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Reviews
2.01 Reviews
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Showing 1-1 of 1 reviews
Matthew R.
Nov 2013
Appliance Sale
Did not go well. They did not test the dryer before leaving. Repairman failed to show three days in a row.
Reconciled with the company and they came out and replaced dryer, extended warranty to two months.
Six weeks later, dryer no longer produces heat. Made appointment for 6:30 pm, no show, no call. They would not answer phones until I called from a different number. Showed up the following day and did not have the parts to fix the problem. Promised to show the following day between 10 and 12 pm. I am writing this review as I wait for them. It is going on 4 and they still have not showed.
There is no sense of urgency, no accountability. I can't get ahold of the owner, they don't answer the shop phone. The representative I am in contact with has excuse after excuse of why he has not showed up to fix the issue.
I would not recommend this company to anybody. It would have been worth the extra money to get new appliances.
Reconciled with the company and they came out and replaced dryer, extended warranty to two months.
Six weeks later, dryer no longer produces heat. Made appointment for 6:30 pm, no show, no call. They would not answer phones until I called from a different number. Showed up the following day and did not have the parts to fix the problem. Promised to show the following day between 10 and 12 pm. I am writing this review as I wait for them. It is going on 4 and they still have not showed.
There is no sense of urgency, no accountability. I can't get ahold of the owner, they don't answer the shop phone. The representative I am in contact with has excuse after excuse of why he has not showed up to fix the issue.
I would not recommend this company to anybody. It would have been worth the extra money to get new appliances.
Licensing
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FAQ
Next2new is currently rated 2.0 overall out of 5.
No, Next2new does not offer free project estimates.
No, Next2new does not offer eco-friendly accreditations.
No, Next2new does not offer a senior discount.
No, Next2new does not offer emergency services.
No, Next2new does not offer warranties.