The House Surgeon
About us
Owner-operated. Uses subs for painting, roofing, & concrete. Cost determined by the job. No travel charges. Award winning.
Business highlights
Services we offer
General repair, any type of roofing, carpentry, concrete, deck maintenance, decks & porches, electrical, interior painting, plumbing, remodeling - kitchens & bathrooms, remodeling-general, roofing, vinyl siding & replacement windows.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
93% | ||
7% | ||
1% | ||
0% | ||
0% |
"The call back that this member is referring to was for a corner of a bedroom that was overlooked when we painted the opposite side of the room. We went back and painted this area that was overlooked. We also touched up a few areas that looked fine when we left the first time, but the paint was still wet and it appeared fine. After it dried, we saw that it did need another coat in a few areas and we reprinted those areas. As far as not getting back to her about the other project, she was informed that my mason would look at it the next time he was in the area. He happens to be Amish and does not drive, so I had to wait until he was working in the area. When he finally was able to look at the project, I contacted the member. Unfortunately, it took longer then either the member or I had expected."
The first time Mr. Cohen came over, he spent about 35-45 minutes working on the pocket door and was able to get it working. However, he showed me how the rollers were bent and the track should be replaced. He did not even charge me for this first visit. We made plans for him to come back and replace the track and rollers.
He came back, replaced the track and rollers (which he had purchased ahead of time). The materials he used were of good quality.
In order to keep the prices down, he didn't bring his drywall guy in for the first day so I wouldn't get charged for someone sitting around. The second time he came, he brought Eugene his drywall guy, who was also a very pleasant person to work with. He got right down to work and worked very quickly and efficiently.
Mr. Cohen took care that everything was cleaned up and that the work was done well.
His prices were very reasonable considering he spent total 3-4 hours working on the project along with getting the materials.
Overall, I know next time I job that is too big for me to do on my own, I will be calling the house surgeon.
Throughout, Herschey was patient with us and entirely helpful, doing all the other small fixes we needed done around the house, and deferring the billing until everything would be completely done. Herschey felt as bad as we did that the two sinks could not be finished as quickly as we all wished, because of things totally out of his or our control, and he assured us that his final bill would be reasonable, despite the many trips he had to make to our house over these 4 months.
When he finally presented us with his bill today, I was very pleasantly pleased to see that he was totally true to his word. He had easily incurred many more hours of time than he showed, but he did not pass them on to us in his final bill. The bill was considerably smaller than what I had expected based on the total time he incurred. It's comforting when you find a professional like Herschey who is both fair and in it for the long-term.
As a side note, I had been "blown off" (in the prior month) by two other siding companies, who spoke to me, but never followed through on their promises to return my call. Obviously, for those two companies the job was too small to bother with (although I think that their responses were short-sighted given that I will be replacing all of my siding in the next year or two).
Licensing
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