Larsen Lumber & Supply Co.

First, we ordered interior doors for our remodel. They said it would take a couple of weeks. After 4 weeks I went to the store to check on my order and they lost it. It was never placed. We had to wait another week and they placed a rush order. Also, their cutting is awful. They cut a couple of pieces of masonite and it was crooked. This is not tbe first time their cutting was wrong. They said they would correct it but they would have to charge us. Why would you charge the customer for your mistake. They use to be very good but I see no reason to go to them vs. Home Depot or Lowes. Too bad. We try to support small business but we won't shop at Larson's anymore.

A concerning and bizarre encounter with one of the Larsen owners. I grew up in Independence and currently reside there with my family. I work as a nurse and on my days off I enjoy being creative by doing projects around my home. I enjoy exploring the latest options and ideas to add that design touch and uniqueness. I was referred to Larson Lumber by a contractor who had wonderful things to say about their products. I went to Larsen Lumber looking to do a wall with flooring as an accent in my sons room. Only one of many projects to come, including a deck and first floor wood flooring. I asked a gentlemen if he could help me, He began helping me and then just stopped!? He asked me my name. After I answered, he replied that he was unable to help me. I asked "why?" He stated he was "busy". I am not sure what happened? Why didn't he ask a sales person to help me? I asked him his last name, he smugly answered "Larsen." I left there in tears!

WE WERE VERY PLEASED WITH THE CONTRACTORS LARSEN LUMBER SELECTED FOR THE PURCHASE AND INSTALLATION OF OUR KITCHEN COUNTER TOPS. IT WAS A PLEASURE WORKING WITH THEM.