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Roofsmith Restoration

Asphalt Shingle Roofing - Install or Replace - For Business, Wood Shake or Composite Roofing - Install or Replace, Metal Roofing - Install or Replace - For Business,

About us

Looking for a roof replacement, a roof repair, or a gutter replacement or gutter installation? You can rely on Roofsmith Restoration--Northeast Ohio's most trusted roofing company. Roofsmith Restoration is an Owens Corning Platinum Preferred Roofing Contractor serving Cleveland, Akron and all of Northeast Ohio, installing high-quality roofing materials and gutters. Our Haag-certified inspectors understand wind, rain, and hail damage and work aggressively with your insurance company to get your claim approved and your new roof covered. According to the independent research firm GuildQuality, Roofsmith has a 92% referral rate--one of the best in the country--and because we use the highest quality materials, we offer a five-year workmanship warranty plus a whopping 50-year material warranty from Owens Corning. Our roofers are experienced in flat, low-slope, and slope roofs, offering the best in both residential roofing and commercial roofing. Rather than commissioned salespeople, our salaried project managers work with you through the entirety of your roofing project. That's one reason why Roofsmith has twice been named Northeast Ohio's Best Roofer. Plus, we've earned the coveted Angie's List Super Service Award, a Guildmaster Award for superior customer service, and we maintain an A+ rating with the Better Business Bureau. At Roofsmith Restoration, we truly care about your satisfaction, from our estimators to our crews. Your project is our passion!

Business highlights

Emergency services offered
16 years of experience

Services we offer

At Roofsmith Restoration, and helping you file an insurance claim from storm damage to your home or building., gutter guards, gutter repair, gutter replacement, insulation, metal roofing, roof replacements, siding repair, siding replacement, we work with both residential homeowners and commercial businesses. We are also certified and insured for roof repairs

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.653 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
13%
3
4%
2
2%
1
4%
Showing 1-25 of 53 reviews
Richard A.
Mar 2024
3.0
$55,000
They were very efficient. However, they damaged my gutters and have not followed up regarding this. This job was in excess of $50,000 and was paid in full when the invoice was presented. We found many nails in our flower beds as well as in our yard.

Elijah H.
Jan 2023
5.0
Google Review
Keith did an incredible job communicating and project managing several roof projects. I highly recommend this company!

Cynthia F.
Oct 2021
5.0
Yes, I recommend this pro
From the initial contact with Roofsmith, Nate was absolutely wonderful to work with. Initially I contacted him to have some missing fascia and soffit replaced. After further communication regarding the roof, he completed an inspection, reviewed the results with me, helped with claim filing, and kept me informed of the schedule. He was great to work with, explained the process thoroughly, and answered all my questions. The roof was completed in one day and looks fantastic. I definitely recommend Roofsmith and am using them again for a roof replacement on another property.

Mitchell H.
Aug 2019
1.0
$8,000
During the initial meeting when we received our estimate and up until the day we signed our contract, we were very pleased with our decision to go with Mike and his company. He had lots of information to pass along, plenty of "5 stars" and "A Ratings" with documentation to prove it. Lots of wonderful talk and paperwork showing how important his clients were to the success of his company. Once we signed our contract everything began to go downhill. It took more than 3 months to get the new roof put on (was told no more than 4 weeks, weather did play some of a roll in this so we didn't hold a grudge over it). However, they came and installed an entire new roof and tear down in one day while my wife and I were at work, no notification they were coming or working at the house that day. No chance for us to see what it looked like below the shingles, no chance to meet his subcontractors, no chance to take the dogs somewhere for the day. The very first rain came just a few days later, we had 2 new leaks. Mike wouldn't return our phone calls and it took another 8 weeks for them to come out and fix the damage (on the outside, we were responsible for all the new damage inside the home). Another 5 months went by, playing phone tag and exchanging text messages with Mike. We were continually told we were next on the docket for gutters. Finally we cut our losses and hired another company to do it instead. No apology, no coverage for new damages, and overall a terrible experience that I would not hope for any homeowner. In the year and half since, we have had to do more repairs on our "new" roof, and rather than use our warranty we have paid to have someone else come and work on our home. Our money deserved to have gone elsewhere.

Charles & Susan M.
Sep 2018
5.0
Yes, I recommend this pro
$19,000
I highly recommend RoofSmith Restorations for replacing your roof. Joe Hardy walked us thru the entire process and worked with our insurance company to ensure we were treated fairly. Joe was with our insurance adjuster for the entire inspection process. The crew was professional, they protected all our landscaping and our new deck during the entire process. They totally cleaned up after themselves and you would never know they were there the next day. On the final inspection they noticed a problem with our electrical connection to the house, which we fixed immediately. They went above and beyond in their service to us.

Barbara K.
Jul 2018
5.0
Yes, I recommend this pro
Very positive experience. the crew finished the roof in little more than one day. They were careful with the landscaping and cleaned everything up when they were done. The roof looks great. The salesman Joe Hardy was great. He worked with out insurance company to get us this roof. He was courteous and always available to answer questions.

Gayle R.
Jun 2018
5.0
Yes, I recommend this pro
Due to Joe Hardy, all went smooth...........he handled everything, was extremely professional, yet courteous and genuinely helpful. This young man is on his way to a great career!

Holly C.
Jun 2018
5.0
Yes, I recommend this pro
$10,000
The staff were professional and very helpful. They explained everything that needed to be done and what to expect.

Edwin C.
Jun 2018
5.0
Yes, I recommend this pro
$25,000
Joe Hardy and the Roofsmith Team did a fantastic job. Joe worked closely with Allstate to get them to replace the roof when they only wanted to do a partial repair. Great customer service, and I was amazed that they were able to complete the roof in 1 day!!! Highly recommend!

Audra Y.
Jun 2018
5.0
Yes, I recommend this pro
$27,000
I was very intimidated with filing an insurance claim. However, once I hired Jason Regec with Roofsmith the whole process was simple. He talked with my agent, met with my adjuster and kept me informed during the entire process. Jason followed up and made sure that I was aware of each step of the process. Because I'm so happy with how my house turned out, I've already recommended Roofsmith to several of my family and friends. Jason, thank you so much for making this experience awesome!

Rachel R.
Jun 2018
5.0
Yes, I recommend this pro
$25,000
Jason Regec was an outstanding insurance specialist and roofing project manager. He handled everything through my insurance company and got our roof siding and gutters replaced for free. His knowledge about current industry standards, and his patience with me and my questions was phenomenal! I have already referred 2 neighbors to him based on my great experience with him...The quality and professionalism of this company is absolutely A+++...

Amanda S.
Jun 2018
5.0
Yes, I recommend this pro
Drew was very thorough and knowledgeable when he performed his inspection on our roof. His opinion was that our roof still had some life left and that we should hold off on replacement. It was refreshing to have a contractor who was honest and genuinely cared about us. Thank you!

Douglas H.
Jun 2018
5.0
Yes, I recommend this pro
Joe and roofsmith restoration were very prompt and professional. All of my questions and concerns were answered promptly. I would recommend this company to everyone

Kelsey G.
May 2018
5.0
Yes, I recommend this pro
Roofsmith replaced our roof last year after getting the insurance company to pay for the replacement. We were very pleased with the quality of work as well as the cleanup. Also Daniel was great to work with. Very helpful and informative!

Kathy W.
Sep 2017
5.0
Yes, I recommend this pro
$1,500
..

JOSEPH M.
Aug 2017
2.0
$500
When I called I explained I had a small job. I asked them do they do small jobs and they responded, yes we do. The service man came out, took a picture and called his office. 10 minutes later he provided me with a verbal estimate of $500.00. At best the cost should have been in the $200-$250 range. They were asking for double for what a fair cost would have been. Caution...check with other contractors before hiring these folks.

Danny Q.
Jul 2017
5.0
Yes, I recommend this pro
Our Roofsmith Restoration Representative (Joe) handled basically everything as far as calling our insurance company and meeting with the insurance adjuster. Overall, everything went very smooth and we would highly recommend - great experience. In fact, we have already referred our Roofsmith Restoration Representative (Joe) to neighbors and family. Only compliant would be the roof cleanup was pretty sloppy and wasn't as thorough as we would have liked. However, Joe did return to run the magnet over our yard one last time to find any leftover nails/staples.

Kathy W.
Jul 2017
5.0
Yes, I recommend this pro
$1,100
The salesman came out to the house the same day we called and quoted the job. He was very professional. We hired them and the guys came out in less than 2 weeks and put up our gutters. They were awesome! Highly recommend the company for gutters. We had some disconnect with trying to call the office. One day the phone said it was disconnected for over 4 hours. We were told that the phone is through the internet and it happens without them knowing. They are able to call out still and are unaware until someone tells them. When we couldn't get ahold of them we contacted them on Facebook and received a call back shortly after. Definitely will use them again!

Joe H.
Jun 2017
5.0
Yes, I recommend this pro
Terrific! Highly recommend

Tony C.
Apr 2017
5.0
Yes, I recommend this pro
Beyond pleased! I couldn't have envisioned a better experience with a contractor! Jason Regec went above and beyond from start to finish and the crew was phenomenal as well. I give them my highest recommendation!

Tom H.
Feb 2017
1.0
Horrible , 30% of our new roof needs to be redone

Swav H.
Jun 2016
1.0
$40,000

Met Daniel at the Akron Home and Flower Show 2/26/16. Made an appointment for him to come out and see samples and discuss the metal roof project on 3/5/16. He can out and said he had to come back the following week to do measurements and he would then get back to us with a detailed estimate and we are still waiting?! WOW

Business must be good to just ignore potential customers!


Steven A.
Sep 2015
2.0
$339
I called the company and reached the owner. Very responsive and professional over the phone. We scheduled a time for an estimator to look at leak located on the back of my house. Two days later the estimator showed up (late) with two other men. The estimator (Tuan Duong) quickly diagnosed the issue; lack of flashing along back gable. He nailed a tarp in place to protect the house from any further damage. I committed to Roofsmith Restoration completing the repair and signed paperwork. I was told it would be two weeks before a crew could be at my home. With the rainy weather up to this point, I understood the delay. Two weeks came and went. No call. I gave them two additional weeks grace because of the weather. I made my first call in mid-July. I called the phone number provided and selected "scheduling" since I thought my job needed to be scheduled. The woman who answered the phone said she only schedules complete "tear offs" and would send along a message to correct department. She said she was not able to transfer me. I never received a call. I called back a week later and selected the option for general customer service, no answer. I was transferred to a woman's voicemail (Ashley?). I left a message asking for a call back on how to best proceed. No answer. I waited another two weeks and called a third time. This time, I selected the option for the company owner and the person I made the initial contact. No answer. Left another message that was polite yet firm in regards to receiving a call back regarding my roof. No answer AGAIN. Three strikes. I made my due diligence in regards to making contact when a customer shouldn't have to in this instance. What I thought was a seamless transaction has turned into a huge hassle. I now have a green tarp nailed to my roof, but no official repair. So unprofessional. I guess my $339 job wasn't worth the time after all. If you read this, move on and find someone else to repair your roof.

Alex S.
Aug 2015
5.0
Yes, I recommend this pro
$9,300

Due to the bad winter of 2014-15, many shingles blew off and the roof needed replacement. The old roof was 20 year Owens Corning shingles that lasted 27 years. I had called for estimates and 2 other providers came out, inspected the roof, and sent me a quote. The  RR rep, Tuon came out, inspected the roof and said that I should file an insurance claim first and have the insurance company pay some or all of the new roof and created a quote. I was skeptical, but looked into it. I am very happy I received claim money for part of the roof and I researched RR and decided to go with them for customer satisfaction and they were actually the best price. The crew was Amish, started at 7:30 AM and was finished and completely cleaned up (never found one nail or scrap around the house) by 2:30PM the same day, 30 square installation. The roof was done perfectly, the neighbors were amazed by the speed and quality as was I. I highly recommend Roofsmith Restoration.



Harry W.
Nov 2014
4.0
Yes, I recommend this pro
$20,000
Roof work was fine. The only problem is that issues between the company and suppliers resulted in a mechanics lien being placed on my property even though I had paid in full and it has yet to be resolved.
Response from Roofsmith Restoration

"Thank you so much for taking the time to complete the review. You were a pleasure to work with and we thank you for your patience while we resolved these issues with our former supplier during the June and July company transition. We thank you for your business."

Showing 1-25 of 53

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Roofsmith Restoration is currently rated 4.6 overall out of 5.
Roofsmith Restoration accepts the following forms of payment: CreditCard
Yes, Roofsmith Restoration offers free project estimates.
No, Roofsmith Restoration does not offer eco-friendly accreditations.
No, Roofsmith Restoration does not offer a senior discount.
Yes, Roofsmith Restoration offers emergency services.
No, Roofsmith Restoration does not offer warranties.

Contact Information

122 WESTERN AVE, Akron, OH 44313

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