. The work that they did was very good.

They were very pleasant on the phone. They do not do the type of work I was looking for. They did give me a referral.

Everything was just great. They were neat and clean. This was an emergency and they came out quick and promptly.

They were great. They did the work in a timely manor and did a thorough job.

They were professional and timely. They used a lockbox and we felt good to leave them in the house to do whatever they needed to do.

THE REPAIRMEN CAME OUT QUICKLY. THEY DID A GREAT JOB. THEY WENT ABOVE AND BEYOND AND CLEANED UP WELL.

TONY WAS VERY HELPFUL AND PROFESSIONAL IN HIS COORDINATING OF THE WORKERS. ED DID AN EXCELLENT JOB INSTALLING THE CABINETS, AND THE PAINTERS ALSO DID GREAT. IT WAS A PLEASURE HAVING THEM IN MY HOME.