ACME CANINE LLC
About us
If you’re a dog lover, your browser probably has a fair share of bookmarked dog blogs that you visit on a regular basis. Spike’s Dog Blog will be a refreshing change to your reading repertoire when it comes to all things canine. You’re hearing it from the dog himself. Great training tips, health info and all you need to know about the canine world.
Business highlights
21 years of experience
Services we offer
& appropriate techniques., Boarding & puppy preschool. Training at home & overnight camps. Individualize training plans, methods
Accepted Payment Methods
- CreditCard
Reviews
4.872 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 6% | ||
| 7% | ||
| 0% | ||
| 1% |
Showing 1-25 of 72 reviews
Leslie S.
Dec 2017
This is a busy time of year and I should have worked a little harder with our puppy. I would recommend her services.
Elizabeth S.
May 2017
I emailed to set up an appointment and received a reply almost immediately. The trainer was very knowledgeable and was a great help and role model for integrating this new pet into our household.
Andrea D.
Oct 2015
unknown
Kim C.
Mar 2015
Laura is WONDERFUL and amazing with dogs. We have had 4 dogs in total trained with Acme throughout the years and highly recommend them. Our small dog had a tendency to want to nip at strangers that no longer exists. She uses several techniques, we chose to train our labs with the e-collar and were hesitant at first but it has been wonderful. They listen well and we get compliments all the time. on vacation once we were at a friend's house and I gave my labs a visual boundary in her yard. I took them around giving them a correction if they crossed the boundaries like the invisible fence at home and they were able to safely play all day! With our supervision of course. Even when their neighbors dog pulled his owner over to us barking, our labs were given a "sit stay" command and behaved. They couldn't believe how well behaved they were. Follow through is critical but Acme gives you all the tools and help you need. They always promptly return calls and give great advice. Clearly they work because we keep returning!
Russ C.
Mar 2015
Laura is the consummate professional in a field that is filled with amateurs. We had two 11 week old puppies that needed training. She trained us to train them and did a great job. We thought we knew what we were doing, and found out we knew very little about dog training, even though we have had many dogs in the past. We will be using her services in the future for boarding and future training when they get a little older. Laura is so kind and uses a very humane method to train dogs.
Response from ACME CANINE LLC
"Thank you for your kind words. I am glad to hear I am achieving my goal to help dog owners achieve the best canine relationship ever. Hugs to Ellie and Sydney"
Sharon S.
Jan 2015
They're really good. Training dog is what they do and they've been in business for 10 years.
Traci C.
Dec 2014
They were very good. The first trainer that came out I had a personality conflict with. I called them and told them this. They sent a different trainer out. After that, everything was great. My dog is now well-trained.
Beverlee R.
Jul 2014
only okay. Did not go with this service
Response from ACME CANINE LLC
"We always appreciate feed back from clients and potential clients. We have very high standards to meet our clients' needs which involve using training methods appropriate for their dog's personality and temperament. This results in a high success rate in our services. We invite any and all questions prior to the assessment to ensure that our philosophy and the client's expectations are consistent. This is how we are able to receive so many A rating. Please feel free to call into the resource center or visit our website at acmecanine.com"
Kirk R.
Jun 2014
unknown
Michael W.
Jun 2014
We've boarded our 2.5 year old dog at Acme Canine since she was four months old. We are always extremely satisfied when we pick up our dog. She seems happy and unstressed. They provide us with daily email updates and pictures. She also has had all of her training at Acme Canine. While boarding they reinforce her commands, provide her with two walks a day, play with her like she's their own and allow her plenty of supervised playtime with other dogs. We couldn't be happier!
Response from ACME CANINE LLC
"We strive to provide the best quality service and focus on the dog. Our goal is to be your dog's home away from home. Thank you for believing in us."
Cathy K.
Jun 2014
The assessment went okay but when it came time to schedule follow up training that is where the trouble began. I got a notification that the training was to occur in Lewis Center and we fought rush hour traffic to get there only to find out the trainer was at our house. We were so frustrated at the miscommunication we didn't pursue their services further.
Response from ACME CANINE LLC
"Acme Canine cannot improve without the input of our clients. The experience the Kings had is not the norm. We were going through a growth period we were not prepared for. We are sorry for the misunderstanding we caused their family. We have now established better communication procedures with clients and would be happy to provide a training session at no charge to compensate them for the inconvenience."
KAREN G.
Jun 2014
unknown
Response from ACME CANINE LLC
"Thank you for taking the time to share your Acme experience. We appreciate the kind words and will do our best to continue providing the same quality service we have been known for since 2004."
Phillip D.
Jun 2014
The staff was pleasant and friendly when I dropped of my dog, Autumn. They asked about any special needs for this visit and checked her current vaccination status. Autumn then was released to play with the other dogs.
That night, I received an email update on her activities and feeding and a picture of her playing with other boarders. The staff worked on reinforcing commands for her to wait, heel, sit and down.
When I picked up my dog, she was relaxing on the deck, and happy to see me.
Response from ACME CANINE LLC
"Thank you for your kind words. Our goal is to provide as home-like a setting as possible while giving the dogs in our care the structure and quality attention they need. Appreciate your input."
Robbi S.
May 2014
I had a brief meeting with the Laura Pakis (owner) immediately following Gracie?s death and requested policy change relative to choker collars, leads and supervision. I asked for policy change to be Gracie?s legacy so this would never happen to another dog. Laura mentioned that she would call in a couple of days and maybe we could plan a memorial service for Gracie.
Later that day, I realized I had no idea what really happened that morning so I asked for written documentation of the details surrounding Gracie?s death. I was told the kennel worker was at home filling out an incident report and sending it in. Having heard nothing from Acme, I sent a follow-up letter on April 18 asking for policy change, financial reimbursement of my investment in Gracie and again, requested a copy of the incident report. I asked for a response from them by April 25.
To date, I have still not received a copy of the incident report. And for the record, I never got that call from Laura regarding a memorial service. I heard some details of my puppy?s death, along with the general public, on a Channel 4 Investigates TV news story that aired locally on April 30. In that same news story, I heard for the first time of a policy change at Acme regarding the use of martingale collars versus a chocker collar. In my opinion, this is a step in the right direction, but there is more work needed to keep dogs safe in their care. It is also my opinion that Acme has not given me the respect or concern I deserved having had my dog killed in their facility, under their care. I deserve to know what happened that morning and I would think they would want me to personally be aware of any policy change resulting from the death of my puppy. To be fair, I received a letter from them on May 6 (nearly 5 weeks after her death) and another one on May 13. Both were full of many words but neither directly or clearly addressed any of my requests. I could not be more disappointed in the way they have responded to this wrongful death.
If you take your beloved pet to a facility for daycare, boarding or training, please be aware of their policies regarding collars, leads and supervision. This awareness could save your pet?s life. The unthinkable can happen without proper policies and procedures in place. If bringing this awareness to the general public saves one pet?s life, Gracie?s death will not have been in vain. RIP sweet girl. You will always be loved and missed.
Later that day, I realized I had no idea what really happened that morning so I asked for written documentation of the details surrounding Gracie?s death. I was told the kennel worker was at home filling out an incident report and sending it in. Having heard nothing from Acme, I sent a follow-up letter on April 18 asking for policy change, financial reimbursement of my investment in Gracie and again, requested a copy of the incident report. I asked for a response from them by April 25.
To date, I have still not received a copy of the incident report. And for the record, I never got that call from Laura regarding a memorial service. I heard some details of my puppy?s death, along with the general public, on a Channel 4 Investigates TV news story that aired locally on April 30. In that same news story, I heard for the first time of a policy change at Acme regarding the use of martingale collars versus a chocker collar. In my opinion, this is a step in the right direction, but there is more work needed to keep dogs safe in their care. It is also my opinion that Acme has not given me the respect or concern I deserved having had my dog killed in their facility, under their care. I deserve to know what happened that morning and I would think they would want me to personally be aware of any policy change resulting from the death of my puppy. To be fair, I received a letter from them on May 6 (nearly 5 weeks after her death) and another one on May 13. Both were full of many words but neither directly or clearly addressed any of my requests. I could not be more disappointed in the way they have responded to this wrongful death.
If you take your beloved pet to a facility for daycare, boarding or training, please be aware of their policies regarding collars, leads and supervision. This awareness could save your pet?s life. The unthinkable can happen without proper policies and procedures in place. If bringing this awareness to the general public saves one pet?s life, Gracie?s death will not have been in vain. RIP sweet girl. You will always be loved and missed.
Response from ACME CANINE LLC
"We are heartbroken at the loss of this sweet dog. While nothing can change this unfortunate accident, we have provided compensation and our condolences in hope that these might help the owners in their healing process. We have reviewed the incident as well as our policies and procedures and memorialized Gracie in the April issue of our e-newsletter."
Ruth L.
Mar 2014
Our experience with them was fine. They trained him to heel and trained him to just obey orders. They couldn’t have been any nicer. The dog learned to obey orders with the trainer but not with us. They were very informative, very patient and very tolerant. We chose the top plan that included them coming to the house at least once a week and training him new things each week.
Response from ACME CANINE LLC
"Thank you for the review. We try our best to provide the best service possible."
Tara T.
Mar 2014
My experience was excellent. We've been training with them because we have a dog who has soft confidence issues and basically he gets spirit-full around other dogs than the cats, so they worked and resolved that issue. They had another dog that they basically tried to slowly used and got him closer in a way that it's not intimidating my dog. There was homework and also we can e-mail them anytime for tips. I found them through internet search. They are very gentle.
Response from ACME CANINE LLC
"Glad to hear we are providing quality service. Appreciate your kind words. Be watching for our new website."
David B.
Mar 2014
It went well, they did great. The results were good; the dogs were trained well. It was $900 per dog.
Response from ACME CANINE LLC
"Thank you for your kind words. Our goal is to provide the best possible service and explain the how of dog training as well as the why. Glad we could help"
JULIE C.
Mar 2014
The experience has been excellent. It's been 3 years since we started the process
Response from ACME CANINE LLC
"Thank you for your kind words. We're happy to assist our clients with all aspects of their canine life."
Cheryl W.
Mar 2014
I highly recommend them. They are wonderful. We have referred people there that have really liked them recently. Their working with dogs as far as, it is like they have dog whisperers, they really understand. Price might be a little on the higher side but well worth it.
Response from ACME CANINE LLC
"Thank you for your kind words. We strive to provide our clients with the very best."
Dana M.
Oct 2013
It turned out great. I mean we just have the first interview and so I am going to have them come this weekend and do a lesson with the dog. I was kind of waiting until we did the first lesson, but I could give a feedback on just that initial meeting if you want. I would say she was very knowledgeable about training and helping with behavioral problems with our dogs. She seemed very caring about the dog and I liked how she interacted with our dog. Our dog responded to her very well, which is nice so I just feel like she knows what she is doing so that is why we are going to have her come back. We would use them again.
Response from ACME CANINE LLC
"Thanks so much for your kind words. We do our best to educate dog owners on understanding their dogs. I'm sure you'll be pleased with the training. Half the reason for the assessment is to determine the best training methods to accomplish the goals you have with your dog."
Melissa D.
Sep 2013
It went great! My dog responded immediately to the training techniques implemented after the assessment. I even did a follow up private appt with them because they were do great.
EDWARD S.
Sep 2013
Trainer showed up on time.
Acted indifferent towards our dog, not even greeting him or acting as if she liked him.
Tried showing us some examples of their training method , Our dog is 3 years old and has had training in the basic commands which he does well with. Her example was very confusing to our dog giving two commands at the same time and then getting upset that our dog didn't do as commanded. Her constant jerking at his leash to get his attention seemed rather harse and excessive. Good thing we had a harness instead of a collar on him or I would have stopped her before our dog started choking.
If someone had a untrained pet thier method starting from the beginning may work, but our dog has had training and seems like changing commands from what he already knows would be counter productive.
At the rate per hour training it wouldn't be worth it.
We explained to the trainer that he has training and even showed her how well he listened to them.
She just ignored that and gave two command's at the same time, Sit, no Sit , no repeatedly. I was confuse just listening to her no wonder our dog couldn't understand.
We where hoping for much better than this based on reading thier website information.
Acted indifferent towards our dog, not even greeting him or acting as if she liked him.
Tried showing us some examples of their training method , Our dog is 3 years old and has had training in the basic commands which he does well with. Her example was very confusing to our dog giving two commands at the same time and then getting upset that our dog didn't do as commanded. Her constant jerking at his leash to get his attention seemed rather harse and excessive. Good thing we had a harness instead of a collar on him or I would have stopped her before our dog started choking.
If someone had a untrained pet thier method starting from the beginning may work, but our dog has had training and seems like changing commands from what he already knows would be counter productive.
At the rate per hour training it wouldn't be worth it.
We explained to the trainer that he has training and even showed her how well he listened to them.
She just ignored that and gave two command's at the same time, Sit, no Sit , no repeatedly. I was confuse just listening to her no wonder our dog couldn't understand.
We where hoping for much better than this based on reading thier website information.
Response from ACME CANINE LLC
"We always appreciate feedback from clients as it helps us to improve our abilities and communication skills. We are not totally positive trainers. Although we agree that praise is very important and there is a place in training to use treats, we believe obedience should be a way of life and that a dog should comply with what their owner is asking of them. By doing so problem behaviors disappear. Dogs learn best in a black and white environment. Giving a command and following up with either praise (if the command is done correctly) or a consequence (if the command is not completed) clearly defines what is expected of the dog. In return the dog sees the person as a pack leader and ultimately becomes more reliable out of respect. This technique works for any dog no matter what method it was previously trained with. Sometimes what we know to be effective to correct problem behaviors may not be a method the owner feels comfortable with. We are basing our recommendations on our experiences from successfully training over 4000 dogs as well as knowledge gained from other trainers. We would be happy to work with the owner should they be willing to try this method of training to correct their dog’s behavior."
Pamela B.
Aug 2013
Their service has been absolutely wonderful.We have watched Laura grow her business over the last thirteen years.She added her business onto her house. We primarily use her when we go on vacation for about eight days. You can choose from a variety of different packages. They walk our dog. They have an indoor and outdoor play area. My dog enjoys swimming and mostly goes during the summer months. They had a bone shaped pool, so it was really fun this year. They emailed me pictures of Sloopy. They also provide dog training. We first used their puppy school and now we do follow up training. Laura is amazing! We had a fire in the house once when Sloopy was six months old. She went out of her way to ensure Sloopy was safe. She insisted in looking after Sloopy for a week while we got everything under control.
Response from ACME CANINE LLC
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Carl H.
Aug 2013
They have trained one dog more than the other. Their service is excellent. They are all very nice people and smart with their training. I have enjoyed the experience and I learned a lot. I plan to use them for more extensive training and I would definitely recommend their service They are always on time, professional, and clean.
CANDY E.
Aug 2013
The service went well. They did a good job with the training and they were professional.
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FAQ
ACME CANINE LLC is currently rated 4.8 overall out of 5.
ACME CANINE LLC accepts the following forms of payment: CreditCard
No, ACME CANINE LLC does not offer free project estimates.
No, ACME CANINE LLC does not offer eco-friendly accreditations.
No, ACME CANINE LLC does not offer a senior discount.
No, ACME CANINE LLC does not offer emergency services.
No, ACME CANINE LLC does not offer warranties.