White Refrigeration

4/10/2018 - I would NOT recommend this company. The owner and crew were on time, respectful and responsive. However, I am not happy with how the crew members left our house. They didn't measure correctly, so we ended up with an extra hole in our floor, and a slice in our molding around the bottom of our kitchen island. I would assume there is also damage to the cabinetry that we cannot see. The owner came over as soon as we called to complain about the poor job his crew had done. He and another gentleman looked over the two issues, and had made the decision to pull off the piece of damaged molding to take with them so that they could match the color. The crew member that had messed it up to begin with told us they should have just bought some brown silicone to cover the sliced area, which now sounds like that would have been the best idea. Unfortunately, after two more visits from the crew trying to fix these two issues, we are now stuck with a piece of molding that not only doesn't match in color, it doesn't match in size or shape. So we will have to have all of the molding replaced. As for the extra 6" hole that was cut into our floor, which looks like it was chewed on by a beaver, has a large circle in black marker around it, and now covered with a piece of nailed on plywood. I wish the owner or a more experienced crew member would have completed the job. We just bought this house less than 6 mos ago, and the kitchen is newer and the flooring is newer, so I'm very upset that this transaction went so badly. You would hope after a company comes out and does some work, that your house would be better off, not worse off. We are very disappointed, and upset with the situation, and I'm just sick about it, because the damage couldn't be fixed to make us whole. We are stuck with it, until we can afford to pay someone to make it right.

unknown

GREAT, last time motor was replaced cost me over $600.00, this time only for the service call . my furnace and air conditioner are over twenty tears old so l ask what a new unit would would cost andwas given a quote of under $4000.00 not including tax of course . I did not releize at the time the service man was the owners son .He tried his best ti dissuade me but I told him for my piece of mind with my unit this old I wanted it relaced . He then gave me a date that they would be out and do the work . upon getting the bill for the service call to replace the blower motor he DID NOT charge me for the motor itself, nothing but the service call was charged, which was very resonable , for an hour and a half total bill was $97.50 .new unit to be installed 9/3/13 . My son uses Whites and I have seen them there several times as I whatch the grand kids . Was there when they installed his new air conditioner , quite impressive on how they conducted them selves and their work .