Approved Pro
The Bath Authority of Cleveland
Bathtub Installation and Replacement, Shower Installation and Replacement, Walk In Tub Installation and Replacement,
About us
The team at The Bath Authority has been providing greater Cleveland, OH residents with stunning bathroom remodels for years! We pride ourselves in providing the highest quality baths, showers, and walk-in bathtub installations done by certified installers!
Business highlights
23 years of experience
Services we offer
Bathroom Remodeling, Bathtub Install, Shower Install, Tub to shower conversions, Walk in bathtub install
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.422 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 14% |
Filter reviews by service
Showing 1-22 of 22 reviews
Jill S.
Sep 2025
Bathtub Installation and Replacement
This is Jill S again. So The Bath Authorities came out in April and renovated my entire bathroom. It is now September, they have been out to my house SIX times to fix the leaky sink. The last time someone at a desk ordered the wrong part for the sink so the technician couldn?t fix the job and wasted my time and his time coming out to my house. THIS company is PATHETIC. That cannot get their crap together!! I have yet to have ANYONE from their reach out to me about their lack of communication, organizational skills, or professionalism.
If you want an INCOMPLETE JOB for full price work where you have to keep PESTERING to get a completed job: USE THEM!!!
Jill S.
Apr 2025
Bathtub Installation and Replacement
I had my entire bathroom renovated. First, they didn?t provide the contractors with all the materials. The last day of the job, the contractors still didn?t have the toilet or the sink for the vanity. They left me without a sink in the bathroom until I called and complained about how unacceptable and unsanitary it was. Now there?s a leak in the bathroom sink causing water damage to my brand new vanity!! I paid A LOT of money to have this work done. This is ridiculous.
Doug J.
Mar 2025
Shower Installation and Replacement
I could not ask for a more efficient or professional upgrade to my bathroom. David and Kenny came to my house and surpassed my expectations. If I wanted more than was given I would have been unreasonable. From the point of sale to the completion of this install I am impressed, a happy camper as it were. No claim was made that has not been fulfilled. My thanks to The Bath Authority for the improvement to my home and the highly skilled people that put it all together.
Response from The Bath Authority of Cleveland
"[Consumer Name Removed], we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! -SS"
Michael P.
Mar 2025
Shower Installation and Replacement
Let's start with the quality of the bath. It is good, equal to all other bath renovation companies out there. The design is pleasing and the textured tub is a nice touch. Lastly they do make the shelfs the height you desire. Pushy salesman Installers that show up late and took two days to finish the install, but still has more to do.
Response from The Bath Authority of Cleveland
"Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our team at [email protected]. We value your business and are committed to ensuring your experience with The Bath Authority is positive. Thank you for bringing this to our attention, and we look forward to the opportunity to make things right. -SS"
Catherine G.
Feb 2025
Shower Installation and Replacement
They were excellent very much gentleman in their craft , they cleaned up wonderfully and really were wonderful.
Response from The Bath Authority of Cleveland
"Catherine , we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! -SS"
Karen M.
Feb 2025
Shower Installation and Replacement
Had a walk in tub removed and a walk in shower installed. Bath authority did a fabulous job in a timely manner. They removed all the debris and cleaned up everything when finished. It’s a real joy to use the new shower. Would recommend bath authority to everyone. Thank you bath authority
Response from The Bath Authority of Cleveland
"Karen , we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! -SS"
Paul F.
Jan 2025
Shower Installation and Replacement
Great job from consultation / spec and scheduling to finished installation. Looks great !!
Response from The Bath Authority of Cleveland
"Paul , we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! -SS"
Debra B.
Jan 2025
Shower Installation and Replacement
The purchasing/contracting process was a breeze with Jason. I felt certain of his honesty, and his “get down to business” approach. He gave me confidence to proceed. Then came my installation team - Daniel and Ryan. They were true professionals with attention to every detail and open communication about the process. They were a pleasure to have in my home for 3 days and in that short time they totally transformed my bathroom. I am very impressed and totally satisfied that their work and professionalism were top notch in every way.
Emanuel K.
Dec 2024
Shower Installation and Replacement
very pleased with the job!
Response from The Bath Authority of Cleveland
"Emanuel , we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! -SS"
Jennifer B.
Dec 2024
We appreciate Daniel doing an awesome job. We have no complaints. He was very professional, friendly, and he knew what he was doing.
Response from The Bath Authority of Cleveland
"Jennifer, we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! -SS"
Cindy N.
Nov 2024
My project was an (old) bath to a walk-in shower. Mine was needed for current & future safety reasons. The choices that I picked looked very good/professional & up-to-date. I love it and highly recommend "The Bath Authority" to anyone who is looking for the same reasons. Also, the staff, in all aspects of the job, were friendly, knowledgeable, and thorough. IT WAS DONE IN ONE DAY TOO!! Thanks to all.
Response from The Bath Authority of Cleveland
"Cindy , we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! -SS"
Kay E.
Oct 2024
Excellent work very pleased. Workers were very professional and everything was cleaned up on job completion. I would recommend this company to anyone.
Response from The Bath Authority of Cleveland
"Kay , we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! -SS"
Robert P.
Oct 2024
Bath Authority employs Very good people.
Response from The Bath Authority of Cleveland
"Thank you for sharing your positive experience with Bath Authority. We appreciate your feedback. -SS"
Ken R.
Sep 2024
Shower Installation and Replacement
Pete and JP were
Response from The Bath Authority of Cleveland
"Ken, we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! -SS"
John N.
Sep 2024
Installers were friendly and curious. They also answered all questions I had. Thank you for all they did.
Response from The Bath Authority of Cleveland
"We are glad to hear that the installers were friendly and answered all your questions. Thank you for your feedback! -SS"
Alexis H.
Sep 2024
Bath Authority did a very good job, from explaining the process to finishing the shower in less time than expected.
Response from The Bath Authority of Cleveland
"Alexis, we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! -SS"
Jeff B.
Sep 2024
Shower Installation and Replacement
Prompt and professional.
Response from The Bath Authority of Cleveland
"We are happy to hear that you found our service prompt and professional. Thank you for your feedback! -SS"
Melissa S.
Aug 2024
Shower looks wonderful. I did not appreciate being â sold toâ . It felt like dealing with a car salesman, buying a car. There should be one price and the best price should be given to you in the very beginning
Response from The Bath Authority of Cleveland
"Hi, Melissa. Your feedback is highly appreciated, we will take this into consideration. Thank you for the review!"
Bill L.
Aug 2024
Walk In Tub Installation and Replacement
He was very professional
Response from The Bath Authority of Cleveland
"Bill, we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! -SS"
Darlene B.
Jul 2024
Shower Installation and Replacement
Final project turned out fantastic
Response from The Bath Authority of Cleveland
"Darlene , we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority!"
Richard R.
Jul 2024
Shower Installation and Replacement
Kenny and Rose work very well together and with expedient. Very friendly and thorough about everything. Explained if there was a problem or additional materials were needed
Response from The Bath Authority of Cleveland
"Richard, we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! -SS"
Jecci G.
Jun 2023
Google Review
Great service. Installer was very courteous. He answered all questions, was here on time, kept everything tidy and clean after he was done.
Response from The Bath Authority of Cleveland
"Hello, Jecci. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project! ^J"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
The Bath Authority of Cleveland is currently rated 4.4 overall out of 5.
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 10:00 AM - 3:00 PM
Sunday: 11:00 AM - 5:00 PM
The Bath Authority of Cleveland accepts the following forms of payment: CreditCard
Yes, The Bath Authority of Cleveland offers free project estimates.
No, The Bath Authority of Cleveland does not offer eco-friendly accreditations.
No, The Bath Authority of Cleveland does not offer a senior discount.
No, The Bath Authority of Cleveland does not offer emergency services.
Yes, The Bath Authority of Cleveland offers warranties.