just a rude lady who answers the phone, who would hire a company with a rude receptionist???
Description of Work: I was weary about the F they already had on angies list, but it bugs me when people rate a company on work that was never performed. I feel that is not fair. The office staff, was so rude towards me, some one who was going to hire them and give em a shot to earn an A to balance stuff out. For no reason she answered the phone as if she thought I was hitler. I was nothing but pleasant and kindly told her to have a wonderful day, but with her being the first contact any one would have at this company, I wonder how they get any work at all
Description of Work: Had to make numerous calls to get in touch with someone just to come out to give me an estimate. A person DID come out, took all my information and was to email me an estimate which he never did. No surprise as you can rarely get anyone at this place to begin with. The only reason I kept trying was because I thought they would be the experts in stairway design and really wanted a good company. But, who knows.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Sheila H.
06/2011
5.0
remodeling
+ -1 more
From quote to ordering materials, off-site work, and installation was about three weeks. The actual on-site installation only took one day. The workers were extremely professional and kept the work area very neat and clean. The foyer and stairway look 100% better with the new railing and base.
Description of Work: Removed old wrought iron railing and disposed of same. Installed new railing with wrought iron banisters, wooden rails, wooden posts, and new wooden cap pieces.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
General Remodeling,
Basement Remodeling,
Flooring Sales and Installation
FAQ
STAIRWAY SOLUTIONS INC is currently rated 3.9 overall out of 5.
No, STAIRWAY SOLUTIONS INC does not offer free project estimates.
No, STAIRWAY SOLUTIONS INC does not offer eco-friendly accreditations.
No, STAIRWAY SOLUTIONS INC does not offer a senior discount.
No, STAIRWAY SOLUTIONS INC does not offer emergency services.
No, STAIRWAY SOLUTIONS INC does not offer warranties.