True Blu Plumbing was created to ensure the customer is served to the best possible degree. We are not happy until you are happy. We take comprehensive approach to solving even the most difficult issues, and we take the time to do it right.
We look forward to building a trusted relationship with you and earning your business time and time again.
Paid to have external main water line replaced. After they left I noticed the ground drainage pipe was not reburied correctly. It is now at an angle and cannot reconnect to the downspout. They even left the connector parts laying there, knowing they did not connect it. They broke an electrical line in the ground which I paid a different contractor to fix and they tore up my yard by driving their tracker as fast as they could so as to get the job done in one day and get out as early as possible. I called many times and left messages to correct the ground drainage pipe and they try to say it is not their fault. They undug the line in order to get to the basement wall and reburied it wrong. They even left the connector parts. Now they won't fix it. All I want is for them to finish the job. Do not use these people. I will leave a picture proving this if the site lets me.
Rating Category
Rating out of 5
quality
1.5
value
1.0
responsiveness
0.5
$3,750
PATRICIA C.
03/2023
4.5
It was 550 for the call out
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$65,000
Brian B.
02/2023
5.0
What was most important was that Bill was prompt and professional in handling my repair. He sent a guy first thing the next morning for a non-emergency and the tech was in and out in a half hour with the job done right. This was after another plumbing company diagnosed the problem, said they needed to get a part and then never returned our call. TruBlue will be our go to plumbing company in the future. Thank you.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dustin G.
10/2022
5.0
Great job and quick to get an appointment! Thanks for sending out someone so fast!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$175
al c.
07/2022
5.0
The two service men, Brent and Ed, no time to get to work. they did a great job unglogging main sewer line. True Blu was the only plumbing business to actually answer my phone call and they delivered as promised. I called at 8 am and they promised to do my job that day. I'm very pleased with their service and their price. Thank you True Blu and Thankyou Brent and Ed
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sylvia M.
01/2022
5.0
We needed to replace two leaky bathroom faucets, have our shower drain snaked, and check to see if there were any issues with a toilet. From the call to make the appointment through the appointment itself, all was handled professionally and very much to our satisfaction. Brent worked quickly to resolve all of our problems and even advised us on a few things.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ruth P.
12/2021
5.0
This was an emergency fix as I had a dead sump pump and 2 inches of water in my basement. TrueBlu had a truck with a replacement at my house 90 minutes after I called. Brent installed it and problem solved quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Daniel T.
11/2021
5.0
Great job! Efficient and promptly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
Nancy M.
11/2021
5.0
Greg was efficient and knowledgeable. Had my repairs done quickly and expertly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Darrell G.
04/2021
5.0
Dallas did a great & quick job in fixing the toilet. He also found a problem with our shut off valve in house that could have serious water damage. Very professional & would not hesitate to call them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$325
Anne S.
09/2020
4.5
After a slight hiccup in scheduling the job was completed in good time. A secondary problem was found and fixed to the extent of their resources and my financial ability. My only complaint is the $75. service charge because I am over 20 miles away. Around a travel time between 35 and 45 minutes. That seemed a bit extreme.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$460
Melissa H.
06/2020
5.0
Anthony did a great job! He answered all of our questions and cleaned up everything afterward. He fit us in on a busy Friday when we had a plumbing emergency.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Virginia B.
05/2020
5.0
Excellent experience with prompt service and professionalism. They answered all my questions and listened to my concerns.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Virginia R.
05/2020
5.0
Professional and efficient! Larry was very quick to diagnose the problem and repair it. He also installed a new garbage disposal. I would highly recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
James F.
03/2020
5.0
Larry and Ed were they best professional guys around. Came over assessed the job, explained what was wrong and what needed to be done and then made it happen in record time! would reccomment these guys to EVERYONE ! Great price for Fantastic work
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$275
V M.
03/2020
5.0
The service was quick and effective. Ed and Larry solved the problem I called True Blu about. Great job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$239
Patrick N.
02/2020
3.5
N/A
Rating Category
Rating out of 5
quality
3.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
Ghirmai N.
01/2020
3.5
no comment provided
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
4.5
Yes, I recommend this pro
Stephen D.
01/2020
5.0
Ed, our service provider was exceptional! He was extremely professional, knowledgeable, and had our problem assessed within minutes. Hats off to Ed for living the TrueBlu brand and to TrueBlu for providing quality service with integrity!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Liz D.
01/2020
5.0
Fast response, knowledgeable. Was able to help me decide exactly what I needed.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Shirley S.
01/2020
5.0
They were prompt, courteous and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
kyle m.
12/2019
5.0
They came here very quickly. Very polite and fair. Ed was the service person and he was great to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Brody F.
12/2019
5.0
Ask for Ed. Very knowledgable, friendly, and hardworking guy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bill P.
12/2019
5.0
Called this morning and they had a person here this afternoon. Had three jobs to be done. Ed did the job, kept me informed of what was being done. I really appreciated that. He did a very good job. Felt sorry for him to have to get up and down so much. He did a good job and when I need more plumbing work I will definitely call True Blu.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Christy J.
10/2019
5.0
Ed and Kaz(Caz) hooked up the water and such to my claw foot tub. These guys are super friendly, respectful, courteous and A+ on plumbing. Thank you so much for your services. Highly recommend them in Athens county! Thanks guys ð ¤Â