Colony Roofing Inc

Outstanding. There was no pressure during the writing of an estimate. They showed up at a reasonable hour to work on the day that they said they would. The men kept me informed about the progress and explained why the plywood needed replacement. Even with the replacement the final bill was well within the estimate that they gave me. They did a real fine job cleaning up after the work was completed and it seemed to be real fine team work because I didn't see anyone slacking or hear any complaining. The workers were approachable and answered all my questions. I had used them in the past for some roof repairs with similar good results so I knew to call them when it came time for replacement. I would certainly recommend them to anyone who needs roof work!

The service was great, and the worker did a good job. They were above and beyond. If I need service around the house, I just call Paul. Everything was clean and everything went well.

The team at Colony was exceptional! I would highly recommend this family owned business. We had our roof replaced and the process from start to finish was a pleasure. I have referred Colony Roofing to all my friends and family.

Colony Roofing has done an incredible job on my roof, siding and gutters. I am completely blown away how easy the process was from start to finish. When I received my estimate the sales tech (shout out to Paul) was extremely honest and tried to ensure there were no “surprise” costs that we all dread! They showed up on time and left my place cleaner than it was before they arrived. They were able to find the right solution for my flat roof too! A locally owned and operated family business! That’s who I want to deal with during these times. I will be a life-long customer and they will be doing my windows next. It’s hard to find places like this nowadays.

Top notch job from start to finish. Professional crew and company who puts the client first. Quality work and the job was completed timely. I would highly recommend Colony Roofing and have recommended them to family and friends.

Everything went so smoothly from start to finish with work being completed on time and on budget! Everyone was so professional and nice! I just couldn’t be happier with the way our home looks! It is just FABULOUS!

Very satisfied with the workmanship on both projects. Entire garden areas and yard were cleaned up as well.

We hired Colony Roofing to fix our siding from the Q1 2019 wind storm. They also fixed our eaves which were also damaged by raccoons. The repairs look great. Highly recommend.

They had a two day window between spring rains and used their time very smartly. We had gutter guards and heating cables that they took down and replaced when the new roof was up, at no extra cost to us. They did an outstanding job cleaning up after the job and the roof looks beautiful and durable. The crew was very polite and respectful to our needs.

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I have two reviews to offer. First, we had Colony come out to do a roof repair (bricks from the chimney fell and left a hole in the roof). The crew that came to do the repair were punctual, pleasant, efficient, and cleaned up well. They explained everything they had done, including a couple unexpected steps that came up during the repair. The repair has so far been successful (no leaks so far!). Repair crew gets an A+. Second, we had Colony provide an estimate for a new roof. The roof is a good size, with several different surfaces and a steeper pitch. It also includes 6 skylights that we were interested in having replaced. The sales rep that came out was not the best. My husband was home at the time of the estimate and the sales rep tried very hard to talk us out of completing the replacement. He couldn't seem to understand why we wanted a new roof, given that we had just moved in to the house. The reason we were looking at a new roof is because our home inspection revealed the roof had 1-2 years of life left, at best. Anyone with eyes could see that. Yet, the sales rep tried his hardest to talk us out of it. Why? I have no idea. Anyhow, we received the estimate and it was actually the lowest of the estimates we obtained. Still, my husband's experience with the rep left a bad taste in his mouth, but we were willing to look past that. A few days later, I called the company to inquire as to whether they offered any financing options through their company. They connected me to the same sales rep. I posed my question ("Does Colony offer any financing options?"), to which he responded in a very sarcastic and unpleasant tone, "Yeah, check or credit card." Those aren't financing options, those are payment options. I already knew they accepted check and credit cards. However, I don't think most people have the ability to pay for an entire roof with a credit card, nor do all people have the option of paying cash (check). It was a simple, and I would assume, fairly common question in their line of work. The snide comment and rude tone were totally uncalled for. Given my and my husband's two unpleasant experiences with this individual, we opted NOT to use Colony. They lost a $13,000 sale because of a sales rep with NO people skills whatsoever. This part of our experience with Colony gets an F rating.

Unfortunately, I was very disappointed with this company.  I know they have been in business for over 40 years and I know of others who have used them in the past for other jobs and were pretty happy.  The main problem was lack of communication and follow up.  While the materials used, which I chose, where of good quality and the installers seemed to do a good job installing them (eg. it looks professional), there were major problems in terms of communication, or lack thereof, with the company from the beginning.

From the initial quote and pre-job items to the job itself and follow up after the main job was completed, it took over 1 year and 3 months to get the whole job completed. Many of the communications were initiated by me eg. my having to call several times to get an answer on something.  This took up quite a bit of my time.  I was very patient with the company and was trying to be understanding of their staffing or other issues on their end, but it eventually came to the point that I had to visit their office on two occasions to get answers to pending issues and get items resolved.

After the majority of the work had been completed and several calls and a letter to the company to get the final aspects of the job completed, I was able to speak with the owner about the whole experience.  I appreciated him speaking with me and he agreed to my proposed solution to resolving the issues that arose during the job.  Based on my overall experience, though, I will not be able to recommend them to others.

They were called out to fix a leak in the roof over the garage along with several other items.  Half the work was not completed but received an invoice saying all work was completed per proposal.  I wrote to them about all the work that was not done so they reduced the bill by about half.  
They gave me dates and promised all work would be completed so I could paint the house.  Those dates were missed and showed up the following week when there was wet paint on the house and used their leaf blower to clean the roof on to the wet paint.
Very difficult to get any info from the person that answers since each estimator seems to run their own work and the office is clueless as to when work is scheduled.
After all the frustration with this company, my roof is still leaking into the garage.

It's the worst experience in my life. The price was in the ballpark. The price wasn't the problem. They're lack of backing up anything they said is. I would recommend them to somebody who wanna do a dog house.

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They were very professional, courteous and very timely. They did wonderful work.

We were very pleased with the whole job. Paul walked us through the process of getting a new roof. Moe and his team were prompt, professional and the cleanup was excellent.
Ray and Ted installed soffit vents, and were also excellent, finishing the job in one day.
We would recommend them.

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Very responsive.  Same day evaluation of the hole caused by a fallen tree limb.  Called to schedule, and called again to reconfirm.
Good communication with us.  Work done neatly and cleaned up well after.

Colony was contracted to apply a new roof to my residence and remove the old roof which was the original when the house was constructed in 1995. They also checked the plywood to inspect it and I had authorized them to replace any sheets that were bad. This was because we had begun to experience some water leeks through the original roofing. They found no faulty plywood.
The roofing shingles we chose were of a totally different quality and color than the original. Paul, at Colony, preformed above and beyond to work with us in choosing the best shingle. This was in both the areas of color and quality.
The roof was applied in November and was completed in a timely fashion. The crew was through and efficient. Since daylight was becoming an issue at that time of year they could not work as long as during the summer but still completed there work on schedule. They cleaned up the area thoroughly and there was no residue or debris anywhere. What impressed me was that there were not any nails to be found due to there sweeping the area with magnets to pick up any that had fallen.
After it was completed a supervisor came over a few days later and inspected the roof. He noticed that a few minor details had been left out and assured me someone would be there to fix it. The very next day someone arrived and took care of what was needed. It was then inspected again and given the OK.
Only after the final inspection did I get the bill....there was no 1/3,1/3,1/3.
Because if the work on my house they have picked up work at 2 others in my sub-division. I am totally satisfied

2011 was a very wet, stormy year. We had to reschedule the roof work several times, but when there was a break in the storms in August, Colony got a crew here and did the entire process in one day. I'm writing this in Feb of 2013, and have had no roof issues, even though we've had some major storms (Sandy!) in the last year.

It went very well. They were professional and very easy to work with.

When we had our siding replaced in August, 2012, we discovered our ceiling joist had sustained water damage. Our contract stated that ice guard would be placed under the shingles to the edge but none were found above the area where the water damage had occurred. We found our contract and called the company. A salesman employed bullying tactics when he came to see the roof and claimed it wasn't their fault. We ended the conversation when it became heated. We had another company fix the problem and would never recommend Colony Roofing to anyone!

They were out the same day we called. Fixed our roof and we haven't had a problem since. They were understanding of our situation and were pleasant to work with. It was refreshing, no high pricing or pressure selling.