We do not repair existing blinds/shades/interior shutters. We specialize only in replacements/new installations. Our experienced design consultants are experts in helping you find the right window treatments for your home or business. We offer virtually everything for the interior of a window, including blinds, shutters, shades, draperies, top treatments and motorization.
Blinds, curtains, drapes, motorization & commercial window treatments., shades, shutters
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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95% | ||
0% | ||
3% | ||
0% | ||
3% |
"Hi [Member Name Removed], I am sorry you are displeased with the valences we have attempted to contact you via email, phone and text for 4 months to follow up on the valences and you made no attempts to respond to us so we were unsure as to what happened to you. Is there a reason you didn’t communicate with us after Steve was there to pin the pleats on the sides as you requested? We aim to please and would have been happy to work with you and steam the valences and dress them more. As far as the pattern being vertical it is a horizontal fabric and was never to be vertical as the swatch we sent you to confirm after the fact which we received no response from either. We spoke about the pleats (lines) on the sides to be more vertical and not puff out as you requested. We never discussed taking the valences down and remaking them so that the fabric texture is vertical. The texture of the fabric swatch was horizontal as you requested a picture of it again to confirm and we provided. I have provided the picture of the swatch below again for your reference. Gioffre & Schroeder said they never received a response from you either, I am not sure why you would go to the website and respond as an inquiry. How can we fix anything if we can’t get in touch with you??"
"We were glad to be able to resolve the issue. Our goal is for all of our customers to be happy."
"We are thrilled you are happy with your shade and our service. We appreciate the business, please let us know when you are ready to look at options for the living room. Warmest Regards, Matt GOTCHA COVERED"
"Thanks for the feedback [Member Name Removed]. We enjoyed the project and are very happy that you are happy with the product and our service. Please pass our name along to anyone looking for window treatments. Thanks again for the business! Warmest Regards, Matt GOTCHA COVERED"
"We appreciate the business [Member Name Removed] and certainly are thrilled you are happy with your new blinds and our services. We look forward to your Ext project. Best Regards, Matt GOTCHA COVERED"
"Hi [Member Name Removed]! We really enjoyed the project and are thrilled that you are very happy with the Shades. Thank you for the wonderful feedback, we greatly appreciate it. Please pass our name along to anyone that may be in the market for window treatments. Sincerely, Matt GOTCHA COVERED"
"Thanks for the review [Member Name Removed], you were a pleasure to work with. Please pass our name along to anyone in the market for window treatments and keep us in mind for any other projects. Sincerely, Matt"
"Thank you for the business we appreciate the business and are so glad you are happy with your shades. Please keep us in mind for any future projects. Sincerely, Matt GOTCHA COVERED"
"Thank you for the feedback [Member Name Removed]. You were a pleasure to work with and please let us know when you are ready for phase 2. Sincerely, Matt"
"Thanks again for the business. We are thrilled you are happy with your shades. Please let us know when you are ready to tackle phase 2. Sincerely, Matt"
"Thanks [Member Name Removed]...I really enjoyed working with you and your family. Please let us know when you are ready to look at some options for the upstairs windows and please pass our name onto anyone else that's in the market for window treatments. Sincerely, Matt"
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