K G Structures Inc

Received good feedback regarding changes needed to beam.

Work went great and wall repairs completed as quoted.

Keith was available for an inspection within 2 days of my calling him. He met me at the property on a Saturday morning and we proceeded directly to the basement to evaluate the foundation crack. He determined very quickly that he did not feel there was a structural issue. He then discussed a few possible reasons the crack may have developed and suggested a method for monitoring the crack going forward. When asked, he also discussed how an issue like ours might be addressed (if needed) in the future. We left the house within 30 minutes, and I received a short written report via email the next day. Keith was professional and willing to discuss any questions I had during the process.

Keith was responsive and prompt when it came to both scheduling and showing up day of inspection. He seemed knowledgeable, but I felt he went through his evaluation very quickly with little explanation. I kept pushing him to explain what he thought was going on based on his expertise. He jumped quickly to repair options that he and his team could provide. I confirmed before he left that he would be providing a full report. As of May 2016 I have yet to receive a report and full evaluation and explanation of problems. Very disappointing for $300.

Keith was available on relatively short notice and showed up promptly at the agreed time. He was very friendly and professional. He took a look at the cracking in the basement walls and was able to provide a clear explanation on the factors that are likely causing the cracking in the walls. In his assessment, the cracking is not a structural problem. He gave a recommendation on how to monitor the existing cracks for any changes and a simple explanation on how to stabilize the wall if that is ever necessary. I highly recommend him.

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