Holmes Custom Renovations Llc

We worked with the Holmes team to replace nearly all the windows in our house, the french door onto our deck, and new gutters on all sides of the house. The crew was outstanding in every way, They were highly professional, on time every day, and thoroughly responsive to our questions and follow-up service requests. Everything looks fantastic! We recommend them without reservation.

Noah Elmore and his crew showed up at the exact date and time that they scheduled. They were very friendly, respectful and professional and Noah provided daily updates on the project - including photos. Our project involved removing old wooden siding on the second story of our home, and replacing it with James Hardie siding. We hired Holmes Renovation because they are an authorized installer of James Hardie siding, which our research showed is the most durable and nicest siding on the market. We also had the wooden siding in our alcove on the first place replaced with James Hardie material. They did a very careful and meticulous job and the results are excellent - a big upgrade. They completed the project on the scheduled date. We would definitely hire Holmes Custom Renovations again.

Holmes replaced all the siding on our house a couple years ago. What a fantastic job! Recently our cable company came and installed a new box and mounted it on the side of the house. Within a couple days the cable box had pulled loose and the screws were stripped. I stopped at Holmes to ask what type of screws I should use that would be better than the cable company used. Ian and Buddy said, without hesitation, “we will come over and fix it.” Within a couple days, Buddy stopped by and repaired the cable box. Holmes is a great company here in Blue Ash and the folks who work there are just fantastic. Thanks to them our house looks great! Thanks Ian and Buddy!

Ended up exceeding expectations. Original builder who constructed home did not install james hardy board correctly. Thanks to Holmes Custom Renovations, the old rotting boards were replaced, and installed correctly.

Ian and his crew did a great job on our remodel , we are pleased with the siding and workmanship . They were very professional. Unfortunately they did not bring me one of my window screens . I contacted Ian several times right after the project about it . He stated he would take care of it but never did. Finally after 3 years of leaving him messages I decided to call Anderson windows directly and now it has cost me an additional $60.00 to get my screen. Which I should not have to pay for.

Excellent company to work with. Very professional. Buddy and his crew - Chris, Dave, and Dave - did excellent work. Ian Holmes runs a great company here in Blue Ash, Ohio. They are all very friendly and responsive. I would recommend this company highly for their siding installation. Our home looks fantastic!

We were very pleased with the whole process. There were a number of unusual problems discovered in our older house and Kevin and his team were very creative in finding solutions. They always communicated well and the quality of the work was excellent. We have used Holmes for previous remodeling jobs and will plan to use them again for a future laundry room renovation.

Holmes was one of three companies I met with and they were the ONLY company that said they could do everything I needed. I asked for a quote and Thomas took some measurements and told me their painter would need to take a look at the job and then they would provide the quote. Weeks went by and I didn't receive anything be mail or email. I sent them another message through Angies List which is how I contacted them in the first place. Months have gone by and no one ever acknowledged me.

Weather slowed project down, but their team, diligently worked in very cold conditions to finish. Very Impressed! :)

It was excellent! They're coming back in august to do some more work!

Outside security camera was damaged, but they covered the replacement cost. I had to point a few things out to them, such as one area up near the roof that obviously needed replaced, but some how was left off of the estimate. It would have just been painted over if I had not said something. Workers showed up early and cleaned up at the end of the day. House looks much better and Im looking forward to several problem free years. They did a good job and I would use them again. As with any work you are having done, just make sure you stay involved and look things over, before, during and after.

Our experience with Holmes Custom Renovations was wonderful. Everyone we met with was professional, punctual, and they followed through on everything that they said they would do. Buddy, Chris and David were at our house at the same time every morning and worked continuously to get the job done. As a person who works from home, I appreciate that they worked immediately on my office window so I could move back in after the first day. When weather threatened to intervene they moved to insure that work would not be interrupted. Despite completely tearing out the old windows and redoing the thirty year old frames, the three men cleaned as they went leaving no trace of a mess. The best endorsement that I can give is that I am ready to work with Ian Holmes and his employees on more projects in our home. Thanks again!

Great experience all around. They had no fear when it came to making suggestions which I appreciated. Very pleasant to work with. HIGHLY RECOMMEND!

The salesman was really good and they were very professional. I know that they are a really good company but, there were some odd things about the quote. They had some simple stuff on it that were very expensive. It just was not the right one for me. I thought that they were a good company. The value for what I was going to spend did not make since to me. They broke it down for me and gave me options. There were limitations to the material. He was polite, nice and very professional.

Very well, especially as both projects were somewhat complicated.

It went well! They did a very good job. We chose this company because we had used them in the past and they had a good rating. They were able to finish the work in two days.

They were professional and on time for estimate. They took their time with the measurements and were very thorough. They got back to us with an estimate about a week later. They will be doing the job in a few weeks for us. So far, things have been good.

Tony from Holmes has been great and very helpful after a rough start. Communication was a little off in the beginning but he has more than made up for it. I will update the review if we choose them and the work is finished as promised.

Ian Holmes (Holmes Custom Renovations) remodeled our kitchen. His employees Kevin and Cody, removed the old cabinets, removed a wall, put in the new cabinets, sink, wall oven, stove top, and back splash. Another company put in the granite counter top. I ordered the kitchen cabinets from Amish Handcrafted Furniture. My son was going to do all the labor. The cabinet delivery was delayed by several weeks. Unfortunately my son had to move because of a job. This left me with trying to find someone to do the job. I called Ian Holmes to get an estimate. Ian was very nice and said he had the perfect person to do the job. The job started just after Thanksgiving. The original date for completion was supposed to be 22 Dec. Completion was delayed because of not giving the granite company enough notice to do their job. Kevin and Cody did a wonderful job of putting the cabinets and the crown modeling on the cabinets. Kevin is very meticulous and loves to do this kind of work, and it definitely shows. The kitchen looks beautiful. Ian is very lucky to have the people that work for him. Dan the person, who put in the back splash in, is also very skilled. I am so pleased with how the kitchen remodel came out. I would highly recommend Kevin, Cody and Dan to do your kitchen remodel.

Excellent people who were professional and real craftsman. The difference in installation from prior work was unbelievable. Two years after siding installed still looks like new and no gaps, cracks, and perfect alignment. Very fair price because this was replacement was at my cost because prior contractor would not repair poor installation. Very happy with work and price

This was the absolute worst customer service in history. A new salesman named Rob came out to write the estimate. He was very "green" in siding and guttering work. Worse yet Rob's customer service skills were a disgrace to Holmes company. So many things went wrong during the business relationship that it is difficult to recall all of the issues. Three issues come immediately to mind with this contractor: (1). Rob had no business being out on his own trying to win business for this company. He really was not ready to be turned loose and should have been shadowing an experienced sales person for much longer. He relayed inaccurate information more often then not and had to keep calling the boss for assistance. (2). When we requested color renderings for our siding color options, Rob forwarded the request to the bosses daughter. She responded directly to Rob with our renderings. He in turn forwarded the original email to us. In his initial email to the bosses daughter he referred to us ( the clients) as "needy" and complained that we were really "pestering him again." (3). Rob also committed to a start date that later was determined to be unrealistic by the foreman. We had signed a contract with Holmes for work to be completed before we were to have guests in town two weeks later. The actual date of service would have been 3 weeks later than originally promised by Rob. Upon calling Ian Holmes, the owner of the company, he declined to resolve the issue. Rob was taken off of our case but the fact remained that our work could not and would not be done in time for the arrival of our house guests. Needless to say we took our business elsewhere, got our job done much later (after our company came and went) , and are much better off for canceling our deal with Holmes and patiently waiting for the new contractor.. We ended up utilizing Murphy Home Improvement who did an amazing job!

Everything was excellent. They showed up every day and had the same crew here for three months. They did a good job for a fair price. They responded whenever I had a change in plans; they were willing and able to work with me.

They were efficient, honest, explained things well, and did a beautiful job.

The biggest challenge was making the final decision to make this significant home improvement. Once we did that, Ian Holmes was helpful in assisting with the color selections, worked with us on making a temporary repair to get through winter, and scheduled us for April 1st. I believe the actual start date was pushed back 1 or 2 weeks, but once on site the crew kept at it until the job was complete. The worksite was adequately cleaned and orderly at the end of each day. The weather cooperated and we only had one partial day rain delay. The team made sure the gutters remained in place in one critical area, by reinstalling the old gutters temporarily until the full gutter replacement phase of the job began. They did this without being asked, knowing it was a bit of a concern to us. There was significant attention paid to details where the James Hardie products were installed close to the ground or roofline, such that installation meets Hardie warranty requirements. They expertly accommodated the interface on our screened porch between Hardie Board siding and where some wood remains to frame the screens; here they used a matching aluminum coil product to wrap a decorative trim strip that could otherwise have been a maintenance headache. The end results look better than when the home was new, and we expect the materials and installation to last for decades to come. Even when the Hardie product needs painting again it won't require the extensive prep and patch work that the previous wood products required. Ian honored an expired quote for the job and pricing on some of the added labor (flashings and chimney cap) were reasonable. We are glad we made the investment and Holmes' team was consciences and professional to work with throughout the project.

I scheduled for an estimate by Holmes and they were a no show. I received a call a couple of days later from "Lori" and she said she had me confused with another customer. She first tried to reschedule, but then said we were actually out of their service area. Mind you, we drive further than this to go to work every day, about 30 miles. "Lori" gave me the name of another contractor, but I've chosen to find one elsewhere, as if they can't even call to let me know they won't be showing up, I don't think I want to go with anyone they refer.