SUBURBAN CLOCK & REPAIR

Not very well.

They were very nice and very thoughtful. They were very careful when they took it in and brought it back. They came to my house to get the part and then bring it back.

The work was done professionally. Suburban's technician came to the house to analyze the situation, recommended a new mechanism, showed us why we needed it, explained the process, and quoted a price. We accepted, and they had to order the part, so he came back to install it. Both times, he was on time, pleasant, and did s great job.

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It went very well. We took the clock to them and they examined it and told us what we couldn't and what we could do with it and put in a new battery operated clock work for us. It's a very old clock and not a valuable one. He got it working, but, when it came time for reset the time ,it stopped working. We took it back and he fixed it right away. Their responsiveness was very good. They did a nice job.

Be sure to expedite for timely service.

Wanted us to replace mechanism but was too expensive. We just wanted to oil and clean clock for now.

Had taken my clocks to another repair place several times in past 3 years.
They worked for a while but always needed another expensive over haul
At Suburban Clock the work took 6 months to complete but the clocks have worked perfectly
ever since.They were also able to repair the watch that another jeweler had declined.

I liked everything about them. They are consonant professionals. They are extremely skilled at what they do. They do very, very good work.

They are phenominal. The price was right for what they did.

After numerous calls and each time being told they were regulating and testing it, I finally received it on Sept. 18th. It would run about an hour and stop. I took it back on 9/20 and received it today, 10/3. It has been running for 3 hours now and I hope it is finally fixed. I was unhappy they didn't communicate when they kept it so long the first time and even the 2nd time they didn't call me for pick-up.......I had to call them.

Suburban Clock did exactly what they said they would do, in a shorter time than they said it would take, and for the exact amount of money. They were very courteous and professional.

They repaired my pendulum, cleaned and oiled the works of the clock and set it to beat. The clock has never kept better time and I was happy that they could find another pendulum as it was a clock made by my Grandfather. I think they are the best!

VERY PUNCTUAL, SENT OUT TWO MEN, GAVE A WRITTEN ESTIMATE.

ON TIME, POLITE, COST EFFECTIVE, AND OVERALL RATING IS AN A+!

I WAS EXTREMELY HAPPY WITH THE PROMPT AND COURTEOUS ATTENTION I RECEIVED. I DID NOT HAVE AN APPOINTMENT, I JUST STOPPED IN TO THE SHOP. IT WAS A SATURDAY AND I WAS PLEASANTLY SURPRISED I DID NOT HAVE TO WAIT VERY LONG.

I CAN'T SAY ENOUGH ABOUT THE CARE THEY TOOK WITH MY CLOCK. THE MEN WERE EXTREMELY CAREFUL AND PROFESSIONAL. IT TOOK SEVERAL WEEKS FOR IT TO BE FIXED FROM THE TIME I LEFT IT, BUT THE WORK WAS BEAUTIFULLY DONE. IT'S AS GOOD AS NEW!

MARTY IS VERY PROFESSIONAL AND KNOWLEDGEABLE. OVER ALL A VERY GOOD EXPERIENCE.

HE SHOWED UP ON TIME AND THE PRICE SEEMED TO BE REASONABLE.

MARTY WAS THE REPAIRMAN. HE WAS VERY HELPFUL AND PLEASANT. HE GAVE ME SOME HINTS ON HOW TO KEEP MY CLOCK IN GOOD RUNNING ORDER.

I AM COMPLETELY SATISFIED WITH THE EFFORT TO REFURBISH THE MECHANISM IN AN HEIRLOOM GRANDMOTHER CLOCK WHICH I INHERITED. IT TOOK ABOUT THREE WEEKS FOR THE JOB TO BE COMPLETED. TO BE FAIR ON THE PRICE OF THE REPAIR, I'M NOT SURE THAT THIS IS NOT WHAT TO EXPECT IN A COMPLETE OVERHAUL LIKE WAS PERFORMED.

THEY EXPLAIN THE WORKING PROCESSS VERY NICELY. AND THE TYPE OF WORK NEEDED.