I couldn't even offer them coffee, they were just in here and happy, chatting, and washing all of the walls. Next thing I know the girl comes up to me and says "We finished up a little early, do you mind if we scrub down your kitchen walls?" My brother had a dish with coins on top of his dresser, they even washed each coin. They were not being intrusive. It's just my brother and I in this house and we aren't used to a lot of people being in the house. So they were very respectful of that. When they took a lunch break, they went out of the house to take their break. So that gave me a break too. They did a good job, it was clean, and it started out bad. They were here right when they said they were going to be. I've even recommended them to someone else that used them.
Description of Work: They did the cleaning. Everything had to be washed down because of a fire in our house.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
IRENE F P.
11/2005
5.0
PRODUCTS THEY USUALLY USE, I AM TOO SENSITIVE TOO. IT TOOK MONTHS TO FIGURE OUT WHAT THEY COULD PUT IN THE WALLS BECAUSE THEY HAD TO BE SEALED. I WOULD RECOMMEND THEM. THE AIR IS SMELLING SO MUCH BETTER AND CLEANER. THEY OTHER ESTIMATE THAT I RECEIVED WAS $8,000. THE COMPANY IS OWNED BY A WOMAN AND THERE WERE A TEAM OF WOMEN THAT REALLY DID A GOOD CLEANING OF THE BASEMENT AND STEPS IN THE HALL GOING UPSTAIRS. EVERYTHING WAS SCRUBBED AND CLEANED AND EXCELLENT. ABOVE THE AIR DUCTS AND UNFINISHED SUB FLOOR WAS ALL CLEANED. THEY HAD TO SCRUB BLACK MOLD OFF THE WALLS. THEY WERE VERY EXCELLENT WORKERS.
Description of Work: THEY DID MOLD REMEDIATION AFTER WATER CAME INTO THE BASEMENT 5 TIMES AND BLACK AND GREEN MOLD WAS GROWING. THEY TOOK DOWN THE WALLS OF THE DARKROOM. THEY BROUGHT IN A LARGE FAN THAT THEY RAN FOR DAYS. THEY VACUUMED EVERYTHING. EVERYTHING WAS WASHED WITH CLOROX.
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Service Categories
Mold Testing & Remediation,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Water & Smoke Damage,
Upholstery Cleaning,
Carpet Cleaning
FAQ
SERVPRO OF WEST AKRON & STARK COUNTY BSM is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
SERVPRO OF WEST AKRON & STARK COUNTY BSM accepts the following forms of payment: Check,MasterCard,Visa
Yes, SERVPRO OF WEST AKRON & STARK COUNTY BSM offers free project estimates.
No, SERVPRO OF WEST AKRON & STARK COUNTY BSM does not offer eco-friendly accreditations.
No, SERVPRO OF WEST AKRON & STARK COUNTY BSM does not offer a senior discount.
Yes, SERVPRO OF WEST AKRON & STARK COUNTY BSM offers emergency services.
Yes, SERVPRO OF WEST AKRON & STARK COUNTY BSM offers warranties.
SERVPRO OF WEST AKRON & STARK COUNTY BSM offers the following services: OFFICE CLEANING, FIRE & WATER CLEAN-UP, CARPET CLEANING, STRIP & WAX FLOORS. TILE AND GROUT CLEANING.