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Bass Lock And Key

Founded 1975 • With Angi since February 1999


(58) Verified Reviews

Business Highlights

Emergency Services OfferedEmergency Services Offered
Insurance Agencies


40 employees. No subs. Cost is determined by the job or hr, depending on service. Travel charges may apply. Extra charge may apply for 24 hr emergency service....

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Verified Reviews

A few reviews for this pro...


Excellent. Jim was prompt, attended to detail and worked quickly.

Description of Work
reconfigure lock that was worn out

Category locksmith



They were great. Showed up on time, and were very thorough in the work, and explained everything sufficiently. They added no additional work, and were very personable and professional?

Description of Work
Fixed two door locks

Category locksmith



Would definitely hire this company again. Price was extremely reasonable.

Description of Work
The lock on our front door had literally fallen off in my mother's hand. I had called on Wednesday evening and asked if they could come the next day and install new locks if I went out and purchased them myself. The person answering the phone said absolutely but was more concerned that we could actually lock our door that evening (yes, because it also had a deadbolt). She said that a technician could be out early afternoon and they would call with a more specific time in the morning. They called and told me to expect Jim between 1:30 and 2:00 -- he showed up promptly at 1:45. He replaced the locks on all three of my outside doors and keyed them to be all alike. He was very nice and totally professional.

Category locksmith



They provided hard to find keys for a classic chevrolet. The locks were rekeyed and work perfect after I lost the only original set I had for the car.

Description of Work
research keys for a classic vehicle

Category insurance companies



Everything went fine and the locksmith provided us with additional information. We would highly recommend and would use this service again and again.

Description of Work
Changed all of our locks as we just moved in to our new home.

Category locksmith



On time, as quoted, very nice and professional locksmith.

Description of Work
Re-keyed 7 locks and provided 10 keys.

Category locksmith



Everything went well with this project.

Description of Work
Dead bolt on front door was very sticky. Had been reinstalled "crooked" by painter. Young service technian came on time, spent about an hour, lock works perfectly to this day. Been dealing with Bass for over 30 years. No complaints.

Category locksmith



The experience was fine and they did a good job. They came out in a timely manner and got it done. The price was OK and I didn't have anything to compare it to.

Description of Work
They changed our lock on the front door.

Category locksmith



The person that took the information for the appointment was very thorough. She asked several questions and set up an an appointment for me. When the technician arrived, he asked me what he was supposed to be doing for me. I explained the work to be done and he went out to his truck to key the new lockset. He came right back telling me that he didn't have one on the truck. He usually did, but didn't know why he didn't have one today. He would have to comeback at another time. I wasn't upset by this as it wasn't an emergency. Then, he told me that I would have to pay $65 for a service call which would be credited when he came back. When I refused to pay, because I hadn't received any service, he told me that I would still have to pay. Since there was no way I would pay him anything, I called the office and talked to his supervisor. The supervisor told me that I would have to at least pay a deposit on the lockset. I refused, telling him that I didn't have to pay a deposit when I set up the service call. The supervisor then spoke to the technician and I was told that he would be back within the hour with the lockset. He installed it with no problem. and I paid him. I would not use this company again.

Description of Work
The work was to replace the lockset on the door between my garage and house.

Category locksmith



I am completely satisfied and won't hesitate to call them again.

Description of Work
Installation of front door handle and lock set.

Category locksmith,home security systems

    Services Offered

    Industrial, commercial & residential locks, all makes & models, installed, opened & re-keyed, door closers repaired & installed, safes opened, changed, serviced, sold, mail boxes for apartments & condos & alarms.

    Services Not Offered

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    General Information
    Free Estimates
    Eco-Friendly Accreditations
    Payment Options
    Check, Visa, MasterCard
    Emergency Service