CT
About us
Professional computer services, networking, and other technology services for residential and business customers. We specialize in solving your technology problems in a friendly, fast, and cost conscious manner.
Business highlights
Services we offer
Business and Home computer service, and performance tune-ups. Backup and disaster recovery systems. Remote computer monitoring and service. Wireless network installation and troubleshooting. Server installation, maintenance and repair. Voice IP phone systems. Audio, repair, sales, television and home theater installation. Technology consulting., video, virus removal
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
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| 67% | ||
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The real problem was; and the reason I will not go back is that rather than admitting a mistake on their part, they told me I must have hooked it up wrong. Now I've had this PC for a couple of years,and have moved it around the house more than a few times. Plus I checked and rechecked the connections for a full day before taking it back.
The real problem is: if they can't admit a mistake, I can't trust them. The problem with the PC was a small one. What would they have said if it was something big.
"Dear (member name removed), I am glad you were ultimately pleased with the end result of our service. I am also very sorry you had problems with the drivers on your PC and that we failed to meet your expectations on getting the work done properly and in the time frame you expected. I am dismayed by your statement that we failed to admit our own mistake. If we came across that way I apologize and will look into that so that it does not happen again. I admit that we are not perfect and do make mistakes from time to time, but we always gladly follow up on the work we perform at no additional charge to make it right. We appreciate your business and if we can be of further service to you, we appreciate that even more. Sincerely, Cliff Brust Owner - Computer Troubleshooters"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.