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We are actively performing full services. We are taking additional precautions to protect our customers.

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All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

Gotcha Covered of Avon

Founded 2001 • With Angi since December 2014

4.8

(38) Verified Reviews

Business Details

Phone Number

Address

2525 Nagel Rd

Avon, OH 44011

Description

We do not repair existing blinds/shades/interior shutters. We specialize only in replacements/new installations. Our experienced design consultants are experts in helping you find the right window treatments for your home or business. We offer virtually everything for the interior of a window,

Verified Reviews

A few reviews for this pro...
Larry G.
5.0
02/03/2023
Everyone involved were professional all the way! We had vertical blinds put in for our patio door but they were light filtering which reflected on our tv screen. I called and asked if they could be exchanged for black out and they came and swapped them out no charge. Everything came out great. Big thanks to Dustin.
Description of Work
Shutters and blinds on all windows.
Category
window treatments
Linda M.
5.0
06/18/2021
We found Gotcha Covered on Angie's List and contacted them via e-mail for an estimate. Withing one hour, we received a phone call from Gotcha Covered office manager, Jennifer, to schedule a home visit with Matt and Ami for that same week! We were upgrading the decor in our dining room and den with fresh paint, new carpet, new office furniture, and new lighting. We needed to complete the project with new window coverings. We already knew what we wanted for the window treatments. We wanted vertical vinyl shades (120" X 84") for the dining room bow window that would open completely off the window frame when stacked, so the slats would not blow around in the breeze (like my old ones did) when we opened the windows. We also wanted a light filtering roller shade (92" X 60") to filter the sun while we were eating at the dining room table. But we still wanted to be able to open the 4 double hung windows to let in the summer breeze! Ami was able to show us the materials we desired by color and pattern. We selected the vertical color and pattern first, then we selected a coordinating roller shade. Matt gave us a quote and wrote up the contract very efficiently. The price was very reasonable, and the expected delivery date of the window treatments was 3-4 weeks! We had several questions and concerns about the roller shade and the vertical slates for the dining room bow window that we thought of after Matt and Ami had left. We called Matt and he immediately answered our questions. He told us, "We will make it right," and not to worry about the mounting of the two window treatments on the same window. We were pleasantly surprised when the verticals and the roller shade arrived at Gotcha Covered within 2 weeks, and they were installed 3 days later! The installer, Todd was courteous, professional, and efficient at installing the window treatments on both windows. He even changed his shoes before stepping on our new carpet! Our dining room and den windows are very beautiful! We are satisfied and pleased with the services provided by Gotcha Covered! I would definitely recommend Gotcha Covered to all of my family and friends! Thanks you Matt, Ami, Jennifer, and Todd for a great experience!
Description of Work
One large bow window (consisting of 4 double hung windows) in our dining room needed a window treatment to filter the sun of a western exposure while letting in the summer breezes of my new windows! Also one standard window in our den needed a window treatment to match the dining room bow window.
Category
window treatments
Nicole B.
5.0
04/20/2021
Ami was very nice, personable and extremely helpful with picking out the best fabrics and design for the room. The end result was beautiful. Quality fabric that fit the room perfectly and accomplished exactly what I wanted.
Description of Work
Lakehouse window coverings
Category
window treatments
Drew P.
5.0
12/29/2020
We are so pleased with the work and with the company! Matt gave us a quote, and at first, we waited to respond, because we were trying to find cornices in wood. We received a follow-up email from Matt and Jen (in the office) and we asked about the wood. To our surprise, Matt was more than happy to work to give us EXACTLY what we were looking to find. He emailed design choices, and then came to determine what color (stain) would be best for us. Within weeks they had custom made our perfect cornices, installed in just over an hour and they look so beautiful, I love them more every time I look at them! I do not have access to Google reviews or Twitter, etc...so I hope this review reaches a lot of people! Gotcha Covered deserves to be recognized for the company of quality, integrity and excellence it is! Our home is tiny but it is our home, and we love this beautiful addition. Thank you so much. God bless you..
Description of Work
Cornices, done in wood, instead of fabric.
Category
window treatments
Walter G.
5.0
12/17/2020
Matthew and Amy arrived on time to evaluate our request and needs. Matthew was very professional, offered us several options, and prepared a quote on site. We we happy with what Matt presented and agreed to the option of mechanical shades. The installation was flawless. We were so satisfied with Gotcha Covered we ordered new blinds for our living room and bedroom windows. We highly recommend Gotcha Covered for you window covering needs.
Description of Work
Needed shades for the three(3) skylights in our living room
Category
window treatments
Gerald C.
5.0
12/08/2020
The blinds were installed quicker than estimated. They fit perfectly. Installation was about 3 hours for all 10. Installer was well equipped, knew what he was doing, and did the job properly.
Description of Work
Deliver and install 10 mini-blinds
Category
window treatments
Lisa K.
1.0
06/05/2019
Beware!! Matt and Ami were so nice when they sold us our $2,700 valances. But I contacted Matt the very day the valances were installed because I was so unhappy with them. I sent pictures (some attached), and told Matt I expected the lines in the fabric to hang vertically, not horizontally. He responded, “We will get them vertical for you” (text attached), but that didn’t happen. I thought he was sending someone to take the valances to make them vertical as I expected and he had promised, but the gentleman he sent sprayed the brand new valances with something out of a can, pinched them with his fingers, and pinned them together (photos attached). I could not be more unhappy with the valances, as they are not as I had ordered, they’ve been sprayed with who knows what, and are pinned together (with pins showing everywhere!) and look terrible. Instead of fixing the problem, they had an attorney (Gioffre & Schroeder, LLP) send me a letter. I responded and asked for a refund and the incorrect & damaged valances to be removed from my home. Didn’t hear anything back from Gioffre & Schroeder, but now Gotcha Covered is taking me to small claims court. 😡
Description of Work
Window treatments (valances)
Category
window treatments

Service Provider Response

Hi [Member Name Removed], I am sorry you are displeased with the valences we have attempted to contact you via email, phone and text for 4 months to follow up on the valences and you made no attempts to respond to us so we were unsure as to what happened to you. Is there a reason you didn’t communicate with us after Steve was there to pin the pleats on the sides as you requested? We aim to please and would have been happy to work with you and steam the valences and dress them more. As far as the pattern being vertical it is a horizontal fabric and was never to be vertical as the swatch we sent you to confirm after the fact which we received no response from either. We spoke about the pleats (lines) on the sides to be more vertical and not puff out as you requested. We never discussed taking the valences down and remaking them so that the fabric texture is vertical. The texture of the fabric swatch was horizontal as you requested a picture of it again to confirm and we provided. I have provided the picture of the swatch below again for your reference. Gioffre & Schroeder said they never received a response from you either, I am not sure why you would go to the website and respond as an inquiry. How can we fix anything if we can’t get in touch with you??
Charles M.
5.0
01/09/2019
After I destroyed the bathroom blinds, it was necessary to hire a professional. Gotch Covered did the trick. Price was reasonable, people were professional and personable.
Description of Work
Blinds/window treatment
Category
window treatments
Matthew G.
5.0
08/03/2018
Matt put blinds on every window of my house two years ago. Recently, one began to stick. I emailed him on the off chance there was something I could do to fix it (there's no way these things are still under warranty, right?). He replied promptly to my email to schedule a time to come over himself and swap it out for a new one! Even two years later this company is exceeding my expectations plus my blinds still look great. Highly recommend Matt and Gotcha Covered.
Description of Work
Replace Blind
Category
window treatments

Service Provider Response

We were glad to be able to resolve the issue. Our goal is for all of our customers to be happy.
Patricia M.
5.0
04/02/2018
Prompt, polite, nice selection of colors, quick turn-around, and fast and neat installation. Couldn't ask for a better transaction.
Description of Work
black-out window shade in master bedroom
Category
window treatments

Service Provider Response

We are thrilled you are happy with your shade and our service. We appreciate the business, please let us know when you are ready to look at options for the living room. Warmest Regards, Matt GOTCHA COVERED
Brian H.
5.0
03/26/2018
They did a good job of presenting options and colors and did an excellent job of installation.
Description of Work
Window treatments for an entire house.
Category
window treatments

Service Provider Response

Thanks for the feedback [Member Name Removed]. We enjoyed the project and are very happy that you are happy with the product and our service. Please pass our name along to anyone looking for window treatments. Thanks again for the business! Warmest Regards, Matt GOTCHA COVERED
Michael B.
5.0
03/19/2018
Great!! From the initial consultation to the installation Matt and his team were on time. They provided an array of samples to look through. The provided pricing for the samples that I chose and allowed me time to make my selection. Once I decided a rough date for delivery was given. The blinds came in and we set up an install appointment. The installer arrived on time and a couple hours later I had not very new blinds in my sunroom! They look great! I have more window treatment projects in the future and will be giving Gotcha Covered of Avon a call to help me with those!!
Description of Work
Blinds installed in a sunroom.
Category
window treatments

Service Provider Response

We appreciate the business [Member Name Removed] and certainly are thrilled you are happy with your new blinds and our services. We look forward to your Ext project. Best Regards, Matt GOTCHA COVERED
Nancy N.
5.0
01/13/2018
This was one of the easier and most enjoyable experiences of our complete home remodel. We found Matt on Angie's List and set up an appointment for a consultation and estimate. He provided so many great ideas for our whole house that we signed on the spot. He has a wide variety of options and styles, plus his prices are very reasonable. We purchased treatments for sliding doors, as well as many windows. Each treatment is perfect for the space. The installer was prompt and terrific. It took several hours to install all of our treatments, time we would have at least tripled had we tried to do it ourselves. We would most definitely recommend Gotcha Covered.
Description of Work
Window treatments for two sliding doors and multiple windows.
Category
window treatments

Service Provider Response

Hi [Member Name Removed]! We really enjoyed the project and are thrilled that you are very happy with the Shades. Thank you for the wonderful feedback, we greatly appreciate it. Please pass our name along to anyone that may be in the market for window treatments. Sincerely, Matt GOTCHA COVERED
Sarah A.
5.0
11/27/2017
Fast and easy. Very professional and responsive
Description of Work
Needed blinds replaced in 2 rooms
Category
window treatments

Service Provider Response

Thanks for the review [Member Name Removed], you were a pleasure to work with. Please pass our name along to anyone in the market for window treatments and keep us in mind for any other projects. Sincerely, Matt
Alistair C.
3.0
10/07/2017
Matt was very responsive and was out within one business day. In the end we added bedroom curtains and blinds and curtains for the great room which covered 9 windows. The blinds arrived very promptly - within 2 weeks. I asked how the curtains were doing at 5 weeks (the date stated on the quote) and was told they would not ship for another 2 weeks due to hurricanes. This turned out to be 3 weeks. Communication of the delays was very poor and was instigated by me. The quality of the product is very good, but the price was very high and there are many lower cost options. I bought blinds for 9 more windows from a well known retailer with fitting at half the price of those from Gotcha Covered. The installers were very good and professional, but the lack of proactive communication was a real problem.
Description of Work
Wanted black out blinds for the bedrooms
Category
window treatments
Joann R.
5.0
07/12/2017
We received excellent service from Gotcha Covered. The team was friendly, competent and efficient.
Description of Work
Ordering and installing window blinds in bedroom
Category
window treatments

Service Provider Response

Thank you for the business we appreciate the business and are so glad you are happy with your shades. Please keep us in mind for any future projects. Sincerely, Matt GOTCHA COVERED
judy M.
5.0
07/10/2017
Home still is not finished so work has not been completed.
Description of Work
Shutters for a newly built home.
Category
window treatments
Lou Anne .
5.0
05/08/2017
Service was timely, the blinds arrived early..and we are delighted! We will definitely hire again!
Description of Work
We needed new blinds for our master bath, bedroom and living room.
Category
window treatments

Service Provider Response

Thank you for the feedback [Member Name Removed]. You were a pleasure to work with and please let us know when you are ready for phase 2. Sincerely, Matt
Allen B.
5.0
04/07/2017
Fantastic job and will definitely hire again. Actually need to connect in near term for some additional new l=blinds
Description of Work
Custom blinds for large windows
Category
window treatments
Terrence J J.
5.0
12/28/2016
It has been top notch so far. He gave me prices that I can think through and was very accommodating in allowing me to choose the window treatments that I was comfortable with paying for. The price is well worth the experience. Would use him again in the future.
Description of Work
They are going to be installing window treatments.
Category
window treatments

Service Provider Response

Thanks again for the business. We are thrilled you are happy with your shades. Please let us know when you are ready to tackle phase 2. Sincerely, Matt
Eva B.
5.0
10/11/2016
Matt was very helpful in describing the types of window coverings and the advantage and disadvantage of each for what I was looking for. There are hundreds of fabrics, colors, etc. to choose from and he showed lots of patience since I had no idea what I wanted at first. You will definitely find what you're looking for. Blinds look beautiful, what a difference it makes in the overall look of the room.
Description of Work
Needed window coverings for 3 windows: dining room, master bedroom, and spare bedroom being used as an office.
Category
window treatments

Service Provider Response

Thanks [Member Name Removed]...I really enjoyed working with you and your family. Please let us know when you are ready to look at some options for the upstairs windows and please pass our name onto anyone else that's in the market for window treatments. Sincerely, Matt
Andrew R.
1.0
08/30/2016
Denied service. would not recommend. Doesn't honor word of contract.
Description of Work
I had to continue to call them back for response to my purchase of a deal, whereas they finally claimed to not service my area. the deal and there website states they cover cuyahoga county, but that must be selective parts of the county. Unprofessional misrepresentation.
Category
window treatments

Service Provider Response

Hi [Member Name Removed]! I'm not sure who you spoke with, but I schedule the appointments and certainly wouldn't have denied service. Our phone number is 440.654.3888 to schedule.
Robert W.
5.0
08/08/2016
Matt came to consult with us very quickly after our initial call, and provided a great deal of unhurried, helpful, non-"pressurized" advice about the bewildering variety of possibilities. He was exceptionally careful in taking measurements and diligent in getting the order in promptly. A small glitch (wrong vallance was sent) was handled promptly by Matt and Todd, the very pleasant and efficient installer. Would definitely recommend this firm.
Description of Work
Interior window treatments for guest bedroom, kitchen and family room, with nine windows and a patio slider-door in all.
Category
window treatments
Jeffrey W.
5.0
08/01/2016
This is an A+ company. It's small, personable, knowledgeable, and responsive with great products. Their customer service after selling and installing the shades was unparalled. There have been minor problems with several of the shades. They were replaced promptly and without additional cost. As anyone who's priced good/excellent quality shades, blinds, and drapes knows, they are expensive. Gotcha Covered and its suppliers back their products and services 100+%.
Description of Work
at least 16 pull down shades installed
Category
window treatments
Kali J.
5.0
07/27/2016
One of the projects we had for the summer was to install blinds on the windows. After visiting multiple stores and debating whether we should install the blinds ourselves we reached out to Gotcha Covered. Within 24 hours Matt was at the house walking us through the various styles of blinds, fabrics, and colors. He brought many samples to help us pick out the blinds that were perfect for our home and was very patient with us as we tried to figure out what we wanted to go with. We ended up ordering 11 blinds (Gotcha covered did all of the measuring) and were able to take advantage of a June promotion (the consultation was on June 30) and rebate. A few weeks later the blinds arrived and they came out to the house for the install. We were suprised by how quickly the install went and they were out in no time. The blinds are amazing and exactly what we wanted. We would definitely go with Matt and Gotcha Covered again and recommend them to our friends. After the install they followed up to see if we were completely satisfied, which we are, and were simply a pleasure to work with.
Description of Work
Provided the consultation, ordering and installation of 11 blinds throughout our house.
Category
window treatments

    Business Highlights

    Veteran Owned & OperatedVeteran Owned & Operated
    Family Owned & OperatedFamily Owned & Operated
    Eco FriendlyEco Friendly
    No License Required for Trade
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Visa, MasterCard, American Express, Discover, Check, Financing Available
    Senior Discount
    10%
    Warranties
    Yes

    Services Offered

    Blinds, shades, shutters, drapes, curtains, motorization & commercial window treatments.

    Services Not Offered

    Blind cleaning & repair

    Frequently Asked Questions & Answers about Gotcha Covered of Avon

    How is Gotcha Covered of Avon overall rated?

    Gotcha Covered of Avon is currently rated 4.8 overall out of 5.

    What days are Gotcha Covered of Avon open?

    Gotcha Covered of Avon is open:

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 3:00 PM

    Saturday: 10:00 AM - 2:00 PM

    What payment options does Gotcha Covered of Avon provide

    Gotcha Covered of Avon accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check, Financing Available

    Does Gotcha Covered of Avon offer free estimates?

    Yes, Gotcha Covered of Avon offers free project estimates.

    Does Gotcha Covered of Avon offer eco-friendly accreditations?

    Yes, Gotcha Covered of Avon offers eco-friendly accreditations.

    Does Gotcha Covered of Avon offer a senior discount?

    Yes, Gotcha Covered of Avon offers a 10% senior discount.

    Are warranties offered by Gotcha Covered of Avon?

    Yes, Gotcha Covered of Avon offers warranties.

    What services does Gotcha Covered of Avon offer?

    Gotcha Covered of Avon offers the following services: Blinds, shades, shutters, drapes, curtains, motorization & commercial window treatments.

    Are there any services Gotcha Covered of Avon does not offer?

    Blind cleaning & repair