I can't say enough about Wright-Patt Credit Union. Super professional, friendly, knowledgeable, and actually willing to help their customers achieve their goals. The closing and the ongoing process has been nothing but smooth. Great to see that yes, it is still possible in this day and age to find a financial institution with outstanding customer service, and which actually cares about helping its customers.
Description of Work: We were searching for a mortgage lender with high credibility and service, plus competitive rates. Thankfully we explored one of Wright-Patt Credit Union's branches in Columbus (on High Street - Clintonville). Rob and their team went the extra mile to offer us a competitive mortgage rate, and were very transparent on any fees and costs. My wife and I were recently self-employed consultants, and traditional banks wouldn't provide a mortgage except at much higher rates. My wife had been a member of WPCU for years, so we decided to see what they could do. As a long-time respected credit union, Wright Patt stepped up and provided a solution, great service and a good rate on a 30-year mortgage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cheryl D.
12/2014
5.0
banks
 + -1 more
unknown
Description of Work: Great
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anna O.
06/2014
5.0
banks
 + -1 more
unknown
Description of Work: Home Loan |Loan officer was very helpful, and WPCU offered me a great loan offer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
Matthew S.
09/2013
5.0
banks
 + -1 more
The credit unit has shared branches so you don't have to go to them. You can go to any credit union around almost and that's why I've always stuck with them. I've been with them since I graduated in high school. You can go to almost credit union ATM's and you still don't get charged any fees. Shareholders dividends, every year, you get extra interest back every year. When I went to them when I had the fraud, they were professional and they were able to print a new credit card right there. They gave me the fraud papers and explained everything.
Description of Work: I use Wright Patt Credit Union for credit union services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ronald S.
06/2013
5.0
mortgage broker
 + -1 more
They are very good. They were prompt and they answered my questions; and they got responsive and I had no questions.
Description of Work: I refinanced with Wright Patt Credit Union at a good rate. I shopped around and they were the best that was there.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chad P.
10/2012
5.0
banks
 + -1 more
They have been my bank for a while and I have nothing to complain about. They do what a bank does. I don't make appointments with them and I don't spend money on them. I don't do anything with them other than doing my online banking. They get my check for my bills. I don't do anything special with them. I don't have any plans of switching banks.
Description of Work: I have been using Wright Patt Credit Union for banking services for 5 years now. The last time I used them, I did some direct deposit using their online service.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Banking/Credit Unions,
Mortgage Companies
FAQ
Wright Patt Credit Union is currently rated 5 overall out of 5.
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
No, Wright Patt Credit Union does not offer free project estimates.
No, Wright Patt Credit Union does not offer eco-friendly accreditations.
No, Wright Patt Credit Union does not offer a senior discount.
No, Wright Patt Credit Union does not offer emergency services.
No, Wright Patt Credit Union does not offer warranties.
Wright Patt Credit Union offers the following services: Banking credit unions.