Fraley & Fox Construction Inc

Service was very good. I would use them again.

unknown

Poor

I was kind of disappointed in them. They came out and did work in three bathrooms. I had told them I wanted electric outlets where there were none and that did not happen. They did not go above and beyond. If they saw something that needed to be replaced they did not even point it out. The workmanship was good for what they did. They did not have an in house decorator at the time of work. Above the medicine cabinet they put in a gold light fixture and I wanted silver. They told me once they made it in that color it would be replaced but that never has happened to this point.

Fantastic.

I was very pleased with the work done by Fraley and Fox. The project took about 3 months from start to finish, which was what they'd estimated. Gary, Mike, and Andy were extremely polite, friendly, and professional. I work from a home office, and my two kids were on summer break, so we were underfoot the whole time they were working. Before they left each day they were careful to clean up their tools and sweep up their dust, and my kids never once heard a cuss word from any of them. They did a beautiful job laying the wood floors and installing and finishing the trim so that it blends with the original trim elsewhere in the house. They also suggested some changes to the remodeling plan that saved us a little money and made for a better layout. The subcontracters were mixed - floor finishers were great, drywall & electric was fine, plumber not so hot. But when there was an issue I could call Dave and he'd work to get it resolved as soon as possible. Overall, we were very pleased, and are enjoying the new addition enormously.

We signed the contract in June 2007, they didn't begin until maybe August. The exterior tile drain work was very good. Digging the old up laying stone, taring the walls, etc. Then they began on the inside. Their focus got poorer as they continued. They had no regard for our home. When they cut through the cement block walls in the basement they didn't put up any plastic at the top or bottom of the basement stairs, cement dust throughout the house for weeks. When they poured the concrete patio, which they originally told us would be last, the roofers were still working outside and throwing cords back and forth. We ended up with a gouge in the concrete. The workers denied it at first. The electrician that they subcontracted was no better. They had light sockets off center, ran new wiring that was twisted and even have a switch that goes to nothing. I wanted the ceiling fan functions, light & fan split, they didn't do it. When they first started they showed up timely, then disappeared for days at a time with no communication. The bubble tub was not installed properly, they never checked it out before finishing the bathroom. We had to have Kohler out to replace the motor. The toilets were not set up properly, and medicine cabinets not properly aligned. The list could go on and on. We should have stopped the work when my neighbor saw one of the workers relieving himself on the side of our house. Our fault in trusting and limiting my choice to a local contractor. We even gave him a payment early trying to be the 'nice' customer. We never had a final walk through with them as we just wanted them out of our home. We ended up getting other people to finish some of the work, months later.