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Rugged Roof & Home Improvement LLC

4.4(
12
)
Asphalt Shingle Roofing - Install or Replace - For Business, Wood Shake or Composite Roofing - Install or Replace, Metal Roofing - Install or Replace - For Business,

About us

Rugged Roof is honored to be a part of the Angie's List network and while we are new to Angie's List, we are not new to the home improvement industry. An online search will offer many reviews and the owner has been a Kettering resident for over 50 years. We look forward to serving you with roofing, siding and gutter sales and repairs for the entire Miami Valley area.

Business highlights

Emergency services offered
16 years of experience

Services we offer

Gutter & Downspout Sales. Storm Damage Repairs, Roof Cleaning., Roof Repairs & Replacements, Siding Repairs & Replacement

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.412 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
8%
3
8%
2
0%
1
8%
Write a review
Showing 1-12 of 12 reviews
Ken L.
May 2025
5.0
Yes, I recommend this pro
$17,500
Excellent! I’ve used Rugged Roof on multiple properties. Outstanding quality and service. Have always completed the work before projected or on-time.
Jeffrey L.
Apr 2016
5.0
Yes, I recommend this pro
$399
unknown
Beth W.
Apr 2016
3.0
$50
unknown
Response from Rugged Roof & Home Improvement LLC

"I am sorry you are unhappy with the service you received. Unfortunately someone had done a very poor quality repair that caused your problem and a maintenance call is simply inadequate to repair the issue. I understand your frustration but I gave an honest assessment of the situation."

Ashley R.
Mar 2016
5.0
Yes, I recommend this pro
$290
unknown
Peggy H.
Mar 2016
4.0
Yes, I recommend this pro
$75
well, what was wrong with our roof, of course, was not covered and he gave us a quote for his company to fix it.
kinda high, we thought.
the guys did take off their shoes and put on footies before they came in
Dan D.
Mar 2016
5.0
Yes, I recommend this pro
$49
Great service.  Very prompt and professional.
Paula B.
Mar 2016
5.0
Yes, I recommend this pro
$49
Very thorough and professional. Showed me a picture of the roof. I am very satisfied with the work. Thank you!
Response from Rugged Roof & Home Improvement LLC

"Thank you [Member Name Removed]. It was a pleasure working with you and we look forward to helping in the future.��"

Sherry Lynn B.
Feb 2016
5.0
Yes, I recommend this pro
$50
They were very courteous and punctual. They did a great job and did not try to sell unnecessary services.



Anderson Jr M.
Sep 2015
1.0
$1,200
The roof actually leaked worse after they finished, and I had to take the company to small claims court to get a refund of what I paid.  Ultimately, I wouldn't recommend the company to anyone.
Response from Rugged Roof & Home Improvement LLC

"Thank you for reading our response to this review. We know how important reviews are to our customers and although Rugged Roof is new to Angie’s List, we are not new to the industry. A simple online inquiry for reviews on our company will provide dozens of top quality reviews from our customers and the owner has been a Kettering resident for over 50 years. Rugged Roof was invited by Angie’s List to be a part of their network because of the positive reviews they had seen and we are proud to be a part of their great network. We honestly do not know of any of our clients who are unhappy with us except for Mr. [Member Name Removed] and to address that, we can only say that reasonable people can disagree on what is reasonable. With the best of attempts, we were unable to come to a satisfactory resolution and parted ways. We appreciate the thousands of our satisfied clients and welcome the opportunity to work with you on your next project."

Dale M.
Sep 2015
5.0
Yes, I recommend this pro
.
Response from Rugged Roof & Home Improvement LLC

"Thanks for the kind words and we are glad you are happy with the results. Actually, we are happy with the results as well. Your house looks great!"

Randy C.
Sep 2015
5.0
Yes, I recommend this pro
unknown
Response from Rugged Roof & Home Improvement LLC

"Thank you for the positive review. It is a scary time when a tree falls on your house but the repairs went well and we appreciate you working with us and the trust you showed us throughout the process."

Anita A.
May 2014
5.0
Yes, I recommend this pro
$11,500
I found the owner, Scott Thompson to be professional.  This was an insurance claim to replace the roof and shed, for an estate.  The entire roof had to be replaced on both structures.  He worked closely with the claims adjuster, to insure everything the insurance company wanted was included in the cost estimate.  He completed the work on time and within budget.  No unforeseen, after the fact, costs.  His employees were skilled and professional as well.  I would highly recommend his services.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Rugged Roof & Home Improvement LLC is currently rated 4.4 overall out of 5.
Rugged Roof & Home Improvement LLC accepts the following forms of payment: CreditCard
No, Rugged Roof & Home Improvement LLC does not offer free project estimates.
No, Rugged Roof & Home Improvement LLC does not offer eco-friendly accreditations.
No, Rugged Roof & Home Improvement LLC does not offer a senior discount.
Yes, Rugged Roof & Home Improvement LLC offers emergency services.
No, Rugged Roof & Home Improvement LLC does not offer warranties.

Contact Information

Located In, Bellbrook, OH 45305

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