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Blind And Sons LLC

4.7(
895
)
Concrete - Sawing or Removal, Sink Installation, Garbage Disposal Installation,

About us

Blind & Sons has been serving the Northern Ohio area since 1937 and we take your business seriously. Family owned for Three Generations. Over the years we’ve gained a reputation for superior skills and service in heating repair, air conditioning, plumbing services, indoor air quality and electrical work. We offer homeowners peace of mind, making sure all of your home systems operate safely, and we help you save money in lower fuel bills by keeping your equipment running efficiently and as effectively as possible.

Business highlights

Emergency services offered
88 years of experience

Services we offer

Air Cleaners, Air Conditioners, Air Ducts, Air Handlers, Air Purifiers, Drain Cleaning, Electrical Panels, Generators, Heat Pumps, Heating & Air Conditioning, House Humidifiers, Indoor Air Quality and Electrical. Furnaces, Installation, Plumbing, Repair, Service, Surge Protection, Video Inspection, Water Heaters, null

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.7895 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
8%
3
4%
2
1%
1
3%
Write a review
Showing 1-25 of 895 reviews
Chuck S.
May 2023
5.0
Yes, I recommend this pro
$4,446
Approval of Jim's quote at the end of May 2022 was followed by prompt scheduling of the installation for June 2022. The installation team and electrician worked well together, and the entire job was completed the same day without delays. Within a week or so, we experienced several sunny days over 90° and the split unit performed flawlessly.
Joe M.
May 2022
1.0
$90
Absolutely Terrible. I realize an a/c tune up isn't a huge money maker for your company but to tell them the emergencies for that day take precedence over your 1.5 month long appointment is wrong. Now, if you moved the appointment to the next day or week, no complaint, I get it you're busy. A whole month wait! Really!! So now my April call becomes the very end of June.
Louis O.
May 2022
1.0
I purchased a furnace/air conditioner unit from Blind and Sons only 7 years ago and even purchased their extended maintenance agreement for NOTHING! It was not worth the paper it was printed on! The air conditioner stopped working and I called for a repair and I was told they no longer even service my area! They were eager to sell and install their expensive equipment in my area though, but they don't honor their service agreement nor even return to service it when there's a problem. Don't call Blind and Sons unless you want to get ripped off!!
Michael K.
Nov 2021
1.0
Scheduled these guys for a tune up and cleaning in the beginning of November when I sold my house. They said they couldn't come until the 29th of November. The sale of my home required their service to be completed. On the morning of my appointment, they call and cancel and basically say that I'm not a priority...Because they have customers with no heat and I'll have to be rescheduled. This was about 20 minutes after I had just called to confirm my appointment that morning. I'm sorry, why is that my problem? I scheduled your service weeks ago. Hire more people for the winter months if you can't handle the work load. Or, you turn the new jobs down until you take care of your current customers first. Bottom line, if your job doesn't pay like an emergency job will, their attitude is too bad so sad.
Response from Blind And Sons LLC

"Hello, [Member Name Removed]. We do sincerely apologize for any inconveniences that we may have caused you. We understand your concern. Please call and ask to speak to our customer service manager so we can assist you further. Her direct line is, 330-777-3007."

Dan A.
Nov 2021
1.0
They charged me 100 and some dollars just to change the valve, but they did it wrong and did not fixed the job and I think they broke the valve, They did not gave an invoice and I'm very unhappy with the service.
Response from Blind And Sons LLC

"Hello, [Member Name Removed]. We do apologize for any inconveniences that we may have caused you. Please call and asking to speak to our customer service manager so we can further assist you solve your issue."

Ayman M.
Mar 2021
5.0
Yes, I recommend this pro
I'm very happy with their work
Response from Blind And Sons LLC

"Thank you kindly! We love to hear it and we greatly appreciate your business. Thanks for being one of our valued customers and for choosing Blind and Sons!"

Bill M.
Mar 2021
5.0
Yes, I recommend this pro
The plumber was courteous and efficient. He took the time to answer our questions.
Response from Blind And Sons LLC

"Hello! We greatly appreciate you taking the time out of your day to let us know about your great experience with our plumber. We will make sure to let him know. Thanks for being one of our valued customers and for choosing Blind and and Sons!"

Jeff L.
Feb 2021
1.0
Called regarding an electrical issue, dispatch sent an HVAC person "free for new customers" HVAC inspector disassembles the furnace under the guise of inspecting the device, says that he doesn't think the furnace will work when he puts it back together then says that this visit is no longer an inspection but is now a diagnostic visit and charges us $120.00. Total SCAM. Electricians came an hour after and were great, but the HVAC visit drags what would otherwise be a good review down to a 1 star, if not lower.
Janet W.
Feb 2021
5.0
Yes, I recommend this pro
$200
Shaun explained the process of declogging my kitchen sink and got to work. Everything completed and explained. I always turn to Blind & Sons for plumbing, furnace, and electrical work that needs to be done. Professional service at its best!
Response from Blind And Sons LLC

"Hello! We can't thank you enough for letting us know about your great experience with our technician, Shaun. We will make sure to let him know. Thanks for being a valued customer and for choosing Blind and Sons!"

Jack G.
Feb 2021
5.0
Yes, I recommend this pro
$10,000
Great! Only complaint was cost was high(er)
Response from Blind And Sons LLC

"Hello! Thanks for taking the time out of your day to let us know you had an overall great experience. We appreciate you choosing Blind and Sons!"

Fred F.
Feb 2021
1.0
$1,400
Terrible. Serviceman drilled through the new structure with mounting screws, ran the Romex along the wrong board where it showed after I gave clear instructions on where to mount the cable, and used interior grade Romex for an exterior installation.
Response from Blind And Sons LLC

"Hello, [Member Name Removed]. Our electrical manager will be reaching out to you so we can assist you solving any issues from the work that was completed in May/June. We appreciate you bringing this to our attention."

Marilyn G.
Jan 2021
5.0
Yes, I recommend this pro
He was very professional and courteous. I felt very comfortable with him in my house.
Response from Blind And Sons LLC

"Hello! We greatly appreciate you taking the time out of your day to let us know about your great experience. We appreciate you being a valued customer and for choosing Blind and Sons!"

Gerhard H.
Dec 2020
5.0
Yes, I recommend this pro
$68
Narrowed problem down to one switch. Replaced switch. Working fine.
Response from Blind And Sons LLC

"Hello and thanks for taking the time out of your day to leave us this wonderful review! We greatly appreciate you being a valued customer and for choosing Blind and Sons!"

Sue B.
Dec 2020
5.0
Yes, I recommend this pro
It went quite well. I am a pet parent and the professionalism of the tech towards my pet, my husband and myself. was extraordinary. He explained everything in detail, did not rush the job and took the time to set up appointments for future work that need to be done as well as answer our questions
Response from Blind And Sons LLC

"Hello [Member Name Removed]! Thanks for taking the time out of your day to let us know about your great experience with our technician. We love to hear that our team is out there doing extraordinary work! Everyone at Blind and Sons are animal lovers so we understand that they are family and part of your home. We actually have an office cat! His name is Bynx. We post him sometimes on our Facebook page and he has his own Instagram account, @bynxatblindandsons. :) Thanks for being a valued customer and for choosing Blind and Sons!"

Gail W.
Nov 2020
5.0
Yes, I recommend this pro
$225
One of the two technicians had to leave to get the filter, the other one stayed and worked the entire time. They were both very friendly and professional.
Response from Blind And Sons LLC

"Hello, [Member Name Removed]! We absolutely love to hear this. Thank you kindly for taking the time out of your day to leave us this positive Angie's List feedback. We appreciate you being a valued customer and for choosing Blind and Sons!"

Kailee M.
Nov 2020
5.0
Yes, I recommend this pro
We told him what was going on. He came in to check the breaker and everything in the breaker was good. After that he went to look around and found the problem. It was a easy fix that we didn’t know about but was very friendly and explained what was going on and what to do for next time. :) also the service was free for them to just come and look at it. Very happy
Response from Blind And Sons LLC

"Hi [Member Name Removed]! Thanks for taking the time to let us know that you had a wonderful experience with our electrician. We are pleased to hear that the problem was a quick fix and everything worked out so well for you!"

Andrew B.
Nov 2020
5.0
Yes, I recommend this pro
Very nice and professional
Response from Blind And Sons LLC

"We appreciate you taking the time out of your day to leave us this great review! Thanks for being a valued customer and for choosing Blind and Sons!"

Doug R.
Nov 2020
4.0
Too expensive!! Found a licensed plumber did it for 1/3 the cost they quoted me
Response from Blind And Sons LLC

"Hello [Member Name Removed]. We apologize that you feel this way. If you have additional concerns please call and ask to speak to our customer service manager Shawna. Her direct line is 330-777-3007."

Rebecca P.
Nov 2020
5.0
Yes, I recommend this pro
$130
It went smoothly.
Response from Blind And Sons LLC

"We love to hear this! Thanks for taking the time out of your day to let us know that you had a smooth and great experience. We appreciate you choosing Blind and Sons."

Mary M R.
Oct 2020
5.0
Yes, I recommend this pro
$180
Tech was very professional and did an excellent job. He explained everything that he checked and suggested we replace the igniter. After comparing our igniter with a new one, we could see the damage on the old one. He replaced it and did a very good job of cleaning up. We are always very satisfied with Blind & Sons.
Response from Blind And Sons LLC

"Thank you kindly for taking the time out of your day to leave us this great A Angie's List review. We appreciate the positive feedback and are pleased to hear that your igniter issue was resolved by one of our technicians. Thank you for being a valued customer and for choosing Blind and Sons!"

Libor P.
Oct 2020
1.0
I scheduled an appointment to have tune up done on my furnace. I was told technician would be at my house between 11-3, that I would receive a call 1/2 hour before his arrival. As of 2:55 no call, no technician. I called company what is going on, I was told that they would have to reschedule because they had too many emergencies, when I questioned why I was not called, they told me that they did call me. I had my phone on me the whole time - no call. I don’t appreciate when someone wastes my time. Very poor customer service.
Response from Blind And Sons LLC

"It looks like we reached out to you already regarding your concern. If you have additional questions or need to speak with someone, please call us at 330-753-7711 and ask to speak to our customer service manager. Thank you."

Larry H.
Oct 2020
5.0
Yes, I recommend this pro
Outstanding!
Response from Blind And Sons LLC

"We love to hear this! Thanks for taking the time to leave us this wonderful "A" Angie's List review! We appreciate you choosing Blind and Sons."

Anthony F.
Sep 2020
1.0
I wish I could tell you that this was a great experience. When I called to initially set up my appointment, a very nice agent let me know that she would set up a plumber to come out the next day. She did explain to me that I could not be guaranteed a time frame, but a plumber would call me 30 minutes before they arrived at my home. I explained that I work 45 miles away from my home, so I would need to just take the day off of work in order to be available. She stated this would be acceptable. I would rather not be away from work, but did it anyway, just so I would be able to have a plumber at my home. I heard Blind did very good work, another reason I was willing to take the day off. At no point did they tell me that it was possible the plumber would not make it to my residence. Fast forward to the next day. I waited all day for a phone call from the plumber. He finally called very late afternoon to let me know he would not be coming. I had already wasted my whole day at that point. There is something very wrong with this business model and scheduling model. Either you should look to hire more plumbers to accommodate the amount of appointments you make with people, or change the way you schedule throughout your day. The fact you are cancelling whole appointments with customers is a sure way to lose business. I called back to voice my concerns, and the individual on the phone didn't seem very concerned with losing business, another aspect I don't quite understand. You were willing to part with a customer who was going to spend money and possibly earn you more business. There was no attempt to make it right, and the conversation was almost argumentative. I understand the plumber may have had too many appointments, another job may have lasted longer, or they simply had too much work on their plate for the day, but I didn't even get a call until later afternoon to let me know. I don't understand how people can plan their day around never knowing when a plumber will show up, unless you are retired or a stay-at-home parent, both of which I'm not. My parents are in need of a plumber, and I know who I'm NOT referring to them.
Response from Blind And Sons LLC

"Hey [Member Name Removed]. Can you give us a call please? We'd like to help you resolve this issue further. You can call 330-777-3007 which is the direct line number to our customer service manager. Her name is Shawna. We look forward to your call."

Robert S.
Sep 2020
5.0
Yes, I recommend this pro
$450
Work was completed on time and to my satisfaction
Response from Blind And Sons LLC

"Thanks for taking the time to let us know about your great experience! We appreciate you choosing Blind and Sons."

David P.
Sep 2020
5.0
Yes, I recommend this pro
$110
Very well knew what to do, Very neat Ha entry all my questions but boots had mascon did everything right
Response from Blind And Sons LLC

"Thanks for telling us about your great experience! We appreciate you choosing Blind and Sons."

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Showing 1-25 of 895

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Blind And Sons LLC is currently rated 4.7 overall out of 5.
Blind And Sons LLC accepts the following forms of payment: CreditCard
Yes, Blind And Sons LLC offers free project estimates.
No, Blind And Sons LLC does not offer eco-friendly accreditations.
No, Blind And Sons LLC does not offer a senior discount.
Yes, Blind And Sons LLC offers emergency services.
No, Blind And Sons LLC does not offer warranties.

Contact Information

344 4th St NW, BARBERTON, OH 44203

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