The Handyman

He wasn't prepared for the estimate when he came out. I asked for a ballpark figure and he said around $350, but would get back with us for a write up. We didn't hear anything back for about a week and I called to leave a message. When they finally phone us back, it was the secretary who quoted $690! I understand it was a rough estimate previously, but this was nearly double! She said it was $590 just for the labor! He also failed to provide us with another estimate we requested when he came out to our home. I just didn't understand that exorbitant amount of money for labor when I felt this was a smaller job.

I got a flyer in the mail for this business and decided to give them a call since they offered free estimates. Initially I was a little hesitant since I couldn't find them in the phone book, but I found out later that the business is fairly new, him and his wife just started it early this year. I needed a small hole in a wall in my bathroom fixed, a ceiling fan installed in the dining room and there was this awful water leak in the basement from a shut off valve. Ernest was there within 1 day of me calling. Since there was an issue with water, he scheduled me as soon as possible given that water problems can escalate. Right away this showed me that he runs his business with the best interest of customers in mind. Everything turned out lovely, he really took the time to make the bathroom wall look good as new, even if it meant taking a little longer than he first said it would. I really appreciated the detail. The fan works great, and there is no longer a mini lake in my basement! I have more jobs to be done in the future and will definitely be calling Ernest again.