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QUALITY CARPET & FLOORING

Sink Installation, Garbage Disposal Installation, Flooring - Install, Repair, or Refinish,

About us

FAMILY OWNED/OPERATED. SERVING THE GREATER AKRON AREA FOR OVER 60 YEARS. FOR THE BEST IN CARPET, VINYL FLOORING, CERAMIC, WOOD AND LAMINATE FLOORING. PROUD MEMBER OF BBB, AKRON EXECUTIVES ASSOCIATION, FLOOR COVERING ASSOCIATES, NORTH EAST OHIO FLOOR COVERING ASSOCIATION.

Business highlights

Emergency services offered
74 years of experience

Services we offer

CERAMIC, FINANCING AVAIL. QUALIFIED INSTALLATION WORKROOM, FOR THE BEST IN CARPET, FREE MEASURES, FULL SERVICE CARPET AND FLOORING STORE. LARGE SHOWROOM, VINYL, WOOD AND LAMINATE FLOORS AND 60 YEARS OF FREE ADVISE.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.832 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
9%
3
3%
2
0%
1
0%
Showing 1-25 of 32 reviews
Becky R.
Apr 2017
5.0
Yes, I recommend this pro
$7,000
Very well. The staff in the showroom were very helpful in assisting me in choosing the best product to meet my needs. The installers were absolutely magnificent. They were fast, cleaned up after themselves and did a spectacular job.

Srinivas G.
Aug 2016
3.0
Yes, I recommend this pro
$380
They don't maintain the timings and the schedules and the appointments. The work they did was fine.

Diana N.
Mar 2016
5.0
Yes, I recommend this pro
$900
unknown

Ashlee S.
Feb 2016
5.0
Yes, I recommend this pro
$940
After shopping at a different location for carpet we went into Quality Carpet. We learned more about carpet than we did at the previous location. Sales person was very helpful in finding carpet in our price point and in the materials that would work best for the room we were carpeting. Installation people we on time and very nice. Got the pad and carpet installed within 2 hours. This included moving 2 couches and a treadmill.

Don S.
Dec 2015
5.0
Yes, I recommend this pro
$88
Great job

Julia B.
Dec 2015
5.0
Yes, I recommend this pro
$2,000
unknown

Renee W.
Nov 2015
5.0
Yes, I recommend this pro
unknown

Jim and Diana W.
Oct 2015
5.0
Yes, I recommend this pro
$300
no problems

James S.
Oct 2015
5.0
Yes, I recommend this pro
$1,000
The whole process went so smoothly and the installer was amazing--so diligent and meticulous.  It is a winding stair case with a landing and many small recesses for doors etc, so it was labor intensive to do.  He installed it perfectly, and though it took me a year to write a review, the carpet is so beautiful and so well installed, I love it everytime i go upsatairs.

James V.
Jun 2015
5.0
Yes, I recommend this pro
$3,000
Prompt, good workmanship

Thomas P.
Jul 2014
5.0
Yes, I recommend this pro
$900
unknown

Grace Bible C.
Jun 2014
5.0
.

Cynthia B.
Jun 2014
5.0
Yes, I recommend this pro
$600

Bob was very understanding of the urgent nature of my carpet install, and lived up to his promise to get it in as soon as possible. He was installing at my rental property, and I was concerned about having my tenants living on 60 year old deteriorating tile while they waited for carpet (the laminate flooring they had prior was water damaged following a hot water tank leaking in the home). His was the only company I could get to answer their phones on a Sunday. Within a day or two, he was at my rental property to measure, and then even made a second stop at my primary residence to go over his measurements, explain what the job was to entail, and drop off carpet samples. I was very grateful to him getting the carpet installed in such a timely manner, and was also grateful that his pricing was upfront and seemed to include things that the big box stores nickled and dimed for. Bob Gaither's Quality Carpet and Flooring are our carpet guys from now on. I am so happy to have found a local company that I trust that I can bring all my future business to and refer my family and friends to.



My name is Emily Smith, and I am using my mother's Angie's List account to write this review.


Dipak N.
Apr 2014
5.0
Yes, I recommend this pro
$7,491
We searched for carpet before we owned the home. I had rude measurements and Ms Diane was one of few willing to work with us.  She explained what to look for in our purchase and spent lots of time with us. Only to have me change my mind before ordering.  I went with Diane s favorite and am so glad I did. Everyone came when they scheduled with me. The men who laid the carpet cleaned up after themselves and even left some bigger pieces  of leftover to lay at door entry. I am so pleased with the choice I made.  I have no complaints, not one.

Lynne P.
Mar 2014
5.0
Yes, I recommend this pro
$1,434
The price seemed reasonable and they went out of their way to make sure that we were satisfied with the carpet and the work done to install it.  I would recommend and would use them again.

Ilian C.
Jun 2013
4.0
Yes, I recommend this pro
$7,800
Good work, Great carpet quality. They even helped me with a TV cable to go underneath the carpet. They did a great job and were very accomodating

Jana M.
May 2013
5.0
Yes, I recommend this pro
$1,500
Everything went great. Stan was a great salesman who took care of us from start to finish. They were totally understanding when our timetable changed due to an illness in the family. Ed, the installer, was fantastic to work with and did an amazing job. He discussed issues with us that came up as we went along and provided us the information we needed to make decisions on what to do. They never rushed us on the decisions we had to make along the way, and waited patiently when there were other parts/supplies that didn't come in on time. I would definitely use them again.

Thomas L.
Jan 2013
4.0
$1,850
On-site measurement and installation processes were conducted in a professional and very timely manner.  Quoted price was high, and too much effort in "haggling" with sale associate at the store was required to get down to a price level equivalent to the discount promised for Angie's List.  Price was still not the lowest cost option for a medium grade carpet, but went with them due to their quick timing.  Overall quality of the job was fair.  Carpet was without blemishes and appeared uniformly stretched, however one of the bent seams was slightly crooked.
Did not go with them on the more recent quote. Price quoted after measurement was approximately 20% higher than the initial estimate via phone.  Competitor's quote was 20% lower and their post-measurement quote did not vary as much from their initial quote.

Robert J.
Dec 2012
5.0
Yes, I recommend this pro
$5,600
We are very happy with our experience. We had gone to Home Depot several times and could not get attention from the salespeople. We went in to Quality Carpet and Stan was extremely helpful and informative from the moment we walked in. His installers were top shelf, and we noted areas where the initial install was done cheaply, yet these men did it correctly (they used task strips on the stairs where the original installers used only staples.) We are very happy with our choice to go local, and would recommend Quality Carpet to anyone in the area.

Jana M.
Dec 2012
5.0
Yes, I recommend this pro
$1,300
Everything went extremely well. I felt they were fair and easy to work with. My installer was a great guy, really wanted to make it right and help me out. There was a delay in getting the flooring because it had been discontinued, but they found it and I didn't have to choose a new design. They were so considerate of my time constraints as I was also dealing with unexpected health issues at the time. I would definitely use them again.

Alease V.
Jun 2012
5.0
Yes, I recommend this pro
They were reasonably priced.  They did a good job.  There was one area where the carpet bunched up and they sent someone out to fix it right.  They were friendly and easy to work with.

BABIKER E.
May 2012
5.0
Yes, I recommend this pro
They were excellent. The price wasn't too high. They were very professional. I was very happy with the group that came to my house.

Julie K.
May 2012
5.0
Yes, I recommend this pro
$2,500
everyone was helpful and professional. They were reliable and everything was done well.

Kerry M.
May 2012
5.0
Yes, I recommend this pro
$300
They had really good customer service and they were very prompt.  They showed up exactly when they were supposed to and they were very friendly.  We would use them again in the future.

Paula G.
Apr 2012
5.0
Yes, I recommend this pro
$1,500
Excellent service and information from Jim at the store. Brought home samples. Bob, the owner, did measuring and, with three contiguous but separate areas to measure (bedroom, walk through closet, vanity area) was very accurate. Both are friendly, helpful gentlemen. Installation was professional, speedy, and clean.

I'm sure I could have done more comparison shopping, and, in fact, checked a bargain-type carpet dealer. But I wanted experience, good advice, and a fair price. I feel I got that. I also am interested in new kitchen flooring and will be a return customer when I can afford it.
Showing 1-25 of 32

Licensing

State Contractor License Requirements

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FAQ

QUALITY CARPET & FLOORING is currently rated 4.8 overall out of 5.
QUALITY CARPET & FLOORING accepts the following forms of payment: CreditCard
Yes, QUALITY CARPET & FLOORING offers free project estimates.
No, QUALITY CARPET & FLOORING does not offer eco-friendly accreditations.
No, QUALITY CARPET & FLOORING does not offer a senior discount.
Yes, QUALITY CARPET & FLOORING offers emergency services.
No, QUALITY CARPET & FLOORING does not offer warranties.

Contact Information

1755 Akron Peninsula Rd., Akron, OH 44313

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