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Killeen Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Locally owned and operated company, providing all types of plumbing services for residential and commercial customers. Serving the western and southern parts of Cleveland and the surrounding suburbs. Additional DBAs - Killeen Plumbers, Killeen Plumbing Company.

Business highlights

25 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Residential & commercial plumbing - repairs, new installations, video inspections, water heaters, drain cleaning, pipe repairs, basement water problem diagnosis, gas line repairs, sewer repair, garbage disposals, back-flow prevention, bathtubs & showers, faucets & sinks. Excavation, tree root removal, waterproofing, and sewer cleaning, well abandonment, and septic abandonment.

Services we don't offer

We do not get in to boiler work.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.9773 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 773 reviews

JOE & THEODORA C.
01/2024
5.0
plumbing
  + -1 more
Excellent customer service and workmanship. Honest and decent upfront estimating and pricing, showing cost of labor and materials on the invoice. I was pleasantly surprised that they were ready to get the first 2 jobs done and then 1 more. I'm really glad I gave them a call after reading other satisfied customer reviews on Angi. Dan and Jacob did good work. My expectation to have positive experiences with contractors is being restored, this first week of the new year, 2024!
Description of Work: 1. A new pvc cleanout for an old iron stack pipe. 2. A camera'd mapping of the sanitary line to the street, identifying where fractures have occurred and where the outside cleanout should be found and brought up to code for ground level, outdoor access in case blockage happens again; and prior to an expansion of a concrete driveway that eventually needs to be poured. 3. Shiny and brand new parts installed to a modern style toilet, replacing old looking, defective parts that a previous contractor installed, so that now it takes seconds for the tank to refill instead of minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Todd W.
01/2023
5.0
plumbing
  + -1 more
I bought a new kitchen faucet and had Killeen install it. They did a wonderful job. Two guys were super nice and professional. I was really impressed with their work. I would recommend Killeen to anyone.
Description of Work: My kitchen faucet needed replaced. I bought a new one and had Killeen Plumbing install it. They did an amazing job !!! Super nice guys and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Karen J.
10/2022
4.0
plumbing
  + -1 more
Great service. The plumber used skill and determination to solve my problem in a way that saved me money and kept the project from being a bigger job than it had to be.
Description of Work: plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Amy E.
09/2022
5.0
plumbing
  + -1 more
Killeen Plumbing is an excellent resource for any and all plumbing needs. Their front office staff are timely, courteous and knowledgeable. The guys in the field are always kind, professional, knowledgeable. We trust them to contact our tenants directly to perform whatever needs to be done. I would recommend them to anyone, anytime. They're the best!!!
Description of Work: Miscellaneous Plumbing Needs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teresa B.
09/2022
5.0
plumbing
  + -1 more
They were quick and efficient with the replacement, cleaned up after themselves, and were respectful and polite the entire time, even though they had some unexpected issues with supplies. However they kept us informed of those issues and still managed to get it done in the time estimated. The cost was extremely reasonable and they scheduled our replacement quickly.
Description of Work: Water Heater
Rating CategoryRating out of 5
Yes, I recommend this pro

Spyro K.
09/2022
5.0
plumbing
  + -1 more
It went great, they completed the job in one hours time with no surcharges. Thanks.
Description of Work: Plumbing in kitchen.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$345

James M.
09/2022
5.0
bathtub refinishing, plumbing, sewer cleaning
  + 1 more
Both the call for assistance and the job went very well. They earned their Super Service award. They responded within one day as requested. The plumber and his son, in training, were very pleasant, polite and personable. They explained each problem and the fix. Will definitely call again if another problem arises. A friend of my wife who was visiting at the time asked them for their business card. James M.
Description of Work: Removed air from the water pipes. Cleared blockage from sewer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Thomas S.
07/2022
5.0
bathtub refinishing, excavators, plumbing, drain pipe, sewer cleaning, drain cleaning
  + 4 more
Very well! All work done with two visits. 1) assessment of drainage issues/problems and 2) prompt return visit to correct problems: demo small section of basement floor including concrete removal, old pipe removal, debris removal, snake and camera pipe line to street. Install new and larger PVC piping/fittings including larger basement drain opening for easier clean-outs in the future. Graveled and re-cemented opening. Plus more! The staff from Killeen Plumbing was awesome: paid attention to every detail of what they were doing in very professional manner - even to the clean-up! An extra benefit was when they used the camera to inspect the line to the street they were able to identify and mark our clean out openings near the front sidewalk! After living here 45 years nobody else has been able to identify the openings for us! Well worth the money. We want to extend our true appreciation to all the Killeen office staff who really understood our dilemma of not being able to us our kitchen sink for days and to the management (Quinn and Michaelene) and the guys that did the non-stop heavy lifting: Joe Conway, Alex and Josh. We would HIGHLY recommend Killeen Plumbing! Truly Appreciated !!!!!
Description of Work: Repair collapsed under basement floor kitchen drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,240

Claire S.
04/2022
5.0
plumbing, water heater repair, gas leak repair
  + 1 more
Killeen is consistently reliable, and I trust the workers. We had a leak with our water tank and they were able to come look at it and replace it within 2 days of calling. We had them also cap off a gas line in the backyard, and we had a similarly great experience. I’d highly recommend Killeen!
Description of Work: Hot water tank replacement, capping off gas line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Stephanie B.
03/2022
5.0
bathtub refinishing, sewer cleaning
  + 0 more
Fantastic plumbers! Friendly, prompt, knowledgeable, affordable! Had been told I needed a sewer repair by another company, once they removed the roots my sanitary line was clear and flowing with no issues found. Highly recommend!
Description of Work: Snake a sewer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marlene C.
06/2021
5.0
plumbing
  + -1 more
It was very well and did a very good job. They cleared the problem.
Description of Work: "Drain Line Breakage - Camera Locate "
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,008

Megan K.
06/2021
5.0
gas leak repair
  + -1 more
Great! The plumber, John, was courteous, professional, on time and provided an accurate estimate for the project.
Description of Work: Relocate gas connection in kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ellen M.
04/2021
1.0
plumbing
  + -1 more
Plumber was rude and late, I will never used them again. Riff off my day
Description of Work: Late by an hour, charge us $98.00 for a 3 minutes work
Rating CategoryRating out of 5
$100

dale K.
04/2021
5.0
plumbing
  + -1 more
Excellent! They said they couldn't guarantee the work if they replaced the diverter and would recommend replacing the spigot. Was grateful for their honesty. I had another plumber replace another tub's diverter awhile ago and it didn't go well. Glad they're honest. And he did it fast...within the first half-hour.
Description of Work: Replace bathtub spigot diverter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122

William D.
03/2021
5.0
water heater repair
  + -1 more
I called in the morning and they were out later that day. They looked at the puddle of water on the floor and explained that the slow leak in the heater would continue -it was rusting. It was just old. It had been installed in 1998. It had a good life. I decided to replace the unit rather than wake up to a flooded basement. They brought a new tank out, hauled the old one away and put the new one in. It only took a few hours. They wore masks and coverings on their boots. Courteous and professional. I will hire again.
Description of Work: Water Heater Replacement

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

PATRICK M.
01/2021
5.0
Outstanding. John came out on a Saturday morning (no extra charge for a weekend appt.), to assess our current sump pump and battery backup system, which I didn't think was working properly. Turns out we could use a new sump pump, and he described the options for a backup system (our battery backup system was not working). We went with a SumpJet Water Powered Backup System, which sounded like a great idea. Surprisingly, John and Killeen Plumbing was able to complete the job on the same day, in less than 4 hours. I was impressed. His procedure and explanations were understandable, and the work looks great.
Description of Work: New sump pump and backup system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$969

Response from Killeen Plumbing
Thank you for taking the time to give us a review, we are glad John was able to answer your questions and get the work done on Saturday. Knowing you have a working sump pump and a back up provides piece of mind and we could all use that right now. Glad we were able to help!

Joyce F.
12/2020
5.0
plumbing, drain pipe
  + 0 more
Excellent service; two trips needed due to getting parts; call alert received when plumber was on their way; was on time; efficient; reasonable price; definitely will hire again
Description of Work: laundry sink drain pipe corroded into major drain pipe--all were replaced
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Killeen Plumbing
We were happy to be able to solve the issue, we look forward to be of service in the future!

Debra K.
12/2020
5.0
plumbing
  + -1 more
They are very good. Used them for years.
Description of Work: Plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Killeen Plumbing
We are so thankful for loyal customers like you!

Mark N.
12/2020
5.0
excavators, plumbing
  + 0 more
The water company informed me that I had a leak in my water main and was flagged for repairing it. After collecting many estimates I decided to hire Killeen plumbing to do the job. The owner took his time to explain all aspects of the job and what I could expect in great detail. The job was performed a week before scheduled. The people they sent out were informative, courteous and very respectful of my property. They did everything humanly possible to minimize any lawn or landscaping damage. Due to horrible weather, the job extended to two days. Their workers fought thru rain and snow to complete the job as promised. The office staff was friendly and efficient and even extended payment terms as this was a expensive and unexpected event. I would absolutely recommend Killeen Plumbing if you are considering their services. Quality work at a very fair price. Mark Normandin, Bay Village, Ohio
Description of Work: Replace water main from curb stop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from Killeen Plumbing
A water service line leak is one of the worst surprises to have come up! We are happy we could make the process a little easier for you! I don't want to brag but we have the best excavation crew, they really go above and beyond to make sure the process is smooth from start to finish. Thank you for your kind words!

Joan E.
11/2020
5.0
plumbing, basement waterproofing
  + 0 more
Tony arrived on time ,went to work and completed the job very quickly. would recommend him again
Description of Work: Flappers replaced on there toilets. replaced three toilet flappers. plumbing...replaced three toilet flappers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Killeen Plumbing
Thank you for taking time to review us, we are glad Tony was able to arrive on time and get the job done in a timely manor,

dale K.
10/2020
5.0
water heater repair
  + -1 more
Excellent. Arrived as expected. Concluded I needed a short hot water heater, and though not in stock, had by the next day and stopped in then and installed it. Quick. Thorough. Informative. Friendly. Even put the wire mesh back on my sump pump after draining the old tank. And wrote the install date with magic marker on the new tank. How thoughtful! Be aware...they pass along the credit card fee to you, but they also take check or cash.
Description of Work: New Water Heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Dave B.
09/2020
5.0
sewer cleaning
  + -1 more
Ended up not being a break (fortunately) but a backup from the city. They ran cameras through multiple sections of the sewer line.202.00
Description of Work: Suspected sewer line break

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$202

Dave C.
09/2020
5.0
plumbing
  + -1 more
Competitive pricing and the job was done right. They cut into drain stack and put in a utility sink and supply lines. Sink was vented. The crew that did the job was extremely friendly to my family and my pets. Would highly recommend Killeen plumbing.
Description of Work: Install and pipe in new utility sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$868

Lisa S.
09/2020
5.0
water heater repair
  + -1 more
Excellent customer service by Tony!! Its hard to find good customer service and he gives it his all! Great experience
Description of Work: hot water tank repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAN P.
09/2020
5.0
plumbing, basement waterproofing
  + 0 more
The plumber, Tony removed the plug popup adjusted the height on the popup rod. He tested it and it works fine.
Description of Work: The shaft that connected to the sink plug popup was rusted through so the plug was in a closed position and could not be opened.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Contact information

PO Box 40415, Bay Village, OH 44140

http://www.kpcohio.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
18122
Trade License Locale
Ohio
Trade License Authority
Ohio: General
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
Basement Waterproofing,
Natural Gas Lines,
Drain Pipe Installation,
Excavating,
Bathtub Restoration,
Kitchen and Bath Remodeling,
Septic Systems

FAQ

Killeen Plumbing is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 2:00 PM

Killeen Plumbing accepts the following forms of payment: Check
Yes, Killeen Plumbing offers free project estimates.
No, Killeen Plumbing does not offer eco-friendly accreditations.
Yes, Killeen Plumbing offers a 10% senior discount.
Yes, Killeen Plumbing offers emergency services.
Yes, Killeen Plumbing offers warranties.
Killeen Plumbing offers the following services: Residential & commercial plumbing - repairs, new installations, video inspections, water heaters, drain cleaning, pipe repairs, basement water problem diagnosis, gas line repairs, sewer repair, garbage disposals, back-flow prevention, bathtubs & showers, faucets & sinks. Excavation, tree root removal, waterproofing, and sewer cleaning, well abandonment, and septic abandonment.
We do not get in to boiler work.

Contact information

PO Box 40415, Bay Village, OH 44140

http://www.kpcohio.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 2:00 PM