LOUISO LAWN CARE & LANDSCAPE

I called the office to ask them move one of their vehicles that was parked illegally in my subdivision. I have the lady that answered the truck number, license plate info and truck location. She calls me a “Jerk” and hangs up on me. Wow, what customer service, I was trying to help this company out by reducing their liability. I spoke to my attorney and he said if I hire a company and they break the law, the customer can be held responsible too. So if you hire this company you are risking everything because this company does not care about their employees breaking the law.

It is beautiful - and the people were extremely nice to do business with.

Our Neighborhood association has been using them for years to do the grass, beds and trees. They are the cheapest bidder and not worth the quality. They regularly forget to do the work by our house (landscape easement) They killed a bunch of big trees blaming the chemical company. There is a lawsuit supposedly with the chemical company. They recently took bushes down and a big tree and replaced with a bunch of river rocks. It looks horrible and grass was growing inside of the bed. They also did a horrible job seeing where they damaged my yard and I had to do it. Years ago I hired them to fertilize my yard throughout the season. I fired them because they killed my grass and I am serious about that. They don't show up as promised and is not reliable. I wouldn't use them ever and hopefully our homeowner association will dump them.

Generally speaking, the project did not go well. However, we were pleased with the plant selection. The weather did not cooperate from the very start, off and on rain, so the project was not started as anticipated. Unfortunately, once the rain stopped it became blazing hot but work continued. However, the seed, despite continual watering, never did produce grass and we were left with a bumper crop of weeds. As we were not happy with the grading, a crew returned in the early fall. They added some soil and seeded/strawed a second time. The grade still leaves a lot to be desired (high at the driveway, low in the center around the water meter access). The reseeding and watering did produce some grass. The existing grass was mostly bermuda but fescue was sown, yard is two toned in the spring and fall. The side yard area had to be done twice because it had not been done to our satisfaction. The crew had to remove all of the side yard plantings and regradebecause they had origionaly backfilled and mulched about 2-3 courses of brick above the foundation. Unfortunately, there is a drainage issue in the side yard that seemed worse. A slight swale was added to the side yard that somewhat helped that situation Regarding the paver walkway there were and continues to be problems. About half of the walkway had a "dusty" look (from the locking sand I believe), it looked like concrete dust. A clear coat was applied in an effort to resolve the issue but to no avail. This past summer the "dusty" section was removed and replaced, locking sand applied, resealed twice and again has returned to the "dusty" concrete dust look. I requested that Mr. Louiso come out to inspect the walk but he was too busy but offered to send an employee out. I declined, as it was going to be the same ones that installed both times before.