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WALL ANCHORS OF NORTHERN OHIO, INC.

4.7(
12
)
Concrete Flatwork - Repair & Resurface, Poured Concrete Wall Service, Concrete Foundation Installation,

About us

WALL ANCHORS OF NORTHERN OHIO, INC. - Your trusted foundation repair experts in Northeast Ohio. We specialize in stabilizing bowing or bulging walls, sinking or settling foundations, and retaining walls. Contact us today for a solid and secure home!

Business highlights

46 years of experience

Services we offer

Wall tiebacks, and carbon fibre., helical piers

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.712 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
0%
2
8%
1
0%
Write a review
Showing 1-12 of 12 reviews
Gregory M.
Oct 2019
5.0
Yes, I recommend this pro
$3,500
Excellent workmanship Professional all the way. I would recommend them any time!
Response from WALL ANCHORS OF NORTHERN OHIO, INC.

"thank you for your review mr. [Member Name Removed].....we're always so appreciative when a customer chooses our company for their foundation repair.......i am happy to know that the project went well and you are happy..thank you for the kind words....marianne lorden, business manager"

Mary B.
Aug 2018
5.0
Yes, I recommend this pro
The work was done in a timely manner and exactly as described. I called the office with questions and was treated very professionally. I also felt they did what was necessary without over selling.
Response from WALL ANCHORS OF NORTHERN OHIO, INC.

"thank you for your kind review....we appreciated you choosing our company to meet you needs and were glad to present an estimate to you for just the work needed....it is the way our company does business, fairly and respectful to our customers....if you have any concerns or questions please do not hesitate to contact me at 440-439-8033......thank you again, marianne lorden, business manager"

Isabella M.
Dec 2016
1.0
$12,000
Mr Scott Jones was wonderfully personable, knowledgeable about his product/service, punctual, etc. But after other estimates and expert professional advice, I did not need 3 sides of my home mudjacked/tiered/ anchored. I would have spent $12K and the problem still would not have been remedied. My foundation is solid. The problem lied elsewhere. Was he professional in his demeanor? Absolutely. Was he professional in his assessment of the actual work my home needed and his recommendation? I'd say not.
Richard G.
Aug 2015
5.0
Yes, I recommend this pro
$4,000
unknown
Len T.
Jan 2015
2.0
$1,100
unknown
Response from WALL ANCHORS OF NORTHERN OHIO, INC.

"Wall Anchors has been providing helical piers and helical underpinning since 1988, 30 years. The contract has always stated that the work performed is guaranteed against further movement of the foundation for the life of the structure. The main direction of the work is stated to stabilize the vertical settlement. As a secondary feature of the product, we will attempt to lift the structure as much as structural integrity will allow. Neither the website, salesperson, installers or management promises that any foundation will go back to its original position. If so, it would be stated in the contract, and it is not. Typically, the structure we are working on does lift back into place to a large degree. Again, there is no guarantee it will do so. In Mr. Tesars case it did not go fully back into place. It went back to a small degree but not nearly as far as needed. I am disappointed in the remarks left by Mr. [Member Name Removed] about the work we performed at his home. We worked tirelessly on his project. We installed the piers as required then lifted the structure to refusal. The chimney would not go back any further and was just lifting straight up. Lifting on the outside edge of the footing should rotate the chimney back. Possibly there was too much debris, wood, mortar etc. between the chimney and wood frame of the house. We let the piers down numerous times to clean the debris that could be reached, to no avail. We made any adjustment as we could. We also left pressure on the piers with our hydraulics for days hoping the pressure would pop the chimney back. We spent over a week, off and on for this project. Mr. [Member Name Removed] was involved all along. He was updated continually and we entertained all suggestions he had. We finally had to give him some options: we offered to leave the job open and he could get an engineer to calculate what could be done to make the piers work. We offered to pull both piers out, back-fill the job, fill in all holes, crack and crevices and put the property back to the state we found it. There would be no cost involved to him. We would call it a loss. The third option was to leave the piers in place. He would be financially liable for just one pier. He would still have the life of the structure guarantee on the job. We tried very hard to satisfy Mr. [Member Name Removed]. Mr. [Member Name Removed] opted to keep the piering in place with the guarantee. He would have to make the cosmetic adjustment to the look of the chimney. Placing a molding around the outside edge of the brick would dress it up and make the chimney look presentable. I believe we went way beyond our call of duty to make the best of a bad situation. Again, I am truly disappointed. We should have insisted that we just walk away. My conscience is clear that we did the right thing, the chimney is no longer a safety issue."

COS D.
Sep 2014
4.0
Things went okay with them. I only used them for a discount.
Response from WALL ANCHORS OF NORTHERN OHIO, INC.

"thank you for posting your review although i must admit that i can not explain why i never received a notification that you did so and am just seeing this today (march 2015), otherwise i certainly would have responded earlier, so i'm sorry......we did work for this property in 08/2000 and i'm unsure how you would have used a big deal as i do not participate in that......but, i'm glad you chose our company and please know that the work remains in life of the structure warranty......please contact us if you have any questions of concerns at 440-439-0617.....thank you.....marianne lorden,"

JEANETTE S.
Dec 2013
5.0
Yes, I recommend this pro
They did a very good job.
Response from WALL ANCHORS OF NORTHERN OHIO, INC.

"thank you for posting a review on our company and for your kind words......our staff and crew are amazing and we value and appreciate each and every customer.....your work carries life of the structure warranty.....please call if you have any questions or concerns....thank you....marianne lorden, business manager"

TONI C.
Aug 2013
5.0
Yes, I recommend this pro
fine
Response from WALL ANCHORS OF NORTHERN OHIO, INC.

"thank you for taking the time to post a review......we appreciate that you chose our company to resolve your basement issues......please call if you have any questions or concerns....each customer is valued and appreciated and we would be happy to assist you.....thank you....marianne lorden, business manager"

Mary N.
Aug 2013
5.0
Yes, I recommend this pro
$4,300
it went very well.they were punctual,did what they had to do,CLEANED UP THEIR MESS, yes i was surprised because they even used water! and did a very nice,neat job. I would definitely use them again if i had to, but these are guaranteed for 30 years,so they will outlast me.
Response from WALL ANCHORS OF NORTHERN OHIO, INC.

"thank you for taking the time to post a review and for your compliments to our crew......they are truly an amazing group and take pride in their work in both respecting the customers home and providing the best service possible.....thank you also for considering us if future issues should arise.....and i have great news to share with you.....your work carries life of the structure warranty and not just 30 years......that's great for any future homeowner :) .....thank you again, marianne lorden, business manager"

John H.
Jul 2013
5.0
Yes, I recommend this pro
$8,350
Scott Jones initially responed to mu inquuaries and came out to give me an estimate and describe the work that would be completed.  Scott was very professional and knowledgable.  I had about four estimates and Wall Anchors was the most reasonable.  What impressed me the most was the description of the job - since Wall Anchors was my first estimate, I used it to gage the others.  There were companies that I thin over priced the job and wanted to do more than what was necessary to fix the problem.  After getting the bid, I was contacted by RandyCutlip and a date was set to start work.  Access to the back yard was provided by removing a section of fence and going through my neighbors yard.  They took care of removing the fence and ensured that my neighbors yard was restored each day and looked as good if not better than when they started work.  My neighbor was also impressed with their professionalism.  They worked my house in the late afternoon and showed up each day on time.  All of the workers were very professional and Randy is a very skilled brick layer - it was fun watching him and his crew work.  The drains were replaced outside the house and the trench was backfilled with gravel with about a six to 10 inch layer of dirt on top.  I have great before and after pictures and would be willing to share them with anyone looking to get this type of work done.  I couldn't recommend them more highly - they did a great job at a reasonable price..
Response from WALL ANCHORS OF NORTHERN OHIO, INC.

"thank you for taking the time to post your review.....i apologize for my delay in responding and can not explain how i could have missed such a great review.....we appreciate you choosing our company to correct your wall issues and we value and appreciate you as our customer....thank you for posting and sharing these great photos....i'm certain they speak volumes to future customers considering having the same or similar work done.....please call if you have any questions or concerns.....thank you....marianne lorden, business manager"

Deborah H.
May 2013
5.0
Yes, I recommend this pro
They were very prompt and it was a little bit more expensive than we could afford, but they did an excellent job. They gave an excellent estimate and it was really nice. I've had an excellent experience with them. The gentleman was very nice. I have no complaints whatsoever. I liked that he knew his business and he knew what I needed or how I have to go about it. I just couldn't afford it. I think they were a little bit pricey.
Response from WALL ANCHORS OF NORTHERN OHIO, INC.

"thank you for taking the time to post a review.....your kind words about your encounter with us are greatly appreciated.....we understand that not everyone can proceed with the work as quoted and although we feel we are very fairly priced we respect the decision our customer makes.....we appreciate the opportunity to have met with you and we hope you will consider us again if needed......thank you....marianne lorden, business manager"

Kathleen K.
Mar 2011
5.0
Yes, I recommend this pro
I liked the professionalism of the salesperson and the gentleman that actually did the work. They were very responsive and punctual. I spent a lot of money on the job - I did not compare prices actually. I guess the quality of their work is good; I have no idea, but I guess time will tell if it is going to do what it is supposed to do. I would use them again in the future if necessary.
Chris L.
Nov 2010
3.0
The guy screwed up two times. He was supposed to come out and inspect the work because we were having problems, then he called me at the very end of the day to cancel the appointment for 8am the next day. I was not happy about that. Then when we did make the appointment again he wrote me down for a whole other day. They finally came out yesterday, they dug it all up and said it looked like the anchors were in place. They said it looked like we had horizontal shifting and the warranty covers vertical. I said this was the exact same crack that had happened before. Luckily I had pictures before to prove that I had the crack. They ended up doing nothing, they covered it up with dirt and said to watch it. I am not exactly pleased that they guy was coming across like it was my word against his and it wasn't under warranty, luckily for me I had the pictures to prove. Even though my initial impression was good when they originally did the work, now I don't trust them. Also, they were a half hour late.
Chris L.
Oct 2010
5.0
Yes, I recommend this pro
$5,500
Had them come out to give an estimate and they were very easy to talk to, and knowledgeable. Their price was within the mean, as this is an "unregulated" industry, so the prices were all over the board.. We had 17 different contractors come out to give estimates! 17! It was ridiculous and it was very stressful how to know who to pick, and it seemed that nobody had the same solution to the problem. Some people said put in 2 wall anchors, 3, 4, 5 and up to 7! This company originally quoted me 3, but I had them put in 5 to be safe. I went with them because they were one of the few that offered a lifetime warranty and transferrable to another owner once. That sealed the deal for me. The workers were hard working, awesome, and cleaned up after their work. They were here for 5 days straight and had to dig up practically the entire side of my house and put it all back. Very very clean and neat and punctual. I would highly recommend them and I was not on Angies's list when I hired them,so it was a very difficult process to know who to hire. Here's to save someone else the stress and agony I experienced. I highly recommend this company.
ANNE B.
Apr 2006
5.0
Yes, I recommend this pro
$14,000
They were industrious, hardworking, and they kept the dust to a minimum to accommodate my health problem. They were also knowledgeable, and the people who came to work were terrific. The person who came out to give an estimate was terrific also- he knew what he was doing, and they did what he said they would do.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

WALL ANCHORS OF NORTHERN OHIO, INC. is currently rated 4.7 overall out of 5.
WALL ANCHORS OF NORTHERN OHIO, INC. accepts the following forms of payment: CreditCard
Yes, WALL ANCHORS OF NORTHERN OHIO, INC. offers free project estimates.
No, WALL ANCHORS OF NORTHERN OHIO, INC. does not offer eco-friendly accreditations.
No, WALL ANCHORS OF NORTHERN OHIO, INC. does not offer a senior discount.
No, WALL ANCHORS OF NORTHERN OHIO, INC. does not offer emergency services.
No, WALL ANCHORS OF NORTHERN OHIO, INC. does not offer warranties.

Contact Information

668 NORTHFIELD RD, Bedford, OH 44146

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