Fraley & Fox Construction Inc

"Contract signed on June 11, 2009- Project start August 8, 2009. We have the upmost respect for our client's homes, and we are usually commended by our clients for the fantastic job our crews do cleaning up the jobsite. In construction, it is unrealistic to expect to have no dust in the jobsite. We were made aware of the gouge in the concrete and offered various options to the client to fix it, but received no decision or response as to what they would like us to do. Our employee that caused the gouge, admitted to the accident. The electrician that was subcontracted was the very same electrician that was contracted by the homeowner that performed work on this same clients home independently previous to our project starting. As for our attendance on the job, in many construction projects there are "down days"- when items such as drywall mud have to dry, or tile has to set, etc. There are days where work cannot be performed. The client also added work to the project already in progress after the contract, and we had to schedule that additional work in, while still maintaining the other contracted jobs (and clients) within our company, not to mention order and receive the material needed to perform the additional tasks requested by the client. We were also asked not to come to the jobsite multiple times, because the client was suffering from an illness, and the noise of construction agitated him. He apologized multiple times for random outbursts of anger and temper, he even sent flowers to the office once to apologize for misdirecting his anger at our staff. Communication with the client became very difficult because of the instability of his temper. The bathtub was installed correctly per the installation manual provided by Kohler. It wasn't until the plumbing was completed that we found out that the tub contained a defective switch. This particular tub was specified by the client- brand and style. Fraley & Fox doesn't typically install Kohler tubs, we prefer the Jacuzzi brand and display them in our showroom. Once the problem with the tub was found, we immediately contacted Kohler for service and troubleshooting and provided them with the Client's contact info to schedule and appointment to take care of the tub. The toilets are factory pre-set, and medicine cabinets were hung level. As for the employee that relieved himself next to the house, we were not notified that this happened, if we had been that worker would have received disciplinary action. We prepared paperwork for the final walk through, and began to work on the final punch list, when the client stopped all communication with us. The original contract stated that certain items within the project were to be completed by "others" at the clients request, so having other people finish up the project was intended from the beginning. We were not given the opportunity to address any items at the end of the project, and we never received final payment per the contract on this job."