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The reason I felt compelled to leave this review nearly 5 years after the new roof was installed was their follow-up service.  About 2 years after the roof was installed, we noticed a water spot on the ceiling of our 2nd floor.  We called the company, and they sent someone out to fix it immediately.  After a very rainy spring, I noticed the leak was back.  I called them, and they had someone out here the very same day to look at it.  The representative went up on the roof and looked at it, in the rain, explained they had been having some "failure rates" with a part that went around the vent, and scheduled an appointment to have the piece replaced.  While it is always preferable to have no issues with an installation like this, the responsiveness of a company when issues do arise is what sets apart a company from their competitors.  I would not hesitate to use them again.

Omar Gomez, Contract Roofing & Siding,  met our Grange Insurance agent on 9/21, it was determined we had hail damage, Omar provided me with an estimate and samples of shingles.  A few days later Omar came back out to pick up his deposit and to schedule work.  His firm had recently replaced 3 other roofs on our street (all owners were very pleased with the work performed).  Work started on Oct 1st and due to rain they skipped a day and finished the job on Oct 3rd.  This team was very efficient.  They had half the roof torn off and re-shingled on the first day, so when it rained, we didn't have any leaks.
Clean up was immaculate.  They walked around with a metal detector and got 99% of the trash.  I cut the grass the next day and found only a handful of hidden plastic washers and maybe 3 nails from the job.  My only negative comment is from the small rust spots left on the driveway due to the dumpster being left overnight two days in the rain. I think they will come out with a power washing.
Omar came back two days later to inspect the work with us and to pick up the final payment.  He reitterated that if we find any more nails he will have his men come back and re-sweep the grounds.
We selected this roofer after watching his team install three other roofs on our street.  His team normally got the job done in 2 days, they used quality products. and they left the job site very clean.

The actual putting on of the roof was pretty amazing.  They were pretty helpful in terms of the financing and the pricing was pretty good.  The organization left a lot to be desired.  Yes, I would actually use them again in the future if I needed to.

Worst experience with any company ever in my life. Benita claimed to be the owner and was the most unprofessional person I have ever spoken with in my life. I would rather live in a house without a roof than ever deal with them again.

I had contacted several of the big companies but they were all behind due to the amount of damage.  A neighbor had used Contract Roofing and I checked the BBB and they had a good rating, so I decided to try them even though I had never heard of them.  The work went well and their bid was under the insurance estimate.

The sales staff was friendly and took their time explaining the work they would do.  (Just be prepared for a long sales pitch!)  I was having trouble deciding on a color for the shingles and they actually drove me around the neighborhood showing me houses that had roofs similar to the colors I was choosing from!

They did a nice job with the roof and so far I am happy with it and happy with the color they recommended since it was something different than the conventional grey roof.  The only negative I have is that I asked them twice for an estimate for replacing the gutters and they never showed up.  I finally had somebody else do the gutters.  I think part of the problem is that they were just  overwhelmed with work due to the storm damage.

Overall, they did a good job for a good price.

A very positive experience.

They came out, gave an estimate, we called insurance company, and waited for paperwork. Insurance was agreeable with their estimate, and roof was replaced. Was found they needed more materials than was budgeted for, Contract Roofing went back to our insurance company, they signed off on additional charges. Did a very nice job, very clean and professional. I would highly recommend them and would definitely use them again.

They cleaned up well and they were very efficient. They were on time and they were very professional. They moved everything on their own and put it right back after they were done.

Getting the roof on was excellent. They did great, fast work and delivered as promised. Todd McDonald was exceptionally helpful in dealing with our insurance company.

The gentleman who worked for the company took me to two different sites they had worked on. They did the roof all by hammer and by hand, and they did a beautiful job! They also did a lot of little extras for higher quality to make the work last longer.

They worked very well and came on time and got the work done fast and cleaned up there mess very well. We were glad it was quick and easy. I would recommend them.

Israel and Brent were helpful in keeping us informed every step of the way and responding to our concerns promptly. The roof looks absolutely beautiful!

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IN AUGUST 2002 OUR HOME INSURANCE COMPANY JUDGED THAT UOR ROOF HAD BEEN DAMAGED BY HAILAND INDIRECTLY HELPED US TO MAKE ARRANGEMENTS TO HAVE THE ROOF REPLACED BY CONTRACT ROOFING AND SIDING. WITHIN TWO WEEKS A CREW APPEARED TO DO THE JOB. RE- ROOFED TWO STORY HOME AND THREE CAR GARAGE AND REPLACED IT, TOGETHER WITH THE NECESSARY ICE AND WATER SHIELDS AND FLASHING, WITHIN 6 1/2 HOURS. THERE WERE 8 OR 9 MEN WHO WORKED TOGETHER AS A WELL PRACTICED, HIGHLY EFFICIENT ROOFING TEAM. THEY ALSO DID A GOOD JOB OF CLEANING UP.

VERY GOOD SERVICE AND HARD WORKERS. REPLACED WHOLE ROOF IN JUST OVER 1 DAY. DID GOOD JOB OF CLEANING UP. THE PERSON WE WORKED DIRECTLY WITH WAS VERY FRIENDLY AND TOOK CARE OF ALL OUR CONCERNS. HE EXPLAINED EVERYTHING WELL, AND ALWAYS FOLLOWED UP WITH ANYTHING THAT WAS NECESSARY. WOULD DEFINITELY RECOMMEND THEM OR USE THEM AGAIN.