Here at Colony Roofing Inc, we sustain our business on quality and integrity. With over 53 years of experience we are experts in the Roofing trade and are committed to quality from the beginning to the end of your project. We are family owned and operated and established our business in 1967 and guarantee your satisfaction. We won't leave until your job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Contact us today for a free estimate! We look forward to earning your business.
Roofing, tear-offs, re-roofs & repairs, shingle, slate, tile & shake, siding & windows, ice back-up systems, ventilation systems, gutters & downspouts.
Yes
Yes
Yes
5%
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
67% | ||
10% | ||
9% | ||
7% | ||
7% |
Unfortunately, I was very disappointed with this company. I know they have been in business for over 40 years and I know of others who have used them in the past for other jobs and were pretty happy. The main problem was lack of communication and follow up. While the materials used, which I chose, where of good quality and the installers seemed to do a good job installing them (eg. it looks professional), there were major problems in terms of communication, or lack thereof, with the company from the beginning.
From the initial quote and pre-job items to the job itself and follow up after the main job was completed, it took over 1 year and 3 months to get the whole job completed. Many of the communications were initiated by me eg. my having to call several times to get an answer on something. This took up quite a bit of my time. I was very patient with the company and was trying to be understanding of their staffing or other issues on their end, but it eventually came to the point that I had to visit their office on two occasions to get answers to pending issues and get items resolved.
After the majority of the work had been completed and several calls and a letter to the company to get the final aspects of the job completed, I was able to speak with the owner about the whole experience. I appreciated him speaking with me and he agreed to my proposed solution to resolving the issues that arose during the job. Based on my overall experience, though, I will not be able to recommend them to others.
"The roof in question was installed over eight years ago. Colony Roofing responded within one hour of the phone call reporting a workmanship issue. The workmanship issue was brought up to the home owner by another contracting competitor doing siding work. Once on site there was no evidence, including photo documentation, of alleged problems. The ceiling joist in question is in the center of the first floor living room of a two story house which makes these false allegations even more troubling to understand. After our investigation we feel that the unfounded allegations were brought to the home owner by an over zealous competitor eager to assess blame with no credible evidence. This case simply has no factual merit. Colony Roofing Inc was established in 1967 and have been serving north east Ohio for over 45 years. We are family owned and operated and are active members in our community. We are a full service roofing contractor and take pride in quality workmanship."
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
Sunday: | Closed |
Monday: | 8:00 AM - 5:00 PM |
Tuesday: | 8:00 AM - 5:00 PM |
Wednesday: | 8:00 AM - 5:00 PM |
Thursday: | 8:00 AM - 5:00 PM |
Friday: | 8:00 AM - 5:00 PM |
Saturday: | 8:00 AM - 12:00 PM |