EDWARD DOUBRAVA INC

OVERALL EXPERIENCE WAS DISAPPOINTING. THE 2 MEN WHO ACTUALLY DID THE SINK, DOWNSPOUT AND DOOR WERE VERY POLITE (ESPECIALLY THE SKINNY GUY) AND DID A VERY GOOD JOB. THEY'RE THE REASON THE OVERALL GRADE ISN'T LOWER. THE MEN WHO PICKED UP THE OLD SINK, ETC WERE A DISAPPOINTMENT. THEY SHOWED UP WITH NO PRIOR NOTICE, AND LEFT DEBRIS THAT WE WOUND UP SWEEPING UP. ALSO, IT TOOK THEM WAY TOO LONG TO GET THE JOB DONE. OUR HOME WAS HIT IN APRIL AND THE REPAIRS WEREN'T COMPLETED UNTIL NOVEMBER. THEY BLAMED IT ON THE WEATHER AND BEING BUSY, BUT, THERE WERE SATURDAYS THAT WERE BEAUTIFUL (THEY DON'T WORK ON WEEKENDS). THE CONSTANT HAVING TO SCHEDULE THINGS AROUND THEM SHOWING UP WAS VERY AGGRAVATING.

HORRID EXPERIENCE. THE QUALITY WAS DECENT OVERALL AND THEY SEEMED TO USE GOOD SUB-CONTRACTORS, BUT WE DID HAVE SOME LEAKS. THEY DID RESPOND WHEN WE NOTIFIED THEM AND MADE A GOOD REPAIR. A JOB THAT COULD HAVE BEEN DONE AS FAST AS A MONTH, TOOK ALMOST FOUR MONTHS. THEY BLAMED THE WEATHER, BUT MOST OF THE WORK WAS INTERIOR. THEY AVOIDED ME TO SPEAK WITH MY WIFE. VERY UNPROFESSIONAL FROM BEGINNING TO END. THEY STORED SOME OF OUR ITEMS SO THEY WOULD HAVE SPACE TO WORK WITH AND IT TOOK FAR TOO LONG TO GET THE ITEMS RETURNED. THEY WOULD WORK FOR A HALF DAY OR A FULL DAY, AND NOT RETURN FOR AS LONG AS 3 WEEKS. I DON'T THINK THEY WORKED MORE THAN TWICE IN ONE WEEK FOR THE ENTIRE PROJECT. THEY WERE SLOPPY, WITH DEBRIS ALL OVER, AND THE THINGS I NEEDED TO DOCUMENT SPECIFIC LOSSES WITH THE INSURANCE COMPANY, I COULDN'T GET! LEFT US DEEPLY DISAPPOINTED.

HE REPLACED THE ROOF AND THERE WERE PROBLEMS THE FIRST TIME IT RAINED. THE CHIMNEY WAS LEAKING CONSTANTLY AND THE ROOF WAS NOT INSTALLED PROPERLY. THEY DIDN'T REPLACE ROTTEN BOARDS, THEY JUST NAILED RIGHT OVER THEM. I COULD SEE WATER COMING IN SEVERAL PLACES. HE WOULD ALWAYS SAY TO CALL HIM UP WHEN IT WAS RAINING AND HE WOULD COME OUT, WHICH WASN'T FEASIBLE TO ME BECAUSE I WAS WORKING DAY SHIFT. THE TOILET VENTS ALSO WERE LEAKING IN FROM THE ROOF. THEY CAME OUT TO DO REPAIRS A NUMBER OF TIMES, ALL OF WHICH DID NOT COMPLETELY RESOLVE THE PROBLEMS. NOW THERE IS EXTENSIVE WATER DAMAGE TO MY PLASTER WALLS, AND CEILINGS AND THEY HAVEN'T BEEN OUT TO MAKE THOSE REPAIRS. THE LEAKING SEEMS TO HAVE STOPPED BUT THERE ARE OTHER REPAIRS THAT STILL NEED TO BE MADE. THE OWNERS SEEM TO BE PLEASANT GUYS, BUT THEY ALWAYS PUT ME ON HOLD INSTEAD OF JUST COMING RIGHT OUT TO RESOLVE ISSUES. THE WORKERS WERE A DIFFERENT STORY, THEY WERE CARELESS AND DIDN'T USE ALL OF MATERIALS THEY SHOULD HAVE.