SERVICE AIR INC

Perfectly.

I think they were a little high and they were pushing stuff. I didn't like that. At that time I had to get the furnace.

Excellent removal of old system &installation of 96% efficient new system Jim & his crew are true craftsmen of a high caliber.

James at Service Air, Inc did a great job! We sold our old house, and the buyers wanted the aging furnace to be certified. James promptly came out and did a thorough inspection of our furnace. We highly recommend Service Air, Inc, and would use them in future projects.

unknown

Did a wonderful job would difficulty use them again

This is our 3rd time through the years using this company and I would recommend them to anybody. They are always prompt, professional, fairly priced and HONEST! We had a couple of questions after installation and Jim called right away and treated us as if we were family. No complaints at all!

Prompt, Friendly, Neat and Professional. Installed AC last Fall of 2005. When unit was run in Spring, the pump was broken. Jim came out immediately and replaced the pump at N/C even though I was past the usual 30 or 60 day period. This is an HONEST COMPANY!

I ARRIVED HOME FROM WORK AT SIX O'CLOCK IN THE EVENING AND WAS VERY PLEASED TO DISCOVER THE VERY SKILLED CRAFTSMANSHIP AND FIELD MODIFICATION DONE BY SERVICE AIR. THEY DID VERY, VERY NEAT WORK AND ARE GREAT INSTALLERS.

I WAS OVERALL VERY PLEASED WITH THE WORK PERFORMED AT MY HOUSE. FROM THE SALESMAN TO THE INSTALLER, EVEN THE OWNER WORKED IN A VERY PROFESSIONAL MANNER.

VERY NICE PEOPLE. THEY WERE ON TIME AND INSTALLED THE EQUIPMENT IN 2 DAYS. ROBERT, THE SALESMAN, WAS VERY KNOWLEDGEABLE.

JIM CALLED FIRST THING IN THE MORNING TO CONFIRM WHAT TIME THEY WOULD ARRIVE. JIM and HIS ASSISTANT ARRIVED ON TIME, WERE VERY PROFESSIONAL, and EXTREMELY METICULOUS ABOUT THEIR WORK. JIM TOOK THE TIME TO EXPLAIN HOW THE FURNACE and HUMIDIFIER WORKED and ANSWERED ALL MY QUESTIONS. THEY COMPLETED THE INSTALLATION WITHIN ONE DAY WITH NO PROBLEMS, AS PROMISED. THEY THOROUGHLY CLEANED UP THE WORK AREA BEFORE LEAVING. THE QUALITY OF THEIR WORK and CRAFTSMANSHIP EXCEEDED MY EXPECTATIONS. I RECEIVED QUOTES FROM TWO OTHER COMPANIES and FOUND SERVICE AIR'S PRICE TO BE COMPETITIVE. I WILL USE SERVICE AIR FOR ANY FUTURE NEEDS INCLUDING REPLACEMENT OF MY WHOLE HOUSE AIR CONDITIONER. I HIGHLY RECOMMEND THEM.

THEY DELIVERED AND INSTALLED AS PROMISE. WE DIDN'T GET THE WARRANTY PAPERWORK AT INSTALLATION, AND IT TOOK A FEW MONTHS BEFORE WE RECEIVED IT, BUT ALL OTHER ASPECTS OF THE PROCESS WENT WELL.

IT WAS AGREED THAT THEY WOULD START NO LATER THAN 10:00 A.M. HOWEVER, THE OWNER DID NOT ARRIVE WITH THE PARTS UNTIL 10:00 A.M. AND THE WORKERS DID NOT ARRIVE TO BEGIN WORK TILL AROUND 12:00 P.M.

INSTALLED AC 05/01. WE HIRED THEM BASED ON NEWSPAPER AD. THEY CUT A WATER LINE DURING INSTALLATION, and DIDNT MAKE A FULL REPAIR UNTIL WE PRESSED THEM. THEY ALSO SCRATCHED APPLIANCES DURING INSTALLATION. THE UNIT STARTED FREEZING UP RIGHT AFTER INSTALL. THEY RETURNED AFTER A FEW DAYS (AC OFF IN MEANTIME). AC WASNT PERFORMING WELL, DIDNT COOL THE HOUSE. BLOWER NEEDED REPLACED AFTER A YEAR (THEY WERE TO HAVE INSTALLED THIS DURING THE INSTALLATION). WE HAD AN ELECTRICAL FIRE NOT RELATED TO THE AC SYSTEM, and OUR INSURANCE COMPANY HAD A REVIEW OF ELECTRICAL and AC SYSTEMS. THE ELECTRICIAN POINTED THAT A SWITCH THAT SHOULD HAVE BEEN OUTSIDE WAS NOT INSTALLED, and WIRES FOR THE BLOWER WERENT SECURED CORRECTLY. and THE HVAC CONTRACTOR FOUND THE SAME PROBLEMS and THAT BLOWER WASNT CONNECTED CORRECTLY. NOT WIRED FOR HIGH SPEED and LOOSE WIRES. WE PROPOSED A RESOLUTION TO THE COMPANY, WHICH THEY WERE UNWILLING TO ACCEPT, THEY REFUNDED ONLY A PORTION OF THE DAMAGES, WHICH WERE COVERED BY WARRANTY

SHOWED UP ON TIME EACH DAY. TECHNICIANS STAYED IN VICINITY OF WORK AREA. PUT SOME OLD AREA RUGS DOWN BECAUSE OF SOME DIRT IN THE AREA-NOTHING TOO MAJOR. EXTREMELY THOROUGH WORKMANSHIP