RAY'S AUTO & TRUCK SERVICE, INC. logo

RAY'S AUTO & TRUCK SERVICE, INC.

Auto Service, Service - Classic Cars, Radiators - Classic Cars,

About us

FAMILY-OWNED AND OPERATED IN AVON OHIO SINCE 1979. Ray Gilles, Founder/Owner/President, has over 50 years of mechanical experience and is a full time technician. His son Mike, Co-owner/Vice President is also a full time technician with over 30 years of mechanical experience. They are hands-on owner/operators and along with their skilled technicians and service personnel have been a trusted shop for residential and commercial customers throughout Lorain County and beyond for over 30 years. On staff, including Ray and Mike, there are a total of 8 full time technicians. Open Monday through Saturday with convenient 24 hour 7 day key drop off service. Customer drop off and pick up within a resonable distance while you wait for service. Comfortable waiting area/child friendly/free hot beverages and bottled water. Appointments recommended for routine maintenance. Commercial Fleet Maintenance Specialists. References available upon request or see our website at www.raysautoandtruck.com for information and current specials. AAA approved auto repair, A.S.E. Certified Auto and Truck Technicians , Napa Auto Care Center , Napa Truck Care Center , Member of the Automotive Service Association , Better Business Bureau Member / Accredited Website / A+ RATING, North Coast Regional Chamber of Commerce Member , State of the art Testing Equipment & Diagnostics, Commercial Fleet Maintenance Specialists , Always Free estimates , Always Free AAA Maintenance Inspections (AAA membership not required) , Fully insured , Emergency roadside vehicle service during normal business hours , Will arrange 24 hour towing service , All worked GUARANTEED.

Business highlights

Emergency services offered
46 years of experience

Services we offer

OIL/LUBE/FILTER, TUNE UPS, BATTERIES, BRAKES, SUSPENSION, FRONT END, COMPUTER BALANCING, TIRE REPAIR AND SALES, DIESEL, RADIATOR, PREVENTATIVE FACTORY RECOMMENDED MAINTENANCE, ALIGNMENTS, TRANSMISSIONS, COMPLETE MECHANICAL, AIR CONDITIONING, FLEET SERVICES, HEAVY TRUCK, ROAD SIDE SERVICE, TRAILER REPAIR, DOT INSPECTIONS,COMPUTER DIAGNOSTICS, ASE CERTIFIED TECHNICIANS, AAA APPROVED AUTO REPAIR FACILITY, NAPA AUTO CARE CENTER, NAPA TRUCK CARE CENTER.

Services we don't offer

BODY WORK

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • PayPal
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
5.014 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-14 of 14 reviews
John L.
Jun 2016
5.0
Auto Service
Yes, I recommend this pro
unknown

Elaine B.
Apr 2015
5.0
Auto Service
Yes, I recommend this pro
Another sister that lives right here did the driving. The battery died when she was going to drive to a banking service. They came and towed the car there and replaced the battery. It was done within an hour. According to the person who took it, she said that they were very kind and very helpful and did it quickly so she could use the car again. They do the maintenance on the car when it comes up time, every so many thousand miles or by a certain date. They've been regular with that. Our parish owned the car and the pastor who started going there and a man who belongs to our church, did it on a regular basis. So that's how we know him so well. Their price might be little more than the brand stations that are around because they are privately owned. But not that much. The service is good and the workmanship is good.

Sal P.
Apr 2014
5.0
Auto Service
Yes, I recommend this pro
$60
unknown

Lisa W.
Jul 2013
5.0
Auto Tires
Yes, I recommend this pro
$96
They did a good job

JOHN W.
May 2013
5.0
Auto Service
Yes, I recommend this pro
$121

I have been using Rays for some time now for automotive repairs that I do not feel

comfortable doing my self. My daughter has a 2002 sable that had electrical issues. The dome light would not come on the drivers side when you opened the drivers door. I had this same issue on the passenger side before and also this could cause the panic alarm to go off. I was reasonably sure that this new problem was another bad door ajar switch. I called up Rays and told them about the issue and what I thought the problem was. They said to bring it right in and they would check it out. I did and dropped the car off and I received a call from them 3 hours later that the car was done and indeed it was the door ajar switch. I think the service was excellent and the price was very good. All in all a very pleasant experience.

Kevin H.
Jan 2013
N/A
Yes, I recommend this pro
$100
They were very responsive. I dropped off at 7AM and received a call that it was done before 10. I was able to get the car home before the snow came. Thanks Rays!

Kevin H.
Jan 2013
5.0
Auto Service
Yes, I recommend this pro
$100
They were very responsive. I dropped off at 7AM and received a call that it was done before 10. I was able to get the car home before the snow came. Thanks Rays!

Kevin H.
Sep 2011
5.0
Auto Service
Yes, I recommend this pro
$150
For the majority of the repairs I drop the car off the night before or first thing in the morning. I receive a call between 10AM-12PM with what needs repaired and the estimates. The car is normally ready by 5PM.
Response from RAY'S AUTO & TRUCK SERVICE, INC.
"We appreciate the opportunity to serve you and greatly value your feedback. We are happy that you had a positive experience and we hope that you will contact us with any questions about your repairs and the service that you were provided. Thank you!"

Ed F.
May 2011
5.0
Auto Service
Yes, I recommend this pro
$250
Every time I go there, he works with me, saves me moeny. His prices are very competitive, and they are very honest. he even fixed a minor repair in the past without charging me.
Response from RAY'S AUTO & TRUCK SERVICE, INC.
"Thank you for taking the time to post your comments. We especially thank you for the opportunity to service your vehicle and are glad that you are pleased with the repairs. As always, if you have any questions about the repair please don't hesitate to call us. We look forward to serving you again for your next maintenance visit or needed repair! Thank you!"

Alma S.
Jul 2010
5.0
Auto Service, Auto Glass
Yes, I recommend this pro
$240
Ray's is great with responsiveness. I called for an appointment to bring my Jeep in, and was able to bring it in the next morning. I had plans so I dropped the Jeep off and received a call as soon as it was ready. I stopped by and paid for the work completed, picked up my keys, went on with my day, then stopped back after hours to pick it up. I have never had any problems with getting my car in the shop. The quality of the work has always been top-notch. Anytime I need auto work done, I don't hesitate calling Ray's. They are fair and honest about what needs repaired and get the work done promptly.
Response from RAY'S AUTO & TRUCK SERVICE, INC.
"Thank you for taking the time to post your comments. We especially thank you for the opportunity to service your vehicle and are glad that you are pleased with the repairs. As always, if you have any questions about the repair please don't hesitate to call us. We look forward to serving you again for your next maintenance visit or needed repair!"

JOHN W.
Oct 2008
5.0
Auto Service
Yes, I recommend this pro
I had a very good experience with their service. They finished the car on time and the prices were very reasonable and the sensor and break system work great now.

JOHN W.
Oct 2008
5.0
Auto Service, Auto Transmission Service
Yes, I recommend this pro
Went I took my daughter's high mileage car in, I was very happy that they did not just change the fluid but actually changed the filter. They were very knowledgeable and treated us very well. I know that they can be trusted.

JOHN W.
May 2005
5.0
Auto Service
Yes, I recommend this pro
$268
I HAVE HAD A VERY GOOD EXPERIENCE FROM THIS REPAIR FACILITY. THEY ARE POLITE AND DO VERY GOOD WORK AND ARE REASONABLY PRICED. THEY ALSO HAVE RENTAL CARS AVAILABLE.

Homeowner
Aug 1997
5.0
Auto Service
Yes, I recommend this pro
REPAIRS ARE COMPLETED VERY QUICKLY

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

RAY'S AUTO & TRUCK SERVICE, INC. is currently rated 5.0 overall out of 5.

Monday: 7:00 AM - 6:00 PM Tuesday: 7:00 AM - 6:00 PM Wednesday: 7:00 AM - 6:00 PM Thursday: 7:00 AM - 6:00 PM Friday: 7:00 AM - 6:00 PM Saturday: 7:00 AM - 12:00 PM

RAY'S AUTO & TRUCK SERVICE, INC. accepts the following forms of payment: American Express, PayPal, Check, Visa, Discover, MasterCard

Yes, RAY'S AUTO & TRUCK SERVICE, INC. offers free project estimates.

No, RAY'S AUTO & TRUCK SERVICE, INC. does not offer eco-friendly accreditations.

No, RAY'S AUTO & TRUCK SERVICE, INC. does not offer a senior discount.

Yes, RAY'S AUTO & TRUCK SERVICE, INC. offers emergency services.

Yes, RAY'S AUTO & TRUCK SERVICE, INC. offers warranties.

RAY'S AUTO & TRUCK SERVICE, INC. offers the following services: OIL/LUBE/FILTER, TUNE UPS, BATTERIES, BRAKES, SUSPENSION, FRONT END, COMPUTER BALANCING, TIRE REPAIR AND SALES, DIESEL, RADIATOR, PREVENTATIVE FACTORY RECOMMENDED MAINTENANCE, ALIGNMENTS, TRANSMISSIONS, COMPLETE MECHANICAL, AIR CONDITIONING, FLEET SERVICES, HEAVY TRUCK, ROAD SIDE SERVICE, TRAILER REPAIR, DOT INSPECTIONS,COMPUTER DIAGNOSTICS, ASE CERTIFIED TECHNICIANS, AAA APPROVED AUTO REPAIR FACILITY, NAPA AUTO CARE CENTER, NAPA TRUCK CARE CENTER.

BODY WORK