About us
Nu-Vue Products has a policy of selling and installing replacement windows on a "Best Value Guarantee." This guarantee is to install only the highest quality vinyl and aluminum windows from national manufacturers to give you the best value. This ensures that you get the best product and service from the start of your job to the finish and, most importantly, that you have someone to back your product for a lifetime with a full warranty. Schedule a free estimate for your replacement vinyl windows or Leaf Relief products by contacting us today in Cincinnati, Ohio. We guarantee quality, service, installation, and a great price backed by the best warranty in the industry.
Business highlights
Services we offer
Sales, installations on fiberglass, wood & aluminum windows, showroom, standard colors & custom colors, sliders, awning, bay, bow, casement, double hung & garden.
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
- 9
Assorted photos uploaded by Nuvue Products Inc
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 5% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
"Thank you for your kind words"
"Thank you for your kind words"
Installers arrived early (7:30am) and started on time and was finished by 1:30am. There was a minute there when all the windows on one floor (2 story house) where all were out, and I was afraid of a bird or squirrel, or animal would get into the house. But that didn't happen.
I gave the company and excellent rating on the spot when finished. Some things I would suggest: men to wear those disposable shoe covers (going in and out house), bring a drop cloth, so as not to put there bucket or their drills, etc on furniture (did so on living room table and eat in kitchen table) and to check driveway for glass (had small pieces all over).
Overall a great job. we love our new windows and door.
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Post-experience:
I recommended the service provider with excellent ratings because the work was done beautifully. Unfortunately after a couple of days one of the window trims was coming apart and we also had a patio door put in and the screen just gets stuck and you can't open the door. Both the window and door need to be fixed again. They mainly need to be planed on top and that's it. I've called the service provider's office five times as well as emailing them. After many attempted calls I actually had the owner come out to the house and I showed him exactly what the problem was and he said no problem. He also mentioned that no one has to be at the house in order to fix it and that they will fix it but that has not happened. I'd hate to take my A rating off for the service provider but I will if I can't get the issue resolved promptly.
**Once Angie's List was involved, problems were resolved.**
"This is Peter McCrackan the owner. This situation was just brought to my attention. We are responding immediately. We will be out to the Member's house tomorrow. Our head of service is on maternity leave, but no excuse on our part. Sorry for the delay. We pride ourselves on our service and look to redeem ourselves with this member."
The product that we chose through NuVue is manufactured in Ohio and meets all the criteria we were looking for in a window, including energy star ratings, Low E glass, low U factor, and lifetime warranty. The representative that measured our windows was fantastic, very friendly to both our children and pets. He showed up on time and worked very efficiently and accurately. Windows were delivered and installed within the exact time parameters promised by a very well equipped team. We are very pleased. Windows have great features, such has a hidden screen track that cannot be seen from the outside so it is not in the beating sun all day. Our son, who is 6, is able to open the windows (which we wanted him to be able to in case of fire), but they are not so easy as to pose a danger to a younger child.
We plan on finishing replacing our remaining windows before the end of the year and without a doubt will go with NuVue again. Very pleased!
"Thank you for your input. Providing excellent customer service in all areas is our goal. We will review and address this area of our business and try to increase our response time to such matters."
"Wow! We pride ourselves on our customer service. I know it is disappointing when you call for a service and cannot be helped. As it was stated we do not fix leaking windows or do window repairs. We strictly put in new replacement windows. We were actually closed on December 23, but that is not an excuse if the homeowner felt they did not receive excellent customer service. One thing that seems inconsistent with the review written, is the effort taken to provide a referral and a phone number to a source who could help. We could have simply said we do not that type of work and hung up, but instead provided an alternative resource. After receiving this review we tried to get in contact with the homeowner, but the number is unlisted. If the homeowner reads this response, we would certainly like to redeem ourselves and offer our services if the customer believes they need new windows. They may call us at 513-631-1801. Once again we apologize."
Licensing
State Contractor License Requirements
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