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Founded 2005 • With Angi since March 2013
7325 Fairoaks Rd
Bedford, OH 44146
Service Provider ResponseThere were no "issues" as Ms. [member name removed] is alluding to. It was explained and discussed with Ms. [member name removed] from the beginning that her project would only require one slab, as it was nearly 64 square feet in size, and her kitchen only required 48 square feet. During one of her many visits (on 6/10 or 6/11) we explained to her that a maximum of two seams would possibly be required (and showed her where they would possibly be located), and she seemed more than OK with that, and expressed her desire not to have to go into the expense of two slabs. We also explained to her that we could possibly only need one seam, depending where her sink was located, as her drawing was not that detailed. She was going to call us with that information so we could better determine - we never received that information. There was never a plan to "butcher" the slab as she is claiming, as that is not how we produce our jobs. It was nearly two weeks after her visit, that she signed our Estimate and Customer Contract (which clearly stated that it was based on a one slab requirement), and paid her deposit on 6/22/15. Additionally, her material had been on hold at the supplier for four weeks - two weeks longer than that of their maximum hold time (which is clearly stated on the documentation she received from them). We had no control over the release of hold on that second slab after such time passed, however it was insignificant as it was not going to be needed. Ms. [member name removed] came in to our showroom on 7/16/15 demanding a full refund (after sending nasty emails earlier that day). We again tried to explain to her that one slab was more than plenty and possible seam placement. We also explained the terms of our contract that she signed (15% minimum cancellation fee), and that of returning special order items (material that is not purchased from our stock) and the possible restocking fee (25% with this particular supplier), to which she was not satisfied with, making threats that a relative of hers was an attorney, among other behaviors exhibited by her body language. After talking to our supplier, he waived the restock fee as he had other parties interested in the material, a check for Ms. [member name removed]'s full deposit was issued to her.
For the best in bathtub refinishing Cleveland Ohio has to offer, look no further than Miracle Method! Don't be embarrassed by your old or off color bathtubs, or your worn and outdated countertops any longer! From pink tile walls to blue shower stalls, Miracle Method has you covered! We cover refinishing throughout Cleveland and Northeast Ohio. 10 employees. No subs. Cost is determined by the job. Travel charges may apply. No service fees. Additional DBA - Gorski Enterprises LLC. Additional fax - (216) 671-4404.
Exquisite Remodeling is a woman owned remodeling company with a work crew of military veterans and workers that have over 20+ years of experience in residential remodeling and renovations. We specialize in kitchen, bathroom, and flooring by helping homeowners breath new life into their home. We do not subcontract out our work and we back our jobs with a warranty on labor.
We fabricate granite, limestone, Marble, Travertine, Onyx, Engineered Quartz and Quartzite for custom Built, countertops, Fireplaces, Tub Surrounds, Shower Walls and all other Stone Applications. Our skilled fabricators and installers have over 75 years of collective natural stone experience and utilize the latest modern technology to give the most precise and delicate cuts possible. These industry leading technologies allow the absolute best pricing and warranties anywhere!
Kitchen counters, bathroom vanities, tub surrounds, fireplace surrounds, tiles sales & install, bar areas, design, outdoor kitchens, tabletops & commercial counters.
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American Granite and Marble Concepts is currently rated 4.4 overall out of 5.
American Granite and Marble Concepts is open:
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 6:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: 9:00 AM - 2:00 PM
Ask American Granite and Marble Concepts for details on free project estimates.
No, American Granite and Marble Concepts does not offer eco-friendly accreditations.
No, American Granite and Marble Concepts does not offer a senior discount.
No, American Granite and Marble Concepts does not offer warranties.
American Granite and Marble Concepts offers the following services: Kitchen counters, bathroom vanities, tub surrounds, fireplace surrounds, tiles sales & install, bar areas, design, outdoor kitchens, tabletops & commercial counters.