SMB Home Improvements

unknown

He was professional and provided high quality service at a great price.

They did a nice job. The fill was alright. They didn't charge me more than the big deal purchase. I don't think I would recommend them. I had to have them back to fix something that wasn't done properly. The second time wasn't done properly but I didn't ask them the third time. They just do a mediocre job. Honestly, I could have done it myself. I wasn't really happy with what they did. They did an okay job. They did come back when  had a concern. But honestly, the concern was still not addressed. They thought they did but they didn't. I didn't call them back again. I wouldn't really recommend them. I think that I didn't get my money's worth. They were perfectly fine and professional people. I wanted it done where no air comes through. They didn't do that. They said they did but air still comes through my windows. They didn't do a good job, it's the bottom line .

1Window cleaners arrived at home as scheduled and did an excellent job cleaning windows in our home.

SMB Home Improvements do window work.  They were here maybe two years ago.  It's been a little while.  Nothing negative, my husband was actually home when they did it, I wasn't home.  But nothing negative.  I don't know the particulars.  I want to say he said they were really quick and efficient.

The technician was running late. He gave us a courtesy call to make sure we would still be available to have our windows serviced or if we need to reschedule. Once he arrived he was professional and knew  the product he was working with. He also offered a few suggestions for future maintenance. Although the service was great, we feel it was expensive.

The 2 people who came did the job as it was described in the voucher.
The were fast and efficient.

The Big Deal certificate said it was for window sealing.  But actually, all they did was an inspection.  My house is 30 years old and the windows have never been replaced, so I assumed window sealing would help.  They inspected all of my windows and said they were fine, so they did nothing.  They did seal around the door to my garage.

I never would have paid $149 for them to come seal one door.  It is not a big deal, in fact, it is a bad deal.

The 2 gentlemen who came to my house were very nice and prompt, but I did not receive the service I thought I had purchased.

He came on time, was incredibly professional and friendly and I will use him again.

Steve and one of his employees came right on time (actually a little early), and I immediately walked them through the house pointing out the windows and doors that needed attention. We plan to replace our windows next summer, but for now, sealing them up for the winter works within our budget.

Steve's employee went right to work weather stripping the upstairs windows, while Steve took care of weather stripping the doors and caulking windows downstairs.  Steve even sealed a drafty double door that lead from an enclosed porch to our living room, that we could never completely seal ourselves.

I noticed an immediate improvement with regards to drafts coming through the front and back door, along with two particularly drafty bedroom windows. Steve even caulked and sealed a few extra areas around the doors and windows at my request for no charge.

They were here about an hour and half with no mess left behind. Our experience was positive, and we thought the deal was well worth it!

We purchased an Angie's List Big Deal with SMB Home Improvements.  The Big Deal was for $250.00 of window and door sealing for a price of $149.00.   Our hope was that spending $149.00 now would save at least that much in heating costs over the winter.

Steve Beniot  Jr, owner of SMB Home Improvememts arrived on time.  Both my wife and I were very busy with other things so we let Steve get to work.  Steve touched up the caulk on some of our windows.  He then informed us that he had inspected the weather stripping of our doors and said that the doors were fine and not in need of any repair.  I'd say that the total amount of time that Steve was in our home from start to finish was about 30 minutes.

A  few days later when I had more time, I inspected the work and found that the majority of the windows were left untouched and the weather stripping on the bottom of two of the doors were indeed in need of repair.  Some of the stripping had either worn away or had  ripped away from the bottom of the door.  This is not surprising since the house is 22 years old and nothing has been done to the weather stripping the entire time.  This is precisely the type of problem that we had hoped to cure by purchasing the SMB Home Improvement's Big Deal.

I called Steve Benoit to complain and request a partial refund of $100.00 since he did not do the work that his Big Deal stated he would do.  Also I told him that I did not feel that his 30 minutes of caulking equaled a value of $250.00.

Steve informed me that he had inspected the doors and thought they were fine and that he had done what was required of him in terms of the deal that I had purchased.  He described a scenario in which he had inspected a home of another customer that had purchased his deal.   After concluding that the windows and doors were in good repair, he did no actual work on the windows and doors, but still this constituted a $250.00 value.

I guess my question is simple one.  Who in their right mind would willingly pay $250.00 to have someone inspect their weather stripping and caulk?   My understanding of Steve's Big Deal was to pay $149.00 for $250.00 worth of work, not a $250.00 inspection.

Steve also complained that after rendering to Angie's List their share of the $149.00 fee, he was not making any money on his deal.  I responded that Steve's contract with Angie's List is irrelevant.  What has it to do with the $250.00 value that Steve promised me in his Big Deal?

The bottom line is that I don't think that we will save a dime more in heating costs than if Steve had never come.  I believe that the value of his deal fell woefully below $250.00.  In short, I believe we were cheated.  What a waste of time and money.

Everything he went over with us was done right on target. He was professional, friendy,  and did all of the work on time. I had a really good experience and told him that he can use me as a reference. The price is great and the job was very good. He was very professional, they cleaned everything up,and I found nothing wrong when it was all done. I am very happy with the product and service. I would recommend him to everybody.

The new windows, doors and shutters look great!  They really spruce up the house, and I was very happy with the service provided.  The workmanship is excellent, and they are very neat.  No follow up clean up was necessary.

SMB Home Improvements came out to my house and redid the siding which was originally installed by the builder.  Steve, the owner, worked on the job himself and described to me why there would be a significant difference between his work and the work done by the builder.  He was right.  He did a fantastic job, and I am now going to use him to help me fix up my Father's house.  It is a pleasure to do business with someone as prompt, courteous, and responsive as SMB Home Improvements.

Got my estimate and showed samples of the windows along with brochurs. When I decided to buy the contract was written up to the exact amount of the estimate with no hidden fees or add ons.
My Windows got removed and installed in  one day. All the clean up was done had no mess to clean up. Been happy ever sense.

Steve was very professional and thorough. great to work with. Completely cleaned up and carried away all debris.