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M & R ROOFING & REPAIRS, LLC

4.8(
97
)
Wood Gutters - Repair- For Business, Inspection - Roofing - For Business, Sealant for Roof - Apply- For Business,

About us

. LICENSE #: HIC-L3915.Family owned and operated. A+ better business bureau member. Steep roof systems and Flat roof Systems. Please visit our website for more details www.mandrroofing.com.

Business highlights

Emergency services offered
25 years of experience

Services we offer

CHIMNEY REPAIRS, FLAT ROOFS, GUTTER REPAIRS & SIDING REPAIRS., LEAK REPAIR, METAL ROOFING INSTALLATION, RE ROOFS, REPAIRS, RUBBER ROOF INSTALLATION, SEAMLESS GUTTER INSTALLATION, SHINGLE BLOW OFF REPAIRS, SHINGLE INSTALLATION, SKYLIGHT INSTALLATION, SLATE REPAIRS, TEAR OFFS

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.897 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
9%
3
4%
2
1%
1
0%
Write a review
Showing 1-25 of 97 reviews
Joe M.
Sep 2020
5.0
Yes, I recommend this pro
$6,500
Very Well. Ok ok ok ok. See
Response from M & R ROOFING & REPAIRS, LLC

"Thank you so much for the review,it was nice working with you.Please let us know if you need anything else."

LoLitta S.
Aug 2019
4.0
Yes, I recommend this pro
$895
great job, good clean up
Response from M & R ROOFING & REPAIRS, LLC

"Thank you so much ,We appreciate the review.Please let us know if you need anything else."

Linda S.
Dec 2018
5.0
Yes, I recommend this pro
We had used this company earlier for a repair over our garage that they were able to locate and fix. Joe Rhoden came out promptly to look at the job, give an estimate and returned with his son and did a good repair. He took photos of the area and also took photos of my chimney and pointed out corrections I may need to do. Excellent. When we needed more work done, we called again. They replaced old worn flashing on our 15 year old roof and inspected our shingles. (Again took photos of the areas to show me exactly what needed to be done prior to the job) We also had them replace two skylights that were 30 years old and foggy. This time Joes brother Ruben was incharge of the job. They again were neat and on time, and with their crew did an excellent job.
Response from M & R ROOFING & REPAIRS, LLC

"Hello there! Thank you so much for giving us a review.We are pleased to hear you had a good experience and appreciate it.I will let joe know the kind words you said.Have a wonderful weekend!"

Erin K.
Sep 2018
5.0
Yes, I recommend this pro
Called to make an appt on Friday and they booked me right away for Monday (holiday). Joe showed up right on time. Very friendly and polite-looked in the attic crawl space and got on top of the roof. Cleared out a bunch of debris that accumulated over the years and suggested we wait and see if that solves the problem before we do more extensive work. Didn’t charge for the visit even though it was on a holiday weekend. That sort of honesty and service is extremely appreciated. I’d recommend to anyone and would call them again if required.
Response from M & R ROOFING & REPAIRS, LLC

"Hello,Thank you for the kind words.Please let us know if you need anything in the future. :)"

Wayne H.
Sep 2017
5.0
Yes, I recommend this pro
$3
They came right out and gave me a me an estimate (which was at least $500 less than the next lowest bid), added another minor job at the last minute at a fair price. The second day the one worker worked all day by himself, as his partner didn't show up for work that day, but he stayed right with it and got it done, and came back the next morning for the additional piece I asked the. To do and clean up. Very nice guy. I would definitely contact them first next time I need something.
Nate G.
Apr 2017
5.0
Yes, I recommend this pro
.
Response from M & R ROOFING & REPAIRS, LLC

"Thank you!We appreciate your business"

Robert M.
Nov 2016
5.0
Yes, I recommend this pro
$9,700
Great crew. Worked hard in very hot weather.
Judith P.
Jun 2016
5.0
Yes, I recommend this pro
unknown
Gloria L.
May 2016
5.0
Yes, I recommend this pro
$3,450
I could not have asked for a better company to work with. Matt was so patient with me and all my questions. I thank Matt, Reuben, and all the crew so much for all they did and the extra help that was given. You do not find to many companies that do not take advantage of you. I was so pleased with everything they did so thank you again.
Thomas C.
May 2016
4.0
Yes, I recommend this pro
unknown
Adam H.
Feb 2016
4.0
Yes, I recommend this pro
$375
I used M & R Roofing to repair some leaks in the metal roof on my home. I originally scheduled it for 01/13/2016. I was told that if they were able, they would provide an estimate and complete the work the same day. We had some snowy weather and the day before I recieved an email asking to reschedule as their roofers would be out working on existing customers roofs. This was understandable, and I was fine with the roof being rescheduled. I responded that 01/22/2016 would be fine to complete the work.
I received an email response advising that  they would be out between 9 and 10 AM, and that they would send a reminder a day or so before to remind me of the appointment.I did receive a text message around 7:30 AM the day of 01/22/2016, but I did not receive any email reminder the day or two prior as directed. The text message asked if today was still good for the repair, and I did not see the text message until 10:15 AM. As no one had shown up yet, I responded via text, email and left a voice mail at their office as no one was available to answer the phone.
So I ended up rescheduling the estimate again for 01/27/2016. I text and emailed them the day of advising that anytime that day would be fine to come out and complete the estimate, to ensure the miscommunication did not happen again. They came out and completed the estimate, but did not have the materials to complete the repair that day. I received an email with the estimate on 02/01/2016. I agreed to the cost and estimate, and stated whenever they could come out and complete the work would be fine.
On 02/02/2016 I received an email advising that they aren't sure exactly when their roofers will be available, but she will let me know of a tentative date once she knows when they can come out.
From there, I did not receive any further communication as to when they would come out. On 02/08/2016, the roofers showed up at the home. I was unaware they would be coming, but was happy that they were finally there to repair the roof.
I would estimate the repair took 30-60 minutes all said and done. We haven't had much rain since the repair, and I can't say I would know what the repair would look like if I were to climb onto the roof. I can say I haven't had any water leak into the home since the repair.
The majority of my communication was with Haley Rhoden. She was very professional but the communication at times was lacking. Outside of this concern, the rest of the experience was friendly and professional.

Response from M & R ROOFING & REPAIRS, LLC

"Thank you Mr. [Member Name Removed] for your honest and detailed review. I agree that my communication does need to improve and I apologize for the inconveniences that this caused you. We all here at M&R do appreciate your understanding of the weather conditions and our concern for safety. Unfortunately, the weather is very unpredictable and at the time of your services, the forecast was very hit and miss and this too added to the communication issue. Between the weather and the fact that parts we needed to make your repairs are not common or normally stocked parts, they were special order so the whole combination made it very difficult for me to be able to give exact dates, and then when we do have an opportunity, we do try to jump on it to hopefully not delay the customer any further. I can completely see that this can and does occasionally cause an inconvenience and I apologize. Please keep an eye on the repaired area as the weather changes and let us know if you notice anything of concern so that we can address it ASAP. Thank you again for your honest review and best wishes from the M&R family!"

Anna P.
Jan 2016
5.0
Yes, I recommend this pro
$4,500
Matt and Rubin were very professional, timely with quality workmanship. Realtor told me to put new roof before house sale but I did not want a shoddy junk roof so got 8 estimates. Matt gave most detailed estimate and was in the middle of all estimates. With only 2 weeks to get roof on before sale these guys made me their priority. Haley did great job keeping me updated during those weeks until Rubin and crew arrived. His entire crew worked like soldier ants. Everyone knew their job and they knocked it all out in one day. Even rained at noon but they kept watch and had everything covered. Cleaned everything up without a single scrap or nail anywhere.
Response from M & R ROOFING & REPAIRS, LLC

"Thank you Ms. [Member Name Removed] for your review! We are so glad to have been able to help you through your selling process. We know buying and selling can be very stressful,so hopefully we were able to ease some of that for you. Best wishes on your home!"

HENRY G.
Sep 2015
5.0
Yes, I recommend this pro
I cannot rave enough about this company. Matt and Reuben have helped me over the years at more than one residence. They are always polite, prompt, hard working, and honest. They do what they say and are extremely dependable. There has been more than one incidence where I needed almost immediate help. They work very hard to try to accommodate 'hair-on-fire' customers, like myself. Kudos to Haley in the office as well. She does an excellent job of relaying messages to the guys and scheduling work at the customer's convenience. She is super courteous and conscientious. Her pleasant, sincere demeanor is such a plus. Simply put, an excellent company.
Response from M & R ROOFING & REPAIRS, LLC

"Thank you so much Mrs. [Member Name Removed] for your positive review, we greatly appreciate your opinion =). You have been wonderful to work with and we wish you well with your new home and the projects you have going! Please take care and let me know if there ever anything at all I can assist you with."

Lois S.
Jul 2015
5.0
Yes, I recommend this pro
$1,500
Originally scheduled for late June, due to weather work was delayed. I was kept informed of the delays. As in the past the work quality is excellent. Matt and his staff are very professional. I wouldn't hesitate to recommended the company and will call them again when I need this type of service.
Response from M & R ROOFING & REPAIRS, LLC

"Thank you Member for your review! It has been pleasure working with you each time! And again, we truly appreciate your patience and understanding with the weather. We are happy to assist you at anytime in the future in any way that we can =) Take care!"

Susan S.
Jul 2015
5.0
Yes, I recommend this pro
I wasn't here when he performed the service but I was in constant email contact with their office manager. They were very prompt and I would recommend them. I'm planning to use them again.
ROBERT S.
Jun 2015
5.0
Yes, I recommend this pro
$900
unknown
Chad Z.
Apr 2015
5.0
Yes, I recommend this pro
$6,500
I had a great experience with M&R Roofing. Matt came to the house and inspect my roof. He was the only estimate I got that did not ask how much my insurance said they would pay to replace my roof. This made me feel like his quote was honest. I had reservations about replacing my roof in the middle of winter, and Matt did not pressure me to move forward with the roof replacement until I was comfortable. I waited until the weather was warmer. Matt provided me with a list of references and shingle samples. I also wanted a portion of the roof done in metal instead of shingles, and they did an excellent job with both roof types. The roof was replaced and finished over a two day period and the clean up was excellent. Even my neighbor commented about how professional the crew was in terms of their workmanship and staying on task. My roof looks great. The entire process was so easy. Matt and Haley were very responsive when I had questions. I would highly recommend his company.
Douglas D.
Mar 2015
5.0
Yes, I recommend this pro
$149
They did very good. We were happy with them. They did a fantastic job for gutter cleaning. They also did a roof inspection with that. They didn't do a re-roofing but I'm going to have them do one if it warms up a little bit here. He was overbooked and so the owner of the company is the one who came and did it and he did a fantastic job. He didn't pressure me at all. He just explained that they do this to introduce the customer to the company. I was impressed. He showed me some things that had been done wrong by the previous roofer. They did exactly what they offered and was not pressuring at all, enough so that I'm going to go back to them to do a roofing job.
John K.
Mar 2015
5.0
Yes, I recommend this pro
$225
It went great!  I called in initially and spoke with Haley who was very helpful and responsive to our situation.  She had a crew out (Matt & Brother) to remove the ice dam within 1 hour of our initial call.  They got the ice dam and snow removed very quickly and then told us about some potential ideas for preventing the problem in the future.  Overall we couldn't be happier with how quickly they responded to our request for service and how nice and courteous everyone was to deal with at M & R.  We will definitely use them again in the future.
Response from M & R ROOFING & REPAIRS, LLC

"Thank you [Member's name removed] for your review! We are so glad we were able to work with you, and hope that we have the opportunity to work with you on preventing this issue from happening to you next year. I think having that ordeal happen to you once, is enough for a life time! :)"

Linda V.
Feb 2015
5.0
Yes, I recommend this pro
$7,800
unknown
Response from M & R ROOFING & REPAIRS, LLC

"Thank you [name removed] for your review! We really appreciate it. You are such a pleasant person to work with! If there ever anything we may be able to assist you with in the future, please let us know!"

Steven L.
Feb 2015
5.0
Yes, I recommend this pro
The provider was very professional and had shoe covers when entering my house. Our house was treated with respect. He inspected the roof and climbed into the attic to look for signs of leaking or damage. The roof was found to be ok and the attic was clear. The only source of moisture found was a bathroom vent routed into the soffit. He prepared an estimate for me to have that vent routed to the other side of the house. He was honest that that vent reroute was not absolutely necessary. No charge was done for the inspection and estimate. I would definitely use them again for any roof problems.
Response from M & R ROOFING & REPAIRS, LLC

"Thank you [member name removed] for your review. If there is ever anything that we may be able to assist you with, please don't hesitate to give us a call or e-mail, whichever is most convenient for you. :)"

MARSHA F.
Dec 2014
5.0
Yes, I recommend this pro
unknown
Response from M & R ROOFING & REPAIRS, LLC

"Thank you for your positive review :) You have been a pleasure to work with on both occasions!"

Charles B.
Sep 2014
5.0
Yes, I recommend this pro
$3,300
We scheduled. The contractor arrived as scheduled and began work in a professional manner. Contractor kept me appraised of progress throughout the project (1 full day) and showed the product before application. Upon completion, the contractor cleaned up and removed all debris.
 
Nice job, very professional and personable people. Fair price.
Laura Z.
Aug 2014
4.0
Yes, I recommend this pro
$400
unknown
Response from M & R ROOFING & REPAIRS, LLC

"Thank you for your review! We really appreciate an honest review! It was great working with you, and when the conditions are "just right", let us know how it goes. Thank you again!"

Nancy E.
Apr 2014
5.0
Yes, I recommend this pro
$149
unknown
Response from M & R ROOFING & REPAIRS, LLC

"Thank you (removed member name) for your review! It was a pleasure working with you and we hope that we can assist you in the future!"

Showing 1-25 of 97

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

M & R ROOFING & REPAIRS, LLC is currently rated 4.8 overall out of 5.
M & R ROOFING & REPAIRS, LLC accepts the following forms of payment: CreditCard
Yes, M & R ROOFING & REPAIRS, LLC offers free project estimates.
No, M & R ROOFING & REPAIRS, LLC does not offer eco-friendly accreditations.
No, M & R ROOFING & REPAIRS, LLC does not offer a senior discount.
Yes, M & R ROOFING & REPAIRS, LLC offers emergency services.
No, M & R ROOFING & REPAIRS, LLC does not offer warranties.

Contact Information

107 West High St., Ashley, OH 43003

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