Creations By Lynn

We signed a contract several months prior to our August event with Creations by Lynn.  I became nervous when I needed a corsage for the bridal shower in March and it did not hold up well - and I expressed my concern at the time - to be met by multiple excuses.  As the wedding day approached Lynn was very disorganized - rewriting the order multiple times - overcharging us $100.00 which I had to calculate and go back for.  I was becoming extremely nervous but the contract was signed - so I tried to confirm everything with her and she was very short - assuring me she knew exactly what we wanted.  Thirty minutes before my daughter and the bridesmaids are to walk down the aisle - the flowers arrive at the Church.  They are WRONG.  Lynn specifically told us not to get two-toned bouquets as they do not photograph well - well, in came the multicolored bouquets.  My daughter was stressed and I tried to call the florist but there was no answer - so down the aisle everyone went with the wrong bouquets - and all the photographs were taken with the wrong bouquets.  After the ceremony we continued to try to reach Lynn - no one would answer.  ON MY DAUGHTER'S WEDDING DAY my husband and I had to run up to the flower shop to make sure she would not make a disaster of the evening flowers.  She was not there but her husband was.  He had her call us.  Her answer was to bring the correct color bouquets to the RECEPTION!  What good did that do???  The formal pictures were done!  She also offered to make 3 additional table arrangements free of charge - yeah, okay.
 But I assured her I was not paying one more penny!  Then she left me a message asking if I could come back to the flower shop!  On my daughter's wedding day!!  So she brought down 5 bouquets tot he Reception - threw out the ones we used in all the pictures - after all this insult she could have also left the ones we were originally had to use instead of throwing them out - seeing as this was her error.  She never supplied the flower petals that were to be on the cake table as ordered.  Then, two days later, she leaves me a voice message asking me to apologize to her help - as they were upset that I was upset about the WRONG FLOWERS ON MY DAUGHTER'S WEDDING DAY.  Silly me.  Well, after this whole debacle I looked at Better Business Bureau and various review sites and I see that mine was not an isolated incident.   I wish we had known all this prior to booking with her.  

On Friday, October 11th, I received a flower arrangement from this florist. When I got home that night around 8:00 p.m., there was a message on my answering machine from their driver who left it at 2:30 p.m. He stated that he left the arrangement on the front porch and put it between two plants. I went to my front door and found them and brought them inside. I didn't look closely at them because I had other things to attend to. Later, I unpacked them and I noticed how "tired" they looked. I looked at the roses and they were all open and the mums looked half dead. I know my daughter paid a lot of money for the flowers, but I wish she had saved her money. The next day, I flew out of town and couldn't call the florist. I just chalk it up to the fact that florists take advantage of out of town orders. They rarely receive complaints.