BELAIR FURNITURE

WHEN THE LOVE SEAT WAS DELIVERED THE MATCHING PILLOWS WERE MISSING. THERE WERE PILLOWS ON THE LOVE SEAT THAT WERE MATCHING THE FABRIC, BUT NOT IN THE FABRIC THAT I SELECTED TO MATCH THE LOVE SEAT. I SHOWED THEM, PER THE RECEIPT THAT THE PILLOWS (AND IT HAD THE NAME OF THE PILLOWS ON IT) WERE INDEED ORDERED. THEY TOLD ME THAT IT WOULD BE 10 DAYS BEFORE I RECEIVED THEM, AS THEY HAD TO ORDER THEM. IN THE FIRST WEEK, I WAS INFORMED THAT THE FABRIC WAS DISCONTINUED, SO THE PILLOWS COULD NO LONGER BE MADE. AT THIS POINT I HAVE THE LOVE SEAT (THAT I REALLY LIKE,) BUT I DO NOT HAVE THE MATCHING PILLOWS. I AM NOT HAPPY WITH THE NONCHALANT ATTITUDE OF THE COMPANY IN NOT TRYING TO SOLVE THE PROBLEM. THE SALESPERSON HAS BEEN HELPFUL, BUT THE OWNER DOES NOT CARE AT ALL. THE PILLOWS THAT I ORDERED REALLY BRING OUT THE LOVE SEAT, AND GO WITH MY DECOR OTHERWISE THIS WOULD NOT BE AN ISSUE. IF I DO NOT GET THOSE PILLOWS, THEN THE LOVE SEAT GOES BACK, AS I HAVE BEEN LOOKING FOR A YEAR.

VERY COURTEOUS SALESMAN. NO PRESSURE TO BUY. THE PIECE WE WANTED WAS SOLD OUT WITH ONLY THE FLOOR SAMPLE REMAINING. SINCE IT WAS THE LAST ONE WE DID RECEIVE A DISCOUNT. THE DELIVERY WAS ON TIME.

GREAT EXPERIENCE. THEIR PRICE FOR THE SAME FURNITURE WAS LESS THAN THE EXACT SAME SET AT OTHER STORES. WE BOUGHT SOME BEDROOM FURNITURE FOR OUR OLDER CHILD TO FREE UP THE CRIB FOR THE LITTLE ONE WE WERE EXPECTING. THE FURNITURE CAME IN EARLY AND SO DID OUR CHILD! NO PROBLEMS FROM BELAIR ABOUT HOLDING THE FURNITURE A COUPLE WEEKS AS WE DEALT WITH A NEWBORN AND I FINISHED REMOVING WALLPAPER, ETC. IN THE ROOM THE FURNITURE WAS GOING INTO. EVEN THOUGH THIS TIME WE SPLIT UP OUR FURNITURE PURCHASES (BEDROOM/LIVING ROOM/DINING ROOM) AMONG THREE DIFFERENT STORES, IN THE FUTURE BELAIR WILL BE THE FIRST PLACE I GO TO.