CRITTER CONTROL

unknown

When I called, I mentioned that two nights earlier I chased 3 raccoons out of my garage, and saw another 3 out in my driveway. The young lady who took the call explained that it was probably a family; juveniles will stay a year with their mother. They scheduled me for an inspection on Friday morning. (I called Wednesday.) The inspector would arrive anywhere from 10 am to noon. He arrived sometime after 11. He took a look around my house, and confirmed that I had sealed up any access points on my own. He also checked the roof and said that he saw signs of activity up there (paw prints) but no damage. He inspected my chimneys and said that one of my caps needed replacing, but that they would have to order it because it was an odd size. He set 2 traps and told me to call before 9 if I saw any raccoons (or other animals) in them, and that they would be removed that day.
The next morning, there were 2 raccoon cubs in the traps. 2 days later, there was another one (I believe the mother). 2 days later, there were 2 more cubs. After 3 days of no captures, they removed the traps.
I have yet to hear about a replacement chimney cap, but this is a minor matter. Critter Control quoted a price of $79 to remove a trapped adult raccoon,and $39 per cub. They were polite and got results.

One week the trap was knocked over by an animal. I called on a weekend and left a message to report that it needed to be reset. No response. Another time I called to make sure they got a phone message because nobody had come out to get the trapped animal. It was a bad weather day but they did not call to let me know anything. Every time I called to report an animal in the trap, I got voice mail. I rarely spoke to a real person. They usually left a status report on the door knob.
Effective work but poor communication.

I have had a squirrel get into my house twice. I hired critter control to find out howitzer is getting and prevent future entry. They did a quick inspection around he exterior and could not determine an entry point. Based on my description they determined the problem was flying squirrels and recommended putting traps on my roof. For any and every critter hey trap, it's $69 to have it removed/released. Very skeptical I approved the traps knowing it was probably going to cost a fortune because we live in a wooded area with lots of squirrels. Quite the contrary, in 2 weeks they caught nothing, removed the traps and I have absolutely nothing to show for $150 investment.

I was very happy with their work; it was excellent. Their pricing was extremely reasonable. They got the job done and took care of the area where the animal was able to get in. I haven't had any problems since.

They were very responsive, honest, and straight forward. They were pretty reasonably priced. They removed whatever the animals that I needed to get rid off. I have used them a few times and I would recommend them to anybody. They came out pretty quickly. Actually, it was an emergency when I called them and they were very much willing to come out on an urgent basis. If there is a need, I would use them again in the future too.

I haven't had any problems since. They showed up when they said they would.

They did handle this problem for me in an efficient and timely manner.

Very professional, very quick delighted it went so well.

The gentlemen was very nice and helpful to us since my husband was recovering from surgery and unable to do anything about it. They were very responsive when we had the chimney cap knocked off from a storm. I called them and because it was less than a year, they came out and replaced the cap. I will continue to use them in the future.

I came home at noon to find a bad smell inside and outside. Discovered that there was a skunk down in a basement window well. The well is 4ft deep and it couldn't get out. I called Critter Control around 1:00PM; they were there by 2:30. The dispatcher reviewed the service call charge ($179) and the cost for animal removal ($89). After checking with other animal removal services in the area, I called back and requested service. Fortunately there was a technician in the area. Upon arriving and checking the situation; the technician (Charles) lowered a cage into the well and was able to extract the skunk within ten minutes. Very friendly and informative. He gave me tips to help eliminate the odor.